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For Companies At a Glance
- Tasks: Support the Student Retention team with attendance monitoring and engaging with learners.
- Company: Join a dynamic educational institution focused on student success.
- Benefits: Gain valuable experience while earning a qualification in customer service.
- Why this job: Make a difference in students' lives while developing your skills in a supportive environment.
- Qualifications: No prior experience needed, just a passion for helping others.
- Other info: Enjoy a structured apprenticeship with opportunities for growth and learning.
The predicted salary is between 800 - 1400 £ per month.
An exciting chance to become part of the Student Retention team as a Customer Service Apprentice. In this position, you will support the Senior Student Retention Officers, monitoring student attendance, engaging with learners and daily administration tasks for the team.
Course Information
- Course: Customer service specialist (level 3)
- Level: 3
- Route: Sales, marketing and procurement
- Apprenticeship Level: Advanced
Working Arrangements
- Working Week: Monday - Friday, 9.00am - 6.00pm
- Expected Duration: 1 Year 6 Months
Student Retention Officer Apprentice (Greenford) in City of London employer: GLOBAL BANKING SCHOOL LTD
Contact Detail:
GLOBAL BANKING SCHOOL LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Retention Officer Apprentice (Greenford) in City of London
✨Tip Number 1
Network like a pro! Reach out to current or former Student Retention Officers on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills in customer service can help with student engagement and attendance monitoring.
✨Tip Number 3
Show your passion for helping students! During interviews, share any relevant experiences where you've supported others or improved their learning journey.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Student Retention Officer Apprentice (Greenford) in City of London
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you're excited about customer service! Share any experiences you've had that show your enthusiasm for helping others and engaging with learners.
Tailor Your Application: Make sure to customise your application to fit the Student Retention Officer role. Highlight relevant skills and experiences that align with the job description, especially those related to monitoring attendance and administration tasks.
Be Clear and Concise: We appreciate straightforward communication! Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to see your key skills and experiences at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in our Student Retention team.
How to prepare for a job interview at GLOBAL BANKING SCHOOL LTD
✨Know Your Role
Make sure you understand the responsibilities of a Student Retention Officer Apprentice. Familiarise yourself with customer service principles and how they apply to student engagement. This will help you answer questions confidently and show your enthusiasm for the role.
✨Show Your Passion for Education
Demonstrate your commitment to supporting students in their learning journey. Share any relevant experiences or insights you've gained from your own education or previous roles. This will resonate well with the interviewers and highlight your dedication to student retention.
✨Prepare for Common Questions
Anticipate questions related to monitoring attendance and engaging with learners. Think about how you would handle different scenarios, such as a student struggling with attendance. Practising your responses will help you articulate your thoughts clearly during the interview.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the team and the apprenticeship programme. This shows your genuine interest in the position and helps you gauge if it's the right fit for you. Questions about team dynamics or success metrics can be particularly effective.
