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- Tasks: Supervise the pool, provide excellent customer service, and support team activities.
- Company: Join GLL, the UK's largest leisure operator and a charitable social enterprise.
- Benefits: Enjoy competitive pay, health assurance, and discounted leisure memberships.
- Other info: Flexible working options available; join a supportive and inclusive team.
- Why this job: Make a real impact in your community while developing your career in leisure.
- Qualifications: Must have or be willing to obtain National Pool Lifeguard Qualification (NPLQ).
The predicted salary is between 20000 - 25000 £ per year.
GLL is looking for a Lifeguard to work in Energise Leisure Centre. If you have the skills and ambition to join us as a Lifeguard, there has never been a more exciting time to join us. This is more than a Lifeguard job, it's a career. A Lifeguard's job can't be underestimated, and neither can the responsibility that comes with this vital lifeguarding role. If you're calm under pressure, highly responsible, and natural with people from all walks of life, this is your chance to develop as a Lifeguard.
As a Lifeguard, your passion for swimming and love of great customer service will shine through when supervising our customers in the pool, as well as supporting the team in keeping our centres clean and tidy.
What you’ll do:
- Experience regular pool rotations
- Supervise and clean the pool area
- Set up equipment
- Deliver first-class customer service
- Deal with customer queries
- Support your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the centre
What you need:
- A can-do attitude
- A real focus on customer service
- Passion and personality
- Knowledge of health and safety
- Be a great team player
- You'll need your National Pool Lifeguard Qualification (NPLQ) with up to date NPLQ training records; if not, the NPLQ training can be provided subject to passing a swim test
As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with!
The basics:
- This is a Full Time position
- Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible, but working from home is not possible in this role
- We are an accredited Living Wage employer with industry leading rates of pay
- We can offer a career, not just a job with extensive Learning & development support available
- A uniform will be supplied and must be worn
GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation, you will be given the opportunity to join the Society and have a stake in your business.
Additionally, GLL offers employees a range of employment benefits:
- Access to a pension scheme
- Health Assurance and access to Counselling services
- Access to the tax efficient Ride to Work bicycle purchase scheme
- Free annual eye tests
- Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner
This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include:
- The right to stand for the Society board and to vote for board members to represent you
- Access to team building and fun events such as Treks, Concerts outings etc
- Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet
About GLL: As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres. Our people are from the communities we serve and help us make real changes in their local area.
One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you.
We offer two different types of work arrangements:
- A permanent employment contract - part time and full time
- A flexible worker engagement by joining our flexible worker pool
If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL.
Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives.
We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.
Recreation Assistant in York employer: GLL
Contact Detail:
GLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recreation Assistant in York
✨Tip Number 1
Get to know the company culture! Before your interview, check out GLL's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their community-focused approach.
✨Tip Number 2
Practice your customer service skills! As a Lifeguard, you'll be interacting with all sorts of people. Think of examples from your past experiences where you've provided excellent service or handled tricky situations – this will impress your interviewers.
✨Tip Number 3
Show off your teamwork spirit! GLL values collaboration, so be ready to share stories about how you've worked well in a team before. Highlighting your ability to support your colleagues will make you stand out.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the role or the team. This shows you're engaged and keen to learn more about how you can contribute to GLL's mission.
We think you need these skills to ace Recreation Assistant in York
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for swimming and customer service shine through. We want to see how excited you are about the role and how you can contribute to our team!
Tailor Your Application: Make sure to tailor your application to highlight your relevant skills and experiences. Mention any previous lifeguarding or customer service roles you've had, and how they relate to what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of why you’d be a great fit for us as a Lifeguard.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and is considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at GLL
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Lifeguard at GLL. Familiarise yourself with the key tasks like supervising the pool, setting up equipment, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Passion
GLL values passion and personality, so be ready to share your love for swimming and customer service. Think of specific examples where you've gone above and beyond for customers or demonstrated your commitment to safety. This will help you stand out as a candidate who truly cares about the job.
✨Prepare for Situational Questions
Expect questions that assess how you handle pressure and work in a team. Prepare scenarios where you've successfully dealt with challenging situations, especially in a recreational or customer service context. This will demonstrate your calmness under pressure and your ability to support your team effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about GLL's values, team dynamics, or opportunities for development. This shows that you're not just interested in the job but also in being part of their community-focused mission. It’s a great way to leave a positive impression!