At a Glance
- Tasks: Resolve complex IT issues and support data, broadband, and UCaaS services.
- Company: Join Global 4 Communications Ltd, a leader in tech support.
- Benefits: Competitive salary, hands-on experience, and opportunities for growth.
- Other info: Dynamic team environment with mentorship opportunities.
- Why this job: Make a real difference by solving critical tech challenges every day.
- Qualifications: Experience in IT support and a passion for technology.
The predicted salary is between 35000 - 42000 £ per year.
Global 4 Communications Ltd in Carlisle, Cumbria invites applications for a 2nd Line Technical Support Engineer.
This on-site role connects 1st line triage with deep infrastructure support, owning complex incidents related to data, broadband and UCaa S.
You will resolve escalated issues, coordinate with carriers and vendors, monitor alerts, and mentor junior staff while striving to meet strict SLAs and deliver robust support documentation.
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On-site 2nd Line IT & UC Support Engineer (Carlisle) in Carleton employer: Global 4 Communications Ltd
Global 4 Communications Ltd is an excellent employer, offering a dynamic work environment in Horsham that promotes flexibility with hybrid working options. The company values employee growth and development, providing ample opportunities for professional advancement while fostering a collaborative and supportive culture that prioritises the candidate experience throughout the recruitment process.
Contact Details:
Global 4 Communications Ltd Recruitment Team
