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- Tasks: Deliver a first-class visitor experience and assist with exhibitions and events.
- Company: Join a vibrant cultural hub committed to diversity and inclusion.
- Benefits: Enjoy competitive pay, career development, and discounts on gym memberships and more.
- Why this job: Be part of an exciting team that engages with the community through art.
- Qualifications: Customer service skills and a passion for creative arts are essential.
- Other info: Flexible part-time hours with opportunities for growth and training.
The predicted salary is between 18396 - 18396 £ per year.
Contract: Permanent part time, 28 hours per week (Thu, Fri, Sat & Mon)
Salary: £18,396.05 per annum (full time equivalent £25,623.07)
We are looking for a friendly, passionate, and enthusiastic team player to join our Visitor Experience Assistant team. As Visitor Experience Assistant for the Exhibitions team you will deliver a vital role providing a first-class visitor experience to the Hub, whilst also assisting with the delivery of the Hub’s nationally renowned exhibitions and events programme.
Candidates for the post will be creative and dynamic with excellent attention to detail. You will have brilliant administrative and organisational skills, be confident in communicating with a range of audiences, and enjoy working collaboratively in a busy environment.
The Hub strives for a diverse workforce with the very best employees. We are committed to creating an inclusive environment for everyone. We particularly welcome and encourage applications from people with diverse backgrounds and life experiences, inclusive of all gender identities, disabilities, ethnic groups and those that practise different faiths and beliefs.
What you’ll do:
- Be the first point of contact for all gallery-related enquiries and provide a high-quality service that enriches the visitor experience at the Hub.
- Maintain a good comprehensive knowledge of the Hub’s programmes and exhibitions and proactively talk and engage with visitors, sharing your knowledge, enthusiasm and passion to up-sell events and artworks.
- Carry out daily gallery tasks including opening and closing procedures and invigilate the Gallery and Activity Hub to ensure the space and environment is safe, well presented and clean; ensuring that all artworks and exhibits are secure and all technical equipment is in good working order.
- Assist the Exhibitions Manager with researching, delivering and curating local, regional and national exhibitions, and support the installation of exhibitions including prepping and painting display furniture and walls; condition checking and documenting all artworks; hanging and installing artworks and interpretation; and setting up invigilation processes.
- Support the administration of our exhibitions programme including liaising with artists, issuing contracts, co-ordinating documentation, arranging the safe delivery and return of artworks; and maintaining an accurate inventory and stock of exhibition equipment, furniture and materials.
- Assist with monitoring and evaluating the Hub’s creative programmes, including logging visitor feedback and using spreadsheets and online platforms to monitor and analyse participation and engagement of visitors and artists.
- Maintain up to date knowledge of fire, safety and evacuation procedures and help to facilitate the evacuation of the Hub in the event of an emergency, as directed by duty management.
- Under the guidance of the Visitor Experience & Operations Manager, resolve daily routine problems and issues that may hinder or damage a visitor’s experience.
- Be present and alert during opening hours to ensure the health and safety and comfort of all visitors, reporting any problems to the Duty Manager.
- Undertake training and CPD as required in order to meet personal and business needs.
What you need:
- Excellent customer service skills
- Experience of working in a public-facing role, preferably in a gallery, museum or cultural venue
- Confidence in engaging with audiences of all ages and backgrounds
- Passion and interest in creative arts
- Aptitude for multi-tasking and prioritising to meet deadlines
- Attention to detail with good organisation and administrative skills
- Knowledge of co-ordinating and administering events and/or exhibitions
- Good knowledge of Microsoft systems in particular Excel.
The Hub is owned and funded by North Kesteven District Council and is a National Portfolio Organisation of Arts Council England. The Centre is operated by Better who is part of GLL; a charitable social enterprise and the UK’s largest public leisure operator.
As a charitable social enterprise owned by its staff GLL has a great range of benefits for its employees:
- A salary of £ . per annum (based on 28 hours per week)
- A part time permanent position
- Industry leading rates of pay
- A Values driven organisation
- Learning & development to support career development
- Good Pension schemes
- Discounted gym membership for you and your partner.
- Discounts in the Hub CafeBar and Shop
- Opportunity to join the GLL Society and have a say in how GLL is run plus associated social events
- Exclusive discounts on GLL villas in Portugal and Ski chalets in Bulgaria
- Health assurance
- Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too.
- Discounts across thousands of retailers (GLL Extras)
- 25% off Red Letter Days
- 25% off Buy A Gift
- 20% off GLL spa experience treatments and associated products.
- Free eye tests and discounted glasses
GLL is an inclusive employer and seeks and welcomes diversity in our teams.
All pay rates are subject to skills, experience, qualifications and location.
To apply:
For more information visit the Hub Website. Please read the Application Pack very carefully. Your application will be assessed on the job demands and person specification. Please send one document including a covering letter (maximum 2 sides of A4) outlining your suitability and motivation for the role and what being Visitor Experience Assistant at the Hub means to you. Please also include an up-to-date CV. You can only upload ONE document to the portal, so please combine both documents together before uploading.
Closing date: 5pm, Tues 17 Feb 2026
Interviews will take place at the Hub week commencing 2 March 2026. Please note: Applications will be reviewed on a rolling basis and the Hub reserves the right to end the selection process before the application deadline. You are encouraged to submit your application early to avoid disappointment.
For an informal conversation regarding the post, please contact Joshua Lockwood.
Visitor Experience Assistant (Exhibitions) in Sleaford employer: GLL
Contact Detail:
GLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Experience Assistant (Exhibitions) in Sleaford
✨Tip Number 1
Get to know the Hub inside out! Familiarise yourself with their exhibitions and events. When you chat with them, show off your knowledge and passion for what they do – it’ll make you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your people skills! As a Visitor Experience Assistant, you'll be the face of the Hub. Engage in conversations with friends or family about art and exhibitions to boost your confidence in communicating with diverse audiences.
✨Tip Number 3
Show your enthusiasm! When you get the chance to meet the team or attend an event, let your passion for the arts shine through. A genuine smile and positive attitude can go a long way in making a memorable impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Hub and being part of their amazing team.
We think you need these skills to ace Visitor Experience Assistant (Exhibitions) in Sleaford
Some tips for your application 🫡
Get to Know Us: Before you start writing, take a moment to really understand what the Hub is all about. Check out our exhibitions and events, and think about how your passion for creative arts aligns with our mission. This will help you tailor your application and show us why you're the perfect fit!
Craft Your Cover Letter: Your cover letter is your chance to shine! Make it personal and engaging. Tell us why you want to be a Visitor Experience Assistant and what it means to you. Remember, we love enthusiasm, so let your personality come through!
Show Off Your Skills: In your CV, highlight your customer service experience and any relevant skills that match the job description. We’re looking for attention to detail and organisational skills, so don’t be shy about showcasing your past roles and achievements!
One Document Wonder: Remember, you can only upload one document when applying. So, combine your cover letter and CV into a single file before you hit submit. Double-check everything for typos and clarity – we want to see your best work!
How to prepare for a job interview at GLL
✨Know Your Stuff
Make sure you have a solid understanding of the Hub’s exhibitions and programmes. Familiarise yourself with current and upcoming events, as well as the artists involved. This will not only help you answer questions but also show your genuine enthusiasm for the role.
✨Show Off Your People Skills
As a Visitor Experience Assistant, you'll be interacting with a diverse range of visitors. Practice engaging with different audiences by role-playing common scenarios. Highlight your customer service experience and be ready to share examples of how you've handled challenging situations in the past.
✨Demonstrate Your Organisational Skills
Be prepared to discuss your administrative and organisational abilities. Bring examples of how you've successfully managed multiple tasks or events in previous roles. You might even want to mention your proficiency with Microsoft Excel, as it’s a key part of the job.
✨Embrace Inclusivity
The Hub values diversity and inclusivity, so be sure to express your commitment to these principles during the interview. Share any experiences you have working in diverse teams or with varied audiences, and how you can contribute to creating an inclusive environment for all visitors.
