At a Glance
- Tasks: Grow client accounts, cross-sell services, and build strong relationships.
- Company: Join Global 4, a forward-thinking tech company with a stellar reputation.
- Benefits: Enjoy 33 days holiday, 50% off utilities, and fun incentives.
- Other info: Be part of a high-performing team with excellent career growth opportunities.
- Why this job: Embrace a challenge in a vibrant, social work environment while developing your skills.
- Qualifications: 1-2 years sales experience; telecom/IT knowledge is a plus.
Location: Horsham (Office-Based | Free onsite parking & near train station) Career Path: Direct progression to Account Management & Sales Ready to launch your commercial career? At Global 4, we don’t just offer a job; we offer a launchpad. If you are a confident communicator with a commercial "spark" and a desire to build a career in sales or account management, this is where your journey begins. As a Account Executive / Client Support Specialist, you will be the heartbeat of our customer relationships. This isn't just about answering inbound queries—it’s a dynamic, commercial role where you will take ownership of a client portfolio, manage renewals, and uncover opportunities to grow revenue. The Role You will bridge the gap between world-class customer support and savvy sales. Working closely with our seasoned Account Managers, you will act as a trusted point of contact, ensuring our customers always have the right technology solutions at the right time. This role is purpose-built for progression. We will teach you the ropes of consultative selling, product knowledge, and pipeline management, setting you up for a future promotion into a full Account Management or Sales role. Key Responsibilities Customer Support & Account Development * Be the Go-To Contact: Manage a portfolio of customers, handling both inbound enquiries and proactive outbound check-ins. * Build Relationships: Welcome new clients to Global 4, review their services, and align their needs with our tailored solutions. * Deliver Excellence: Handle service discussions confidently while maintaining a sharp commercial mindset. Revenue, Renewals & Growth * Protect & Grow: Take ownership of contract renewals to safeguard existing revenue while ensuring a seamless customer experience. * Spot Opportunities: Identify and progress natural opportunities to upsell and cross-sell our wider range of products and services. * Drive the Pipeline: Accurately quote, close opportunities, and feed larger, complex leads to the senior Account Management team. Pipeline Management & Progression * Master the Process: Keep a structured, up-to-date pipeline of renewals and upgrades, ensuring all activities are accurately logged in the CRM. * Level Up Your Knowledge: Learn the ins and outs of our multi-product portfolio, including connectivity, telephony, mobile, and IT services. * Evolve Your Skills: Develop confidence in objection handling and consultative sales, positioning yourself for your next big career step. What We’re Looking For We hire for attitude and train for skill. Previous experience in a customer-facing or sales support role is a bonus, but absolutely not essential—full training is provided! * The Ambition: A genuine, burning desire to build a long-term career in sales or account management. * The Communicator: You are articulate, confident over the phone, and love engaging with people. * The Commercial Mindset: You take pride in taking ownership of revenue, outcomes, and targets. * The Organiser: Strong organizational skills with the ability to juggle multiple customer conversations and follow up proactively. * The Attitude: Positive, eager to learn, and ready to thrive in a bustling office environment. Why Join Global 4? We are a family-run company that actually acts like one. We’ve created an energetic, supportive environment where your hard work is celebrated and rewarded. The Perks: * Generous Leave: 33 days holiday (inc. bank holidays), a Buy & Sell scheme, plus up to 5 extra days rewarded for length of service. * Tech Discounts: 50% off our Broadband & Utility packages (completely FREE after two years!). * Health & Security: Death in service benefit, pension scheme, and eye care vouchers. * Office Culture: Complimentary fresh fruit, bottomless tea/coffee, and the legendary "Friday Fridge." * Rewards: Company lunches, fun team incentives, and our "Kudos" Employee Recognition Scheme. * Giving Back: Paid Charity leave and a £250 "Bright Ideas" scheme. Global 4 is proud to be an Equal Opportunities and Living Wage Foundation employer. We offer a fantastic working environment with numerous charity events, team-building days, and excellent training opportunities
Account Executive in Horsham employer: Global 4 Communications Ltd
Global 4 Communications Ltd is an excellent employer, offering a dynamic work environment in Horsham that promotes flexibility with hybrid working options. The company values employee growth and development, providing ample opportunities for professional advancement while fostering a collaborative and supportive culture that prioritises the candidate experience throughout the recruitment process.
Contact Details:
Global 4 Communications Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Executive in Horsham
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Executive at Global 4 Communications Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Global 4 Communications Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Executive in Horsham
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Global 4 Communications Ltd:When writing your cover letter, make sure to tailor your message specifically for Global 4 Communications Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Global 4 Communications Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Global 4 Communications Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Global 4 Communications Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Global 4 Communications Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
