Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer queries and perform technical diagnostics in telecom.
- Company: Leading telecommunications company in the UK with a focus on customer satisfaction.
- Benefits: Holiday allowance, employee recognition programs, and competitive benefits.
- Why this job: Join a dynamic team and enhance your problem-solving skills in telecom.
- Qualifications: Strong understanding of telecom operations and excellent communication skills.
- Other info: Flexible work environment with opportunities for growth and recognition.
The predicted salary is between 30000 - 42000 £ per year.
A telecommunications company in the United Kingdom is seeking a dedicated support technician to manage customer queries and perform technical diagnostics. The right candidate will have a strong understanding of telecom operations and excellent communication skills, along with a solid customer service background. Flexibility and strong problem-solving abilities are essential for success in this role.
Competitive benefits include a holiday allowance and employee recognition programs.
Telecom Support Technician: Networking & Troubleshooting Pro in Horsham employer: Global 4 Communications Limited
Contact Detail:
Global 4 Communications Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telecom Support Technician: Networking & Troubleshooting Pro in Horsham
✨Tip Number 1
Network, network, network! Reach out to people in the telecom industry on LinkedIn or at local events. You never know who might have a lead on a job or can give you insider info about the company.
✨Tip Number 2
Prepare for those tricky technical questions! Brush up on your troubleshooting skills and be ready to demonstrate your knowledge of telecom operations during interviews. Practice makes perfect!
✨Tip Number 3
Show off your customer service skills! Be ready to share examples of how you've handled difficult situations with customers in the past. This will highlight your problem-solving abilities and communication skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Telecom Support Technician: Networking & Troubleshooting Pro in Horsham
Some tips for your application 🫡
Show Off Your Telecom Knowledge: Make sure to highlight your understanding of telecom operations in your application. We want to see how your skills and experience align with the role, so don’t hold back on showcasing your technical know-how!
Communicate Clearly: Since excellent communication skills are key for this position, ensure your written application is clear and concise. We appreciate straightforward language that gets to the point, so avoid jargon unless it’s necessary.
Demonstrate Problem-Solving Skills: Use your application to illustrate your problem-solving abilities. Share specific examples of how you've tackled challenges in the past, as this will show us you’re ready to handle customer queries effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Global 4 Communications Limited
✨Know Your Telecom Stuff
Make sure you brush up on your knowledge of telecom operations. Familiarise yourself with common networking issues and troubleshooting techniques. This will not only help you answer technical questions but also show that you're genuinely interested in the field.
✨Show Off Your Communication Skills
Since this role involves managing customer queries, practice articulating your thoughts clearly and concisely. You might want to role-play with a friend or family member to simulate customer interactions. This will help you feel more confident during the actual interview.
✨Demonstrate Problem-Solving Prowess
Prepare examples of past experiences where you've successfully solved technical problems or handled difficult customer situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to follow your thought process.
✨Be Flexible and Adaptable
Flexibility is key in this role, so be ready to discuss how you've adapted to changing situations in previous jobs. Think of specific instances where you had to adjust your approach to meet customer needs or overcome unexpected challenges.
