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For Companies At a Glance
- Tasks: Lead and shape the Managed Services function in a fast-growing tech company.
- Company: Join Global 4 Communications, a passionate provider of business services.
- Benefits: Negotiable salary, uncapped OTE, share scheme, and generous holiday allowance.
- Other info: Flexible working options and a culture focused on progression and mentorship.
- Why this job: Make a real impact and influence the future of technology services.
- Qualifications: Proven leadership in IT Managed Services or Cyber Security with team development experience.
Location: Horsham, West Sussex (Flexible Working Options Available)
Salary: Negotiable + Uncapped OTE (£280,000 - £300,000) + Share Scheme Inclusion
Working Hours: 8:30 - 17:30, Monday to Friday
The Opportunity
Are you a highly experienced leader ready to make a tangible impact in a fast-growing UK technology business? We are Global 4 Communications, a passionate provider of comprehensive business services, and we are looking for a Head of Managed Services to step into a pivotal leadership role. This is a rare opportunity to join our Senior Leadership Team (SLT) and take ownership of a high-potential function primed for significant expansion. With a strong foundation already in place across IT Managed Services, Cyber Security, and Microsoft-centric solutions (including Copilot and AI), you will be empowered to shape, scale, and elevate our offering into a market-leading proposition. You won't just be leading a team; you will have a genuine seat at the table, influencing the trajectory of the business and sharing in the rewards through our SLT employee share scheme.
Your Mission
Working at the intersection of technology and commercial strategy, you will partner closely with our Chief Sales Officer to define and execute a clear vision for growth.
Key Responsibilities
- Drive the Strategy: Own the vision, roadmap, and execution plan for the Managed Services function, aligning it with wider business objectives across IT services, Cyber Security, and Microsoft-led solutions.
- Accelerate Revenue: Partner with the Chief Sales Officer to identify growth opportunities, shape propositions, and maximise revenue across existing customers and new prospects.
- Build a High-Performing Team: Take full ownership of recruitment, attracting and retaining the right talent to support rapid growth and exceptional service quality.
- Develop Future Leaders: Create a culture of progression by mentoring team members, establishing clear career pathways, and coaching high performers to reach their full potential.
- Operational Excellence: Establish scalable structures, processes, and governance while effectively delegating responsibility.
Who We Are Looking For
- Proven leadership success in a senior role within an IT Managed Services and/or Cyber Security environment.
- At least 5 years of experience leading, developing, and growing high-performing teams.
- A strong commercial and financially driven mindset with experience owning or contributing to revenue targets.
- Deep familiarity with the Microsoft ecosystem, including cloud, security, and emerging technologies such as AI and Copilot.
What We Offer
33 days holiday allowance (including bank holidays), plus 5 additional days granted based on length of service.
Head Of IT Managed Services employer: Global 4 Communications Ltd
Contact Detail:
Global 4 Communications Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Of IT Managed Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT Managed Services space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their services, especially in Cyber Security and Microsoft solutions. Tailor your responses to show how your experience aligns with their vision and growth strategy.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've built high-performing teams and driven revenue growth in previous roles. Use specific examples that highlight your ability to mentor and develop future leaders.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Don’t miss out on this opportunity to join our Senior Leadership Team!
We think you need these skills to ace Head Of IT Managed Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of IT Managed Services role. Highlight your leadership experience in IT Managed Services and Cyber Security, as well as any relevant achievements that showcase your ability to drive strategy and revenue.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share your vision for the Managed Services function and how you plan to contribute to our growth. Be genuine and let your personality come through!
Showcase Your Leadership Style: In your application, give us a glimpse of your leadership style. We want to know how you build high-performing teams and develop future leaders. Share examples of how you've mentored team members and created a culture of progression in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Global 4 Communications!
How to prepare for a job interview at Global 4 Communications Ltd
✨Know Your Stuff
Make sure you’re well-versed in IT Managed Services and Cyber Security. Brush up on the latest trends, especially around Microsoft solutions and AI technologies. This will not only show your expertise but also your genuine interest in the role.
✨Showcase Leadership Experience
Prepare specific examples of how you've successfully led teams and driven strategy in previous roles. Highlight your ability to build high-performing teams and mentor future leaders, as this is crucial for the Head of IT Managed Services position.
✨Align with Business Goals
Understand Global 4 Communications' business objectives and be ready to discuss how you can align the Managed Services function with these goals. Think about potential growth opportunities and how you can contribute to revenue acceleration.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your strategic thinking. Inquire about their vision for the Managed Services function and how they see it evolving. This shows you’re not just interested in the role, but also in the company’s future.