Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch support and troubleshoot telecom issues for customers.
- Company: Leading telecommunications company in Horsham with a focus on customer satisfaction.
- Benefits: Competitive holiday allowance, referral scheme, and employee recognition programme.
- Why this job: Join a dynamic team and help customers solve their tech problems every day.
- Qualifications: Strong telecom knowledge, excellent communication skills, and a knack for problem-solving.
- Other info: Flexible work environment with opportunities for personal growth and recognition.
The predicted salary is between 28800 - 43200 £ per year.
A telecommunications company in Horsham is seeking a dedicated support technician to handle customer queries and technical diagnostics. The role requires a strong understanding of telecom operations, technical communication skills, and a proven customer-service background. Candidates should be flexible and possess problem-solving abilities.
Benefits include:
- a competitive holiday allowance
- a referral scheme
- an employee recognition program
First-Line Telco Tech Support — Networking & Troubleshooting in Horsham employer: Global 4 Communications Limited
Contact Detail:
Global 4 Communications Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land First-Line Telco Tech Support — Networking & Troubleshooting in Horsham
✨Tip Number 1
Get to know the company inside out! Research their services, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical communication skills! Since this role is all about helping customers with their queries, make sure you can explain complex concepts in simple terms. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Show off your problem-solving abilities! During interviews, be ready to share examples of how you've tackled challenges in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace First-Line Telco Tech Support — Networking & Troubleshooting in Horsham
Some tips for your application 🫡
Show Off Your Telecom Knowledge: Make sure to highlight your understanding of telecom operations in your application. We want to see how your skills align with the role, so don’t hold back on sharing relevant experiences!
Communicate Clearly: Since this role involves technical communication, ensure your written application is clear and concise. Use straightforward language and avoid jargon unless it’s necessary. We appreciate clarity just as much as you do!
Demonstrate Your Customer Service Skills: We’re looking for someone with a solid customer-service background. Share examples of how you've successfully handled customer queries or resolved issues in the past. This will show us you’re the right fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Global 4 Communications Limited
✨Know Your Telecom Basics
Brush up on your understanding of telecom operations before the interview. Familiarise yourself with common networking concepts and troubleshooting techniques, as this will help you answer technical questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you successfully resolved customer issues. Highlight your communication skills and how you maintained a positive relationship with customers, as this is crucial for the role.
✨Demonstrate Problem-Solving Abilities
Think of specific scenarios where you faced challenges and how you overcame them. Be ready to discuss your thought process and the steps you took to resolve issues, as this will showcase your analytical skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s operations, team dynamics, or the tools they use. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
