Head of IT Managed Services in Horsham

Head of IT Managed Services in Horsham

Horsham Full-Time Home office (partial)
Global 4 Communications Ltd

At a Glance

  • Tasks: Lead and shape the Managed Services function in a fast-growing tech company.
  • Company: Join Global 4 Communications, a passionate provider of IT services and solutions.
  • Benefits: Enjoy competitive salary, uncapped earnings, generous holiday, and employee share scheme.
  • Other info: Flexible working options and a culture that values your ideas and contributions.
  • Why this job: Make a real impact and influence the future of a leading tech business.
  • Qualifications: Proven leadership in IT Managed Services and strong commercial mindset required.

Location: Horsham, West Sussex (Flexible Working Options Available)

Salary: Negotiable + Uncapped OTE (£280,000 - £300,000) + Share Scheme Inclusion

Working Hours: 8:30 – 17:30, Monday to Friday

The Opportunity

Are you a highly experienced leader ready to make a tangible impact in a fast-growing UK technology business? We are Global 4 Communications, a passionate provider of comprehensive business services, and we are looking for a Head of Managed Services to step into a pivotal leadership role. This is a rare opportunity to join our Senior Leadership Team (SLT) and take ownership of a high-potential function primed for significant expansion. With a strong foundation already in place across IT Managed Services, Cyber Security, and Microsoft-centric solutions (including Copilot and AI), you will be empowered to shape, scale, and elevate our offering into a market-leading proposition. You won’t just be leading a team; you will have a genuine seat at the table, influencing the trajectory of the business and sharing in the rewards through our SLT employee share scheme.

Your Mission

Working at the intersection of technology and commercial strategy, you will partner closely with our Chief Sales Officer to define and execute a clear vision for growth.

Key Responsibilities:

  • Drive the Strategy: Own the vision, roadmap, and execution plan for the Managed Services function, aligning it with wider business objectives across IT services, Cyber Security, and Microsoft-led solutions.
  • Accelerate Revenue: Partner with the Chief Sales Officer to identify growth opportunities, shape propositions, and maximise revenue across existing customers and new prospects.
  • Build a High-Performing Team: Take full ownership of recruitment, attracting and retaining the right talent to support rapid growth and exceptional service quality.
  • Develop Future Leaders: Create a culture of progression by mentoring team members, establishing clear career pathways, and coaching high performers to reach their full potential.
  • Operational Excellence: Establish scalable structures, processes, and governance while effectively delegating responsibility.

Who We Are Looking For

  • Proven leadership success in a senior role within an IT Managed Services and/or Cyber Security environment.
  • At least 5 years of experience leading, developing, and growing high-performing teams.
  • A strong commercial and financially driven mindset with experience owning or contributing to revenue targets.
  • Deep familiarity with the Microsoft ecosystem, including cloud, security, and emerging technologies such as AI and Copilot.

What We Offer

We know our people are at the heart of our success, which is why we invest heavily in our teams. In addition to a fantastic basic salary, uncapped earning potential, and an SLT share scheme, you will enjoy:

  • 33 days holiday allowance (including bank holidays), plus 5 additional days granted based on length of service.
  • A Buy & Sell holiday allowance scheme.
  • 50% off our Broadband & Utility packages (completely free after two years!).
  • Death in service benefit and a comprehensive pension scheme.
  • Complimentary fresh fruit, tea, coffee, and a "Friday fridge".
  • Company lunches, fun incentives, and a "Kudos" Employee Recognition Scheme including days out.
  • Eye care vouchers and paid Charity leave.

About Global 4 Communications

As a leading UK-based provider, we deliver a comprehensive portfolio spanning IT Managed Services, Cyber Security, Microsoft technologies, telephone systems, business mobiles, and business energy. We don’t just provide services; we become a strategic extension of our clients’ teams. Join us on this ambitious journey where your ideas are valued, your contribution matters, and your success is shared. Apply today to build something meaningful and shape the future of Global 4 Communications.

Head of IT Managed Services in Horsham employer: Global 4 Communications Ltd

Global 4 Communications is an exceptional employer that prioritises the growth and well-being of its employees, offering a dynamic work culture in Horsham, West Sussex, with flexible working options. As a member of the Senior Leadership Team, you will have the opportunity to influence the company's direction while enjoying generous benefits such as a competitive salary, uncapped earning potential, extensive holiday allowances, and a supportive environment that fosters professional development and recognition. Join us to be part of a forward-thinking technology business where your contributions are valued and rewarded.
Global 4 Communications Ltd

Contact Detail:

Global 4 Communications Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of IT Managed Services in Horsham

✨Tip Number 1

Network like a pro! Get out there and connect with industry folks on LinkedIn or at local tech meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their services, especially in IT Managed Services and Cyber Security, so you can show how your experience aligns with their goals.

✨Tip Number 3

Practice your pitch! Be ready to explain how your leadership experience and vision can drive growth in their Managed Services function. Confidence is key, so rehearse until it feels natural.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!

We think you need these skills to ace Head of IT Managed Services in Horsham

Leadership
Strategic Planning
Revenue Growth
Team Development
Mentoring
Operational Excellence
Microsoft Ecosystem Knowledge
Cyber Security Expertise
Commercial Acumen
Talent Acquisition
Process Improvement
Governance
Cloud Technologies
AI Familiarity
Stakeholder Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Head of IT Managed Services role. Highlight your leadership experience in IT Managed Services and Cyber Security, and don’t forget to showcase your achievements in driving revenue and building high-performing teams.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that align with the responsibilities listed in the job description, and show us your passion for technology and leadership.

Showcase Your Vision: In your application, share your vision for the Managed Services function. We want to see how you plan to drive strategy and accelerate revenue. This is your opportunity to demonstrate your commercial mindset and innovative thinking!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows us you’re keen on joining our team!

How to prepare for a job interview at Global 4 Communications Ltd

✨Know Your Stuff

Make sure you brush up on your knowledge of IT Managed Services and Cyber Security. Familiarise yourself with the latest trends, especially around Microsoft technologies and AI solutions. This will not only show your expertise but also your passion for the field.

✨Showcase Leadership Skills

Prepare examples that highlight your leadership experience, particularly in building and mentoring high-performing teams. Think about specific challenges you've faced and how you overcame them, as this will demonstrate your capability to lead effectively.

✨Align with Their Vision

Understand Global 4 Communications' mission and values. Be ready to discuss how your vision for the Managed Services function aligns with their goals. This shows that you're not just looking for a job, but are genuinely interested in contributing to their success.

✨Ask Insightful Questions

Prepare thoughtful questions that reflect your understanding of the role and the company. Inquire about their growth strategies, team dynamics, or how they measure success in the Managed Services area. This will demonstrate your strategic thinking and engagement.

Head of IT Managed Services in Horsham
Global 4 Communications Ltd
Location: Horsham

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