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For Companies At a Glance
- Tasks: Engage with customers, understand their needs, and recommend service upgrades.
- Company: Dynamic broadband company with an energetic office culture.
- Benefits: Competitive salary, uncapped commission, and full training provided.
- Why this job: Join a vibrant team and make a real difference in customer experience.
- Qualifications: Target-driven, communicative, and eager to learn.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A dynamic broadband company is seeking a Customer Experience Advisor in Horsham. The ideal candidate will engage with new customers, understand their needs, and recommend valuable service upgrades. This role involves building rapport, providing excellent customer service, and supporting overall customer retention.
A target-driven and communicative personality is vital for success, along with a willingness to learn. The company offers a competitive salary with uncapped commission, full training, and an energetic office culture.
Dynamic CX & Telesales Pro — Full‑Time in Horsham employer: Global 4
Contact Detail:
Global 4 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamic CX & Telesales Pro — Full‑Time in Horsham
✨Tip Number 1
Get to know the company inside out! Research their services, values, and culture. This way, when you chat with them, you can show off your knowledge and enthusiasm for what they do.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with customers, try role-playing scenarios with friends or family. It’ll help you feel more confident and ready to build that rapport.
✨Tip Number 3
Be target-driven! Think about how you can demonstrate your ability to meet targets in previous roles. Share specific examples during your conversations to show you’re the right fit for their dynamic environment.
✨Tip Number 4
Don’t forget to apply through our website! We make it super easy for you to get your application in. Plus, it shows you’re serious about joining our energetic team!
We think you need these skills to ace Dynamic CX & Telesales Pro — Full‑Time in Horsham
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and don’t be afraid to show your enthusiasm for the role.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Customer Experience Advisor role. Mention specific examples of how you've engaged with customers and provided excellent service in the past.
Highlight Your Communication Skills: Since this role is all about engaging with customers, emphasise your communication skills in your application. Share instances where you’ve successfully built rapport or resolved customer issues effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Global 4
✨Know the Company Inside Out
Before your interview, take some time to research the broadband company. Understand their services, values, and what sets them apart in the market. This knowledge will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Experience Advisor, strong communication is key. During the interview, practice articulating your thoughts clearly and confidently. Use examples from your past experiences where you've successfully engaged with customers or resolved issues to demonstrate your skills.
✨Demonstrate Your Target-Driven Mindset
Since this role is target-driven, be prepared to discuss how you've met or exceeded targets in previous positions. Share specific metrics or achievements that highlight your ability to drive results and contribute to customer retention.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values.
