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- Tasks: Support the Continuous Improvement Team with admin tasks and project management.
- Company: GBS is a leading higher education provider across multiple UK campuses.
- Benefits: Enjoy 25 days leave, flexible benefits, and a rewarding workplace culture.
- Why this job: Join a collaborative team focused on making a positive impact in education.
- Qualifications: Strong IT skills and a keen interest in Continuous Improvement are essential.
- Other info: This role is on-site in London and not eligible for sponsorship.
The predicted salary is between 28800 - 43200 £ per year.
Department: Business Improvement and Customer Service
Location: London (On-site)
About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.
Our Vision: Changing lives through education.
What We Do: The Continuous Improvement Support Officer will play a crucial role in supporting the Continuous Improvement Team, focusing on administrative and office management tasks to ensure the efficient operation of the team.
About the Role:
- Ensure the smooth running of Continuous Improvement projects, by maintaining the projects planner and ensuring team members are keeping their sections up to date.
- Become familiar with, and ensure all team members adhere to, the GBS continuous improvement methodology.
- Support the Continuous Improvement Manager by scheduling meetings, preparing agendas, taking notes and keeping track of actions.
- Keep highly organised files for projects and reports in a structured SharePoint site.
- Support the implementation of best practices across planning, reporting, and Continuous Improvement processes.
- Contribute to the continuous improvement of project tools and templates to enhance project delivery.
About you:
- Interest and some knowledge of Continuous Improvement and governance tools, systems, and processes.
- Strong IT skills, including proficiency in Microsoft Excel, MS Word, and a range of software applications.
- Ability to use and create reports, using tools such as Excel or PowerBI.
- Strong organisational skills and the ability to prioritise tasks and manage time efficiently.
- Excellent communication skills, both written and oral.
- A positive, can-do attitude and the ability to deliver solutions when faced with challenging issues and situations.
- Problem-solving skills, including the resolution of complex issues.
- Ability to work independently and as part of a team, demonstrating personal resilience and adaptability.
Desirable:
- Experience of working in a project management, Business Improvement or Higher Education environment.
- Knowledge of project management or Continuous Improvement methodologies and best practices.
- Experience with risk management processes and benefits realisation planning.
What We Offer:
- 25 days annual leave, plus 8 public holidays
- 1 day extra leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
- Perks@Work discounts platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Please note: This role is not eligible for sponsorship!
Continuous Improvement Support Officer - London employer: Global Banking School
Contact Detail:
Global Banking School Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Continuous Improvement Support Officer - London
✨Tip Number 1
Familiarise yourself with Continuous Improvement methodologies and tools. Understanding the specific frameworks used by GBS will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've managed projects or tasks in the past. Be ready to discuss how you prioritised and kept everything on track, as this is crucial for the Continuous Improvement Support Officer role.
✨Tip Number 3
Brush up on your IT skills, especially in Microsoft Excel and PowerBI. Being able to create and interpret reports will be a key part of the job, so consider doing a quick online course or tutorial to boost your confidence.
✨Tip Number 4
Prepare to discuss your problem-solving abilities. Think of specific instances where you've faced challenges and how you resolved them, as this will highlight your adaptability and positive attitude, which are essential for this position.
We think you need these skills to ace Continuous Improvement Support Officer - London
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Continuous Improvement Support Officer position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Highlight Relevant Skills: Emphasise your strong IT skills, particularly in Microsoft Excel and report creation. Provide examples of how you've used these skills in previous roles, especially in project management or continuous improvement contexts.
Craft a Compelling Cover Letter: Write a cover letter that showcases your interest in continuous improvement and your understanding of governance tools and processes. Use this opportunity to demonstrate your problem-solving abilities and positive attitude.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Global Banking School
✨Understand Continuous Improvement Methodologies
Familiarise yourself with the continuous improvement methodologies that GBS adheres to. Be prepared to discuss how these methodologies can be applied in practical scenarios, showcasing your understanding and interest in the role.
✨Showcase Your IT Skills
Since strong IT skills are crucial for this position, ensure you can demonstrate your proficiency in Microsoft Excel and other software applications. Bring examples of reports or projects you've worked on that highlight your technical abilities.
✨Organisational Skills Matter
Prepare to discuss how you manage your time and prioritise tasks effectively. You might want to share specific examples from past experiences where your organisational skills led to successful project outcomes.
✨Communicate Clearly and Positively
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and positively, especially when discussing problem-solving scenarios. This will help convey your can-do attitude and resilience.
