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- Tasks: Provide top-notch customer service and assist with transactions at our leisure centre.
- Company: Join GLL, a Living Wage employer dedicated to community well-being.
- Benefits: Flexible hours, extensive training, pension scheme, and exclusive discounts.
- Other info: Casual position with opportunities for personal growth and development.
- Why this job: Make a positive impact in your community while gaining valuable experience.
- Qualifications: Strong communication skills and cash handling experience preferred.
The predicted salary is between 20000 - 25000 £ per year.
GLL is seeking a Concierge to join their team at the Chingford Leisure Centre in Walthamstow, England. This casual position offers flexible hours and requires a strong focus on customer service, effective communication skills, and experience in cash handling.
Responsibilities include:
- Answering customer inquiries
- Handling transactions
- Supporting team activities
Benefits include:
- Accreditation as a Living Wage employer
- Extensive training support
- Pension scheme
- A range of discounts
Join us to make a difference in our community.
Member Services Concierge – Leisure Centre in Walthamstow employer: GLL
Contact Detail:
GLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Member Services Concierge – Leisure Centre in Walthamstow
✨Tip Number 1
Get to know the company culture! Before your interview, check out GLL's values and mission. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of examples from your past experiences where you’ve gone above and beyond for someone. We want to hear those stories!
✨Tip Number 3
Be ready to chat about cash handling! Brush up on your experience with transactions and how you ensure accuracy. It’s a key part of the job, so we want to see you shine in this area.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get your application noticed. Plus, it shows you’re serious about joining the GLL family and making a difference in the community.
We think you need these skills to ace Member Services Concierge – Leisure Centre in Walthamstow
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your communication skills and ability to handle inquiries.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the Member Services Concierge role.
Tailor Your Application: Take a moment to tailor your application to the job description. Mention your experience with cash handling and any relevant team activities you've been involved in. This shows us that you’ve done your homework and are genuinely interested in the position.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you can easily track your application status. Plus, it’s super easy to do!
How to prepare for a job interview at GLL
✨Know Your Customer Service Basics
Since this role is all about customer service, brush up on your customer interaction skills. Think of examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of excellent service.
✨Practice Effective Communication
Effective communication is key in this position. Before the interview, practice answering common questions clearly and concisely. You might even want to role-play with a friend to get comfortable with articulating your thoughts.
✨Familiarise Yourself with Cash Handling
As cash handling is part of the job, make sure you can discuss your experience confidently. If you've worked with cash before, prepare to share specific instances where you managed transactions accurately and efficiently.
✨Show Your Team Spirit
This role involves supporting team activities, so be ready to talk about how you work well in a team. Share examples of how you've collaborated with others in previous jobs or projects, highlighting your ability to contribute positively to a group dynamic.