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For Companies At a Glance
- Tasks: Engage with clients, manage accounts, and promote our diverse services.
- Company: Join Gemini, a leading telecoms & IT service provider based in Carlisle.
- Benefits: Enjoy 50% off broadband, 33 days holiday, and extra leave for long service.
- Why this job: Be part of a fun, dynamic team while developing your skills and making an impact.
- Qualifications: Experience in solution sales and account management is essential; enthusiasm is key!
- Other info: Opportunity to work with cutting-edge technology and a diverse client base.
The predicted salary is between 28800 - 43200 £ per year.
Are you ready to embrace a new challenge? We are seeking an enthusiastic, hardworking and ambitious individual who would like an opportunity to build their career. If you enjoy a fun and social work environment along with having the opportunity to develop your skillset further, this is worth exploring!
Due to a rapid rate of growth, the Gemini sales division part of Global 4 Group are looking for an enthusiastic and proactive Account Manager, which presents a fantastic opportunity to join this high-performing team. The successful candidate will be expected to provide exceptional service to our clients, while penetrating accounts for renewals of services and cross-selling our full suite of products, IT support, Mobiles, Energy, Security services, whilst supporting their customers housing their key business services under one Gemini roof.
What will you be doing?
- Grow and develop our existing customer base through daily account calls to book and attend virtual & on-site health checks with our customers.
- Cross-sell and introduce additional services and new platforms to our existing customers, through our multi-service discount proposal.
- Retaining our customers through building fantastic relationships.
- Act as a point of contact for account queries with help from our extensive support teams.
- Update customer and service information, on the in-house CRM System, to determine and track future opportunities.
- Opportunity tracking / pipeline development.
- Keeping customers up to date with regards to installations / projects.
Required skills & experience:
- Proven experience in solution sales.
- Experience in managing and retaining accounts, while increasing profitability through cross-selling additional services.
- Self-motivated and hardworking individual.
- Enthusiastic, high-energy, and proactive.
- Proven experience of working with and exceeding targets.
- Confident with both telephone and face-to-face interaction with clients.
- Financially and target driven.
Who are Gemini?
Gemini is a well-known telecoms & IT service business based on the heart of Carlisle. Our vision is to solve our customers' technology challenges, by advising and implementing the right solution, and always demonstrating best in class service excellence. We offer a wide range of solutions, from cloud telephony, IT, CCTV & Security services, data connectivity and mobiles as well as energy. As a forward-thinking business utilising the latest technology, we support a wide range of clients in multiple industry verticals, most notably education. The experience we provide our customers with is unparalleled, and our proposition enables us to welcome hundreds of new clients every year whilst retention is at an all-time high.
What benefits will you receive?
- 50% off our Broadband packages, completely free after two years.
- 33 days holiday allowance including bank holidays.
- 5 additional days leave granted based upon length of service.
Account Manager employer: Global 4 Communications Limited
Contact Detail:
Global 4 Communications Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with Gemini's product offerings and services. Understanding their full suite, including IT support, mobiles, and security services, will help you engage confidently with potential clients and demonstrate how you can meet their needs.
✨Tip Number 2
Network within the industry by attending relevant events or joining online forums. Building relationships with professionals in telecoms and IT can provide valuable insights and connections that may lead to opportunities at Gemini.
✨Tip Number 3
Prepare to showcase your experience in solution sales and account management during interviews. Be ready to discuss specific examples of how you've successfully retained clients and increased profitability through cross-selling.
✨Tip Number 4
Demonstrate your enthusiasm and proactive nature in all interactions with the company. Whether it's during a phone call or an interview, showing your high energy and motivation will align well with the culture at Gemini.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in solution sales and account management. Use specific examples that demonstrate your ability to retain clients and cross-sell services, as these are key aspects of the Account Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention how your skills align with their needs, particularly your experience in managing accounts and exceeding targets. Show them why you would be a great fit for their team.
Highlight Your Achievements: When detailing your work experience, focus on quantifiable achievements. For example, mention any sales targets you've exceeded or successful projects you've managed. This will help demonstrate your capability to contribute to Gemini's growth.
Showcase Your Soft Skills: Since the role requires building relationships with clients, emphasise your interpersonal skills. Mention your ability to communicate effectively, both over the phone and face-to-face, and your proactive approach to problem-solving.
How to prepare for a job interview at Global 4 Communications Limited
✨Research the Company
Before your interview, take some time to learn about Gemini and their services. Understanding their offerings, especially in telecoms and IT, will help you demonstrate your enthusiasm and fit for the role.
✨Showcase Your Sales Experience
Be prepared to discuss your previous experience in solution sales and account management. Highlight specific examples where you've successfully retained clients or cross-sold services, as this aligns with what they are looking for.
✨Demonstrate Relationship-Building Skills
Since the role involves building fantastic relationships with clients, think of examples that showcase your ability to connect with customers. Share stories that illustrate how you've maintained strong client relationships in the past.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and the company. You might ask about their approach to customer service or how they support their employees' professional development.
