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For Companies At a Glance
- Tasks: Support the Student Retention team with customer service and administration tasks.
- Company: Join a dynamic team focused on enhancing student experiences.
- Benefits: Gain valuable experience while earning a qualification in customer service.
- Why this job: Make a difference in students' lives while developing your skills.
- Qualifications: No prior experience needed, just a passion for helping others.
- Other info: Flexible working hours and a supportive learning environment.
The predicted salary is between 800 - 1400 £ per month.
An exciting chance to become part of the Student Retention team as a Customer Service Apprentice. In this position, you will support the Senior Student Retention Officers, monitoring student attendance, engaging with learners and daily administration tasks for the team.
Course Information
- Course: Customer service specialist (level 3)
- Level: 3
- Route: Sales, marketing and procurement
- Apprenticeship Level: Advanced
Working Arrangements
- Working Week: Monday - Friday, 9.00am - 6.00pm
- Expected Duration: 1 Year 6 Months
Student Retention & Support Apprentice in City of London employer: GLOBAL BANKING SCHOOL LTD
Contact Detail:
GLOBAL BANKING SCHOOL LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Retention & Support Apprentice in City of London
✨Tip Number 1
Network like a pro! Reach out to current or former apprentices in the Student Retention team. They can give you insider tips and maybe even put in a good word for you.
✨Tip Number 2
Prepare for your interview by practising common questions related to customer service and student engagement. We want you to shine, so think about how you can demonstrate your passion for supporting learners!
✨Tip Number 3
Show off your organisational skills! Since you'll be handling daily admin tasks, be ready to discuss how you manage your time and keep things on track. We love a candidate who can juggle multiple responsibilities!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team!
We think you need these skills to ace Student Retention & Support Apprentice in City of London
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for helping others. Share any experiences you've had in customer service or supporting students, as this will show us you're a great fit for the role.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Student Retention team’s goals. We want to see that you understand what we do and how you can contribute!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your application is easy to read. This will help us get a good sense of who you are quickly.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at GLOBAL BANKING SCHOOL LTD
✨Know Your Role
Make sure you understand the responsibilities of a Student Retention & Support Apprentice. Familiarise yourself with customer service principles and how they apply to student engagement. This will help you answer questions confidently and show your enthusiasm for the role.
✨Show Your Passion for Education
Demonstrate your commitment to supporting students in their learning journey. Share any relevant experiences or insights you've gained from your own education or previous roles. This will resonate well with the interviewers and highlight your dedication to student success.
✨Prepare Questions
Think of thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, the challenges faced in student retention, or how success is measured in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. Take a moment to think before responding, and don’t hesitate to ask for clarification if needed. This not only demonstrates your communication skills but also your ability to engage effectively with others.
