At a Glance
- Tasks: Supervise trampoline park operations and ensure a fun, safe experience for all customers.
- Company: Join GLL, the UK's largest leisure operator and a values-driven social enterprise.
- Benefits: Enjoy competitive pay, career development, gym discounts, and exclusive perks.
- Other info: Flexible hours and opportunities for growth in a supportive team.
- Why this job: Be part of an exciting environment where you can inspire others to be active.
- Qualifications: Customer service skills and a passion for extreme sports are essential.
The predicted salary is between 20000 - 25000 £ per year.
GLL is looking for Trampoline Park Supervisors to work at Sutton Sports Village. If you are enthusiastic, ambitious and want to make a difference this job role could be for you. Sutton Sports Village offers a trampoline park which includes trampoline beds, a jump tower, slide, a strike arena and inflatable, as well as a soft play so we’re looking for Supervisors with a passion for these activities to work in this truly exciting environment.
Working closely with the Duty Managers, you’ll ensure that the park runs smoothly on a day-to-day basis by overseeing the operational processes such as reception, stock control, health and safety of our customers. Ensuring that the parks have the correct ratios, also ensuring our birthday parties have the best experience possible and supervising up to 20 staff per shift. You will need to be able to relate to our customers and your energy and enthusiasm will ensure they have the most enjoyable time possible as well as staying safe.
You'll be working with a team of like-minded people and encouraged to develop your ideas to help more people become active in non-traditional sports. You'll be motivated and ambitious - always looking for the next challenge. You'll ideally have some customer-facing and supervisory experience, but being an excellent communicator and driven in your work will also stand you in good stead. You will need good IT skills and adhere to stringent health and safety requirements. As well as demonstrating your knowledge of extreme sports, you'll show a commitment to learn and develop within the team and in return, we'll help you to develop your career with us.
What you’ll do:
- Cleaning and maintain the extreme sport facilities
- Supervising and supporting customers
- Supervising and supporting staff
- Talking to parties and making sure they run smoothly
As a leader within the leisure industry, we can also offer scope to progress your career, and job variety like nowhere else.
What you need:
- Customer service skills
- First aid at work (ideally but not necessary)
- Time management
- Organised
- Able to work in a team
- Problem solving
As a charitable social enterprise owned by its staff GLL has a great range of benefits for its employees:
- A Values driven organisation
- Learning & development to support career development
- Good Pension schemes
- Discounted gym membership for you and your partner
- A flexible and fair rota
- Industry leading rates of pay
- Opportunity to join the GLL Society and have a say in how we are run plus associated social events
- Exclusive discounts on our villas in Portugal
- Exclusive discounts on our Ski chalets in Bulgaria
- Health assurance
- Career pathways and professional development are just the start
- To ensure you stay at the top of your game, we provide training with practical and theory elements too
- Discounts across thousands of retailers (GLL Extras)
- 25% off Red Letter Days
- 25% off Buy A Gift
- 20% off GLL spa experience treatments and associated products
- Ride to work scheme
- Free eye tests and discounted glasses
About GLL: As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children’s centres. Our people are from the communities we serve and help us make real changes in their local area.
To make sure we’re having a positive impact on our people, we also offer some flexible and part-time work options so you can make sure your new job works for you. So, whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL.
Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Silver Award employer. As a charitable social enterprise, we are different. Our purpose is to improve the physical, mental and social wellbeing of local communities. We are looking for people with purpose who are aligned to our values:
- BETTER SERVICE: Better choice for all
- BETTER COMMUNITIES: Making a difference
- BETTER BUSINESS: Business that benefits the community
- BETTER PEOPLE: More than a job
We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.
Extreme Supervisor in Sutton employer: GLL
GLL is an exceptional employer, offering a vibrant work culture at Sutton Sports Village where passion for extreme sports meets community engagement. With a commitment to employee development, competitive pay, and a range of benefits including discounted gym memberships and exclusive discounts on leisure activities, GLL fosters an environment where staff can thrive both personally and professionally. As a charitable social enterprise, we prioritise the wellbeing of our employees and the communities we serve, making this an ideal workplace for those looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Extreme Supervisor in Sutton
✨Tip Number 1
Get to know the company culture! Before your interview, check out GLL's values and mission. This will help you connect with the interviewers and show that you're genuinely interested in making a difference in the community.
✨Tip Number 2
Show off your passion for extreme sports! Whether it's through personal experiences or knowledge about the activities at Sutton Sports Village, let your enthusiasm shine. This is key to landing the role of Extreme Supervisor.
✨Tip Number 3
Practice your communication skills! As a supervisor, you'll need to relate to customers and staff alike. Role-play common scenarios with friends or family to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to highlight your problem-solving abilities! Think of examples where you've successfully handled challenges in previous roles. This will demonstrate your readiness to tackle the dynamic environment at the trampoline park.
We think you need these skills to ace Extreme Supervisor in Sutton
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for extreme sports and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference in our customers' experiences.
Tailor Your CV:Make sure your CV highlights any relevant experience, especially in supervisory roles or customer-facing positions. We love seeing how your skills align with what we do at Sutton Sports Village, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your ideas effectively without unnecessary fluff. This will help us understand your qualifications quickly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role and our values there!
How to prepare for a job interview at GLL
✨Know Your Stuff
Familiarise yourself with the trampoline park's facilities and activities. Be ready to discuss your passion for extreme sports and how you can enhance the customer experience. Showing genuine enthusiasm will set you apart!
✨Showcase Your Leadership Skills
Prepare examples of your previous supervisory experience. Think about times when you successfully managed a team or resolved conflicts. Highlighting your ability to lead and motivate others will resonate well with the interviewers.
✨Customer Service is Key
Be ready to talk about your customer service skills. Share specific instances where you went above and beyond to ensure a great experience for customers. This role is all about making sure everyone has fun while staying safe!
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you had to solve problems on the spot, especially in a fast-paced environment. Discuss how you prioritised tasks and maintained safety standards. This will show that you're organised and can handle the pressures of the job.
