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- Tasks: Engage students in career services through outreach, events, and one-on-one support.
- Company: GBS is a leading higher education provider with campuses across the UK, focused on changing lives through education.
- Benefits: Enjoy 25 days annual leave, flexible benefits, and a supportive work environment with upskilling opportunities.
- Why this job: Make a real impact on students' careers while working in a collaborative and inclusive culture.
- Qualifications: GCSE grade C or above in Maths and English; experience in outreach or customer-facing roles preferred.
- Other info: This role is on-site in Manchester and does not offer sponsorship.
The predicted salary is between 36000 - 60000 £ per year.
Department: Employability and Entrepreneurship
Location: Manchester (On-site)
Type of Contract: Permanent
GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.
Our Vision: Changing lives through education.
What We Do: The Employability and Entrepreneurship Department at GBS is dedicated to preparing students for successful careers and business ventures. It offers tailored one-to-one guidance, a dynamic online Careers Hub via Handshake, and a structured Employability Award that builds critical job-seeking skills through Bronze to Platinum levels. Students gain practical experience in CV building, networking, and real job applications, including tools like ChatGPT.
The role: The Careers Engagement Coach is pivotal in enhancing student participation across campus programmes and initiatives. The role involves fostering connections, driving careers and employability attendance, and ensuring students fully benefit from the career opportunities provided through proactive and strategic engagement efforts. The Careers Engagement Coach will act as a key liaison between students and careers services, ensuring all eligible participants are identified and supported effectively.
Please note, we are unable to offer sponsorship for this position.
What the role involves:
Student Engagement
- Proactively enhance career service engagement through strategic communication and
- outreach initiatives aimed at increasing student attendance and participation.
- Develop and maintain a deep understanding of student needs to tailor outreach efforts effectively.
- Conduct follow-up calls, class visits, and one-on-one meetings to build strong relationships with students and encourage engagement.
Programme Promotion and Outreach
- Design and implement a diverse range of activities to drive awareness andengagement, including:
- Proactive calls, telephone and in-person.
- Follow up communications through email, SMS, or social media.
- Classroom visits and on-campus pop-up events.
- Identifying and reaching out to eligible students.
- Ensure participants’ eligibility for each programme is verified and recorded accurately.
Collaboration and Teamwork
- Work closely with campus colleagues, including programme coordinators, academicstaff, and student services, to deliver impactful engagement initiatives.
Monitoring and Reporting
- Track engagement metrics, participation rates, and feedback to assess the impact ofinitiatives.
- Maintain accurate records of student interactions and programme eligibility.
What Experience/Skills are required:
Essential:
- Minimum GCSE grade C or above in Maths and English (or equivalent).
- Demonstrable experience in outreach, engagement, or customer-facing roles.
- Proven ability to engage with diverse groups and drive participation in programmes or events.
- Strong communication and interpersonal skills, both written and verbal.
- Excellent organisational skills, with the ability to manage multiple tasks and meet deadlines.
- A team player who collaborates effectively and shares best practices.
- Adaptability to work across different campuses and flexible hours, including occasional evenings and weekends.
Desirable:
- Experience in higher education or student support services is advantageous.
What We Offer
- 25 days annual leave, plus 8 public holidays
- 1-day extra leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
- discounts platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
I will be starting a Masters in Careers and Employability Guidance in January, and this has been supported by my manager who allows me to manage my time and diary how best works for me. We are also given constant upskilling opportunities and encouraged to attend both internal and external learning and development events. — Kira McCormack (Professional Services Employee)
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
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Careers Engagement Coach employer: Global Banking School
Contact Detail:
Global Banking School Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Careers Engagement Coach
✨Tip Number 1
Familiarise yourself with the specific needs of students in higher education. Understanding their challenges and aspirations will help you tailor your engagement strategies effectively.
✨Tip Number 2
Network with current employees or professionals in similar roles. This can provide insights into effective outreach methods and help you understand the culture at GBS.
✨Tip Number 3
Showcase your communication skills by preparing to discuss how you've successfully engaged diverse groups in the past. Be ready to share specific examples during your interview.
✨Tip Number 4
Demonstrate your organisational skills by discussing how you manage multiple tasks and deadlines. Highlight any tools or methods you use to keep track of student interactions and programme eligibility.
We think you need these skills to ace Careers Engagement Coach
Some tips for your application 🫡
Understand the Role: Before applying, take time to thoroughly read the job description for the Careers Engagement Coach position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant experience in outreach, engagement, or customer-facing roles. Emphasise your communication skills and any experience you have in higher education or student support services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for student engagement and employability. Use specific examples from your past experiences to demonstrate how you can contribute to the role and the department's vision.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Global Banking School
✨Understand the Role
Make sure you have a clear understanding of what a Careers Engagement Coach does. Familiarise yourself with the responsibilities outlined in the job description, such as student engagement and programme promotion. This will help you tailor your answers to demonstrate how your skills align with the role.
✨Showcase Your Communication Skills
As this role requires strong communication and interpersonal skills, prepare examples that highlight your ability to engage with diverse groups. Think about past experiences where you've successfully communicated with students or clients, and be ready to discuss these during the interview.
✨Demonstrate Your Organisational Skills
The position involves managing multiple tasks and deadlines. Be prepared to share specific instances where you've effectively organised events or outreach initiatives. Discuss how you prioritised tasks and ensured successful outcomes, which will show your capability to handle the demands of the role.
✨Emphasise Team Collaboration
Collaboration is key in this role, so think of examples where you've worked closely with colleagues to achieve a common goal. Highlight your ability to share best practices and adapt to different team dynamics, as this will illustrate your fit within the department's culture.
