At a Glance
- Tasks: Manage client accounts, build relationships, and cross-sell services to enhance customer satisfaction.
- Company: Join Gemini, a leading telecoms and IT service provider in Carlisle.
- Benefits: Enjoy 33 days holiday, 50% off broadband, and a supportive work culture.
- Other info: Dynamic growth opportunities with a focus on technology and customer service excellence.
- Why this job: Embrace a fun, social environment while developing your career in a high-performing team.
- Qualifications: Experience in solution sales and excellent communication skills are essential.
The predicted salary is between 28800 - 43200 £ per year.
Hours: 8:45am – 5:15pm Monday to Friday
Location: Carlisle, Cumbria
Are you ready to embrace a new challenge? We are seeking an enthusiastic, hardworking and ambitious individual who would like an opportunity to build their career. If you enjoy a fun and social work environment along with having the opportunity to develop your skillset further, this is worth exploring!
Due to a rapid rate of growth, the Gemini sales division part of Global 4 Group are looking for an enthusiastic and proactive Account Manager, which presents a fantastic opportunity to join this high‑performing team. The successful candidate will be expected to provide exceptional service to our clients, while penetrating accounts for renewals of services and cross‑selling our full suite of products, IT support, mobiles, energy, security services, whilst supporting their customers housing their key business services under one Gemini roof.
What will you be doing?
- Grow and develop our existing customer base through daily account calls to book and attend virtual & on‑site health checks with our customers.
- Cross‑sell and introduce additional services and new platforms to our existing customers, through our multi‑service discount proposal.
- Retain our customers by building fantastic relationships.
- Act as a point of contact for account queries with help from our extensive support teams.
- Update customer and service information on our in‑house CRM system, to determine and track future opportunities.
- Opportunity tracking / pipeline development.
- Keep customers up to date with regards to installations / projects.
Required Skills & Experience:
- Proven experience in solution sales.
- Experience in managing and retaining accounts, while increasing profitability through cross‑selling additional services.
- Excellent communication skills.
- Self‑motivated and hardworking individual.
- Enthusiastic, high‑energy, and proactive.
- Proven experience of working with and exceeding targets.
- Confident with both telephone and face‑to‑face interaction with clients.
- Financially and target driven.
Who are Gemini?
Gemini is a well‑known telecoms & IT service business based in the heart of Carlisle and part of the Global4 Group. Our vision is to solve our customers' technology challenges, by advising and implementing the right solution, and always demonstrating best‑in‑class service excellence. We offer a wide range of solutions, from cloud telephony, IT, CCTV & security services, data connectivity and mobiles as well as energy. As a forward‑thinking business utilising the latest technology, we support a wide range of clients in multiple industry verticals, most notably education. The experience we provide our customers with is unparalleled, and our proposition enables us to welcome hundreds of new clients every year whilst retention is at an all‑time high.
What benefits will you receive?
- 50% off our Broadband packages, completely free after two years.
- 33 days holiday allowance including bank holidays.
- 5 additional days leave granted based upon length of service.
- £250 Bright Ideas Scheme.
- Kudos Employee Recognition Scheme.
- Buy & Sell holiday allowance scheme.
- Death in service benefit.
- Pension scheme.
- Eye care vouchers.
- £1,000 Refer A Friend Scheme.
- Paid Charity leave.
Account Manager in Leeds employer: Global 4
Gemini, located in the vibrant heart of Carlisle, is an exceptional employer that fosters a fun and social work environment while providing ample opportunities for personal and professional growth. With a strong focus on employee development, competitive benefits such as generous holiday allowances, and unique perks like a £1,000 Refer A Friend Scheme, Gemini is dedicated to ensuring its team members thrive both in their careers and personal lives. Join us to be part of a high-performing team that values your contributions and supports your journey towards success.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Leeds
✨Tip Number 1
Get to know the company inside out! Research Gemini and its services so you can chat confidently about how you can contribute. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to account management and solution sales. Think of examples from your past experiences that highlight your skills in retaining clients and cross-selling services.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows you’re proactive, just like we love at StudySmarter!
We think you need these skills to ace Account Manager in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your experience in solution sales and account management, and don’t forget to showcase your communication skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how you've successfully managed accounts and exceeded targets in the past. Let us know why you're the perfect fit!
Showcase Your Personality:We love a fun and social work environment, so don’t be afraid to let your personality shine through in your application. Whether it’s a unique hobby or a fun fact, show us what makes you, you! We’re looking for enthusiastic and high-energy individuals.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and get you one step closer to joining our fantastic team at Gemini!
How to prepare for a job interview at Global 4
✨Know Your Stuff
Before the interview, make sure you understand Gemini's services and how they fit into the market. Familiarise yourself with their products like cloud telephony and IT solutions. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As an Account Manager, communication is key. Practice articulating your thoughts clearly and confidently. You might want to prepare examples of how you've successfully managed accounts or built relationships in the past. This will highlight your experience and make a great impression.
✨Be Proactive and Enthusiastic
Gemini is looking for someone who is enthusiastic and proactive. During the interview, express your eagerness to take on challenges and grow within the company. Share specific instances where you've gone above and beyond in previous roles to showcase your work ethic.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you assess if the company culture aligns with your values. You could ask about team dynamics or opportunities for professional development within Gemini.
