At a Glance
- Tasks: Manage credit control, resolve debts, and upsell products to customers.
- Company: Join a leading telecoms group with a vibrant, family-driven culture.
- Benefits: 33 days holiday, pension scheme, 50% off broadband, and birthday off.
- Why this job: Be part of a fast-paced team where your impact truly matters.
- Qualifications: 1+ years in credit control or customer service, with strong communication skills.
- Other info: Enjoy a supportive environment with great career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Join a fast-moving, market-leading telecoms group where ambition meets opportunity. At Telecom Acquisitions, we live by our ethos: work hard, play hard. With a family-driven culture, flat structure, and relentless drive to be the best, we empower our people to grow, succeed, and make a real impact.
Location: Horsham
Benefits:
- 33 days holiday allowance including bank holidays
- Pension Scheme
- Parking Available
- Town Centre Location
- Salary: OTE £37k
What You’ll Do:
- Manage end-to-end credit control via phone, email & SMS
- Resolve outstanding debt and negotiate payment plans
- Process payments, direct debits, and ledger allocations
- Apply service restrictions when needed
- Upsell products to existing customers
What You Bring:
- 1+ years experience as a Credit Controller or in a Customer Service/Call Centre role
- Confident communicator with empathy and resilience
- CRM or finance Software experience
- Target-driven, detail-focused, and team-oriented
What You Get:
- 50% off our Broadband
- Fast-paced, supportive environment
- Eye care vouchers
- £1,000 Refer A Friend Scheme
- Enjoy a day off on your birthday!
Credit Controller in Horsham employer: Global 4
Contact Detail:
Global 4 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Horsham
✨Tip Number 1
Network like a pro! Reach out to your connections in the telecoms industry and let them know you're on the hunt for a Credit Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Credit Controllers and practice your responses. We want you to showcase your experience and how you can bring value to Telecom Acquisitions, so be ready to share specific examples from your past roles.
✨Tip Number 3
Show off your skills! If you have experience with CRM or finance software, make sure to highlight that during your conversations. We love detail-focused candidates who can hit the ground running, so don’t hold back on what you can bring to the table.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our family-driven culture at Telecom Acquisitions. Let’s get you in the door!
We think you need these skills to ace Credit Controller in Horsham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your credit control experience and any relevant customer service roles to show us you’re the right fit!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about the role and how your background aligns with our ethos of hard work and ambition. Keep it friendly and professional!
Showcase Your Communication Skills: As a Credit Controller, communication is key. In your application, give examples of how you've effectively resolved issues or negotiated payment plans. We want to see your confident and empathetic side!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Global 4
✨Know Your Numbers
As a Credit Controller, you'll be dealing with finances daily. Brush up on your knowledge of credit control processes and common financial terms. Be ready to discuss how you've managed outstanding debts in the past and any software you've used.
✨Showcase Your Communication Skills
This role requires a confident communicator. Prepare examples of how you've effectively resolved customer issues or negotiated payment plans. Practise articulating your thoughts clearly and empathetically, as this will demonstrate your ability to connect with clients.
✨Demonstrate Your Detail Orientation
Being detail-focused is crucial in this position. Bring examples of how your attention to detail has positively impacted your previous roles. Whether it’s through accurate ledger allocations or processing payments, show that you can handle the nitty-gritty without missing a beat.
✨Embrace the Company Culture
Telecom Acquisitions values a family-driven culture and a 'work hard, play hard' ethos. Research the company’s values and think about how you can contribute to their environment. During the interview, express your enthusiasm for being part of a supportive team and how you align with their mission.