At a Glance
- Tasks: Support students in their learning journey and enhance their life opportunities.
- Company: GBS, a leading higher education provider with a mission to change lives through education.
- Benefits: Extra leave, pension scheme, tuition reimbursement, and flexible benefits.
- Other info: Dynamic role with opportunities for professional growth and a rewarding work culture.
- Why this job: Make a real difference in students' lives while developing your skills in a supportive environment.
- Qualifications: Experience in education or as a teaching assistant, plus a Bachelor's degree.
The predicted salary is between 24000 - 36000 € per year.
Overview
Department: Student Support
Location: East London (On-site)
About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK\'s leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.
Our Vision: Changing lives through education.
What We Do: You will help students through their learning journey and on to enhanced life opportunities, benefiting themselves, their families, communities, and society more broadly.
WORKING PATTERN: You will be required to work 40 hours per week. We provide day, evening and weekend classes. Therefore, your shifts can fall across these periods and there will be an expectation to work, days, evenings and weekends.
About the Role:
Responsibilities
- Support students in and outside of the classroom to increase student outcomes (attendance, submission rates, MEQ completion rates and student satisfaction).
- Have excellent working knowledge of GBS policies and procedures and academic regulations/extenuating circumstances for the assigned partnership. For example, knowledge of intercalation/top up opportunities, student organisational and learning support.
- Be proactive in identifying and supporting students who may be at risk. This will include, finding students before or after class, calling students, and following up with students once support/initiatives are put in place.
- Support students with workload management and life organisational skills. Contribute during faculty student monitoring meetings, offering information and insight, actively follow up on cases and report back.
- Guide and signpost students towards further support as necessary. Follow up a student case with colleagues and the student to ensure relevant support is in place.
- Experience of working in FE/HE and in academic coaching.
Qualifications
- Experience of working in a widening participation environment or experience as a teaching assistant.
- Bachelor\'s degree.
- Effective people, organisational and conflict management skills.
- Ability to be flexible to work days, evenings and weekends as required.
Desirable
- Evidence of performance to the highest standards of professionalism within a student focused service approach.
- Excellent communication skills (verbal and written).
- Committed team player and able to work under pressure to tight timelines.
- Demonstrate a proactive outlook to work.
Benefits
- One extra day of leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and more
- Perks@Work discounts platform, wellbeing centre and more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
Student Success Tutor (OBU) - East London in Ilford employer: Global Banking School
At GBS, we pride ourselves on being an exceptional employer dedicated to fostering student success and personal growth. Our vibrant work culture in East London encourages collaboration and innovation, while our comprehensive benefits package, including tuition reimbursement and flexible working options, supports your professional development. Join us in making a meaningful impact on students' lives and enjoy the unique advantages of working in a dynamic higher education environment.
StudySmarter Expert Advice🤫
We think this is how you could land Student Success Tutor (OBU) - East London in Ilford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at GBS through LinkedIn or other platforms. A friendly chat can give us insider info on the role and help us stand out when we apply.
✨Tip Number 2
Prepare for the interview by practising common questions related to student support and coaching. We should also think of examples from our past experiences that showcase our skills in helping students succeed.
✨Tip Number 3
Show our passion for education! During interviews, let’s share why we believe in changing lives through education and how we can contribute to GBS's mission. Authenticity goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re serious about joining the GBS team.
We think you need these skills to ace Student Success Tutor (OBU) - East London in Ilford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Student Success Tutor role. Highlight your experience in supporting students and any relevant qualifications that align with our vision of changing lives through education.
Showcase Your Skills:We want to see your effective communication and organisational skills shine through. Use specific examples from your past experiences to demonstrate how you've helped students succeed, especially in a higher education setting.
Be Proactive:In your application, mention how you’ve taken initiative in previous roles. We love candidates who can identify and support students at risk, so share any relevant experiences where you’ve done just that!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Global Banking School
✨Know Your Stuff
Make sure you have a solid understanding of GBS's mission and values, especially their focus on changing lives through education. Familiarise yourself with the specific responsibilities of the Student Success Tutor role, so you can confidently discuss how your skills align with supporting students' learning journeys.
✨Show Your People Skills
As a Student Success Tutor, you'll be working closely with students. Prepare examples of how you've effectively supported individuals in the past, whether through academic coaching or conflict management. Highlight your ability to connect with students and help them overcome challenges.
✨Be Ready for Flexibility
Since the role requires working various shifts, including evenings and weekends, be prepared to discuss your availability and willingness to adapt. Share any previous experiences where you successfully managed a flexible schedule while maintaining high performance.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, student support initiatives, or professional development opportunities. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
