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- Tasks: Join our team to provide exceptional customer service and maintain a welcoming environment.
- Company: GLL, a unique staff-owned charitable social enterprise.
- Benefits: Competitive pay, flexible hours, health assurance, and discounted leisure memberships.
- Why this job: Make a real impact in your community while building a rewarding career.
- Qualifications: Can-do attitude, customer service focus, and teamwork skills.
- Other info: Opportunities for learning, development, and fun team events await you!
The predicted salary is between 24000 - 36000 £ per year.
GLL is looking for a General Assistant to join the team at WINDRUSH LEISURE CENTRE in WITNEY. If you have the skills and ambition to join us as a General Assistant, there has never been a more exciting time to join us. This is more than a General Assistant job, it’s a career.
General Assistants will be the sort of person who thrives in a busy environment and will be unfazed by the variety of the role. Our general assistants role is varied and could be doing anything from customer service and taking bookings to ensuring the general safety and cleanliness of areas and equipment to ensure our customers get an exceptional experience.
Ideally, you’ll have a First Aid at Work certificate and be calm under pressure, highly responsible and a natural with people from all walks of life. Flexibility, punctuality and reliability are just as important as integrity, a can-do attitude and a real focus on customer service. Passion and personality will stand you in good stead too!
What you’ll do:
- Maintain a good and positive image of the centre to customers and the public by providing a welcoming, helpful and professional operational service.
- Prepare areas and equipment for events/activities as appropriate.
- Carry out routine monitoring and non-specialist/basic maintenance of equipment and fittings as required, bringing to the attention of the Supervisor/Manager any faults or major repairs in line with company procedures.
- Responsible for the efficient and effective control of the day-to-day operations and service of events/activities, ensuring that security, general cleanliness, customer supervision and equipment checks are maintained.
- Ensure that all equipment is used in a manner consistent with safe working practice.
- Ensure that equipment is fit for purpose prior to customers being allowed to make use of.
- Ensure excellent standards of cleanliness at all times.
- Promote the facility in a positive manner to retain existing customers, encourage greater participation, and introduce new users to the stadium.
What you need:
- A can-do attitude
- A real focus on customer service
- Passion and personality
- Knowledge of health and safety
- Be a great team player
As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with!
The basics:
- This is a Full time/part time, permanent/Flexible position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible, working from home is not possible in this role.
- We are an accredited Living Wage employer with industry leading rates of pay.
- We can offer a career, not just a job with extensive Learning & development support available.
- A uniform will be supplied and must be worn.
- GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in.
- As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business.
Additionally, GLL offers employees a range of employment benefits:
- Access to a pension scheme.
- Health Assurance and access to Counselling services.
- Access to the tax efficient Ride to Work bicycle purchase scheme.
- Free annual eye tests.
- Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras!
- GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you, access to team building and fun events such as Treks, Concerts outings etc, and access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet.
General Assistant in Witney employer: GLL
Contact Detail:
GLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant in Witney
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on GLL and the Windrush Leisure Centre. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Think about the types of questions you might be asked during the interview, especially around customer service scenarios. Role-play with a friend or family member to build your confidence and refine your answers.
✨Tip Number 3
Show off your personality! GLL is looking for someone with passion and a can-do attitude. Don’t be afraid to let your personality shine through during the interview – it’s all about making a connection and showing them you’re the right fit for the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates directly from GLL, so you won’t miss out on any opportunities.
We think you need these skills to ace General Assistant in Witney
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and any relevant experiences that highlight your can-do attitude.
Tailor Your Application: Make sure to tailor your application to the General Assistant role. Highlight your skills in customer service, teamwork, and any experience with health and safety. This shows us that you understand what we’re looking for and how you fit into our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role. Use bullet points if it helps to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so give it a go!
How to prepare for a job interview at GLL
✨Know the Role Inside Out
Before your interview, make sure you understand what being a General Assistant at WINDRUSH LEISURE CENTRE entails. Familiarise yourself with the key responsibilities like customer service, equipment maintenance, and ensuring cleanliness. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role involves interacting with customers from all walks of life, be prepared to demonstrate your people skills. Think of examples where you've provided excellent customer service or handled difficult situations calmly. This will highlight your ability to thrive in a busy environment and your natural rapport with others.
✨Highlight Your Flexibility and Reliability
GLL values flexibility, punctuality, and reliability. Be ready to discuss how you've managed your time effectively in previous roles and how you can adapt to changing circumstances. Sharing specific instances where you've gone above and beyond will show that you embody these qualities.
✨Bring Your Passion and Personality
Let your passion for the role shine through during the interview. Share why you want to work as a General Assistant and how you can contribute to creating a positive atmosphere at the leisure centre. A genuine enthusiasm for the job can set you apart from other candidates.
