At a Glance
- Tasks: Manage key accounts, build relationships, and drive growth in a dynamic environment.
- Company: Join one of the UK's leading fleet management businesses focused on innovation.
- Benefits: Competitive salary, performance bonuses, company vehicle, and career development opportunities.
- Other info: Collaborative culture with opportunities for professional growth and development.
- Why this job: Be a trusted partner to clients and make a real impact on business success.
- Qualifications: Experience in account management or B2B sales, with strong communication skills.
The predicted salary is between 45000 - 55000 £ per year.
Global is one of the UKs leading fleet management and rental businesses, recognised for delivering innovative and customer-focused mobility solutions. As part of our continued growth, we are seeking an experienced Senior Account Manager to develop and strengthen key customer relationships, drive commercial performance, and support the long-term expansion of our rental fleet business. This role requires a commercially minded professional with a proven background in account management, customer retention, and business development. You will act as a trusted partner to customers, ensuring exceptional service delivery while identifying opportunities to increase revenue, improve customer retention, and maximise account performance.
Key Responsibilities
- Manage and develop a portfolio of key accounts, serving as the primary point of contact for all customer-related matters.
- Build strong long-term relationships with clients and stakeholders, delivering strategic account reviews and maintaining agreed service standards.
- Drive account growth through increased customer engagement, solution-based selling, and identification of new business opportunities.
- Collaborate closely with internal teams, including Business Development and Operations, to deliver tailored fleet and rental solutions.
- Monitor account performance, commercial viability, and payment activity, proactively managing risks and resolving escalations efficiently.
- Prepare and present performance reports, forecasts, and customer insights to both clients and senior management.
- Negotiate commercial terms, present proposals, and support the successful implementation of value-added services.
- Maintain accurate CRM records and contribute to continuous improvement across customer service and account management processes.
- Support the development and performance of Account Managers and Account Executives through coaching, mentoring, and sharing best practice to drive team success and professional growth.
Skills & Experience
- Proven success within a senior account management, B2B sales, or client relationship management role, ideally within fleet management, vehicle leasing, or automotive services.
- Strong commercial awareness with the ability to identify growth opportunities and deliver measurable results.
- Excellent communication and stakeholder management skills, with confidence engaging at all levels.
- Highly organised with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.
- Proficient in Microsoft Office and CRM systems.
- A collaborative and proactive approach, with a commitment to delivering outstanding customer experiences.
What We Offer
- Competitive salary with performance-based bonus
- Company vehicle
- Career development and progression opportunities
- Collaborative and supportive working environment
- The opportunity to contribute to a growing and innovative business
Join Global and play a key role in delivering exceptional customer partnerships and driving business success. Full Time, Office Based
Locations
Senior Account Manager in Leeds, Yorkshire employer: Global Autocare Ltd
Global is an exceptional employer, offering a dynamic and supportive work environment where innovation and customer focus are at the forefront. As a Senior Account Manager, you will benefit from competitive salaries, performance-based bonuses, and ample opportunities for career development within a collaborative team. Located in the UK, you will play a pivotal role in driving business success while fostering strong relationships with clients, making your contributions both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager in Leeds, Yorkshire
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Senior Account Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in account management and customer retention. Use specific examples to demonstrate how you've driven growth and built strong relationships in the past.
✨Tip Number 3
Be proactive! If you see a company you want to work for, don’t wait for them to post a job. Reach out directly and express your interest. Share how you can add value to their team, especially in areas like business development and customer engagement.
✨Tip Number 4
Keep it real with follow-ups! After interviews or networking events, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your enthusiasm for the role and the company.
We think you need these skills to ace Senior Account Manager in Leeds, Yorkshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Senior Account Manager role. Highlight your experience in account management and customer retention, and don’t forget to showcase any relevant achievements that demonstrate your commercial awareness.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've driven account growth and built strong client relationships in the past.
Showcase Your Communication Skills:Since this role involves engaging with clients and stakeholders at all levels, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional while still showing your personality!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Global Autocare Ltd
✨Know Your Accounts
Before the interview, dive deep into the company’s key accounts and their specific needs. Understand their business model and how they operate within the fleet management sector. This will help you demonstrate your knowledge and show that you’re ready to hit the ground running.
✨Showcase Your Success Stories
Prepare to share specific examples of how you've successfully managed accounts in the past. Highlight instances where you've driven growth or improved customer retention. Use metrics to back up your claims; numbers speak volumes in this role!
✨Engage with Stakeholders
Since this role involves a lot of stakeholder management, practice how you would engage with different levels of clients. Think about how you can build strong relationships and communicate effectively. Role-playing these scenarios can really help you feel more confident.
✨Be Ready to Discuss Solutions
Come prepared with ideas on how you could enhance the company’s service delivery. Think about potential solutions for common challenges in fleet management. This shows initiative and a proactive mindset, which are key traits for a Senior Account Manager.
