At a Glance
- Tasks: Manage key accounts, build relationships, and drive growth through innovative solutions.
- Company: Join a leading fleet management company known for customer-focused mobility solutions.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Opportunity to mentor and develop future Account Managers in a supportive team.
- Why this job: Be a trusted partner to clients and make a real impact on their success.
- Qualifications: Experience in account management and a passion for customer engagement.
The predicted salary is between 40000 - 50000 £ per year.
Global is one of the UKs leading fleet management and rental businesses, recognised for delivering innovative and customer-focused mobility solutions. As part of our continued growth, we are seeking an experienced Senior Account Manager to develop and strengthen key customer relationships, drive commercial performance, and support the long-term expansion of our rental fleet business. This role requires a commercially minded professional with a proven background in account management, customer retention, and business development. You will act as a trusted partner to customers, ensuring exceptional service delivery while identifying opportunities to increase revenue, improve customer retention, and maximise account performance.
Key Responsibilities
- Manage and develop a portfolio of key accounts, serving as the primary point of contact for all customer-related matters.
- Build strong long-term relationships with clients and stakeholders, delivering strategic account reviews and maintaining agreed service standards.
- Drive account growth through increased customer engagement, solution-based selling, and identification of new business opportunities.
- Collaborate closely with internal teams, including Business Development and Operations, to deliver tailored fleet and rental solutions.
- Monitor account performance, commercial viability, and payment activity, proactively managing risks and resolving escalations efficiently.
- Prepare and present performance reports, forecasts, and customer insights to both clients and senior management.
- Negotiate commercial terms, present proposals, and support the successful implementation of value-added services.
- Maintain accurate CRM records and contribute to continuous improvement across customer service and account management processes.
- Support the development and performance of Account Managers and Account Executives through coaching, mentoring, and sharing best practice to drive team success and professional growth.
Account Manager employer: Global Autocare Ltd
Global is an exceptional employer, offering a dynamic work environment where innovation and customer focus are at the forefront of our fleet management and rental business. With a strong emphasis on employee development, we provide ample opportunities for professional growth through coaching and mentoring, ensuring that our team members thrive in their roles. Located in the UK, we foster a collaborative culture that values long-term relationships with clients and encourages solution-based selling, making it a rewarding place to build a career in account management.
