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For Companies At a Glance
- Tasks: Support an exciting trampoline park and ensure smooth daily operations.
- Company: GLL, a leading leisure provider with a focus on community and fun.
- Benefits: Competitive pay, health assurance, and discounted leisure memberships.
- Other info: Flexible hours and extensive learning opportunities available.
- Why this job: Join a vibrant team and make a difference in customers' experiences.
- Qualifications: Passion for extreme sports and strong customer service skills.
The predicted salary is between 20000 - 25000 £ per year.
GLL is looking for Junior Products Assistants to work at Barking Sporthouse & Gym. This leisure complex offers a trampoline park and soft play, so we need assistants with a passion for extreme sports to support a truly exciting environment. You will work closely with Supervisors and Managers to ensure the park runs smoothly on a day‑to‑day basis, overseeing reception, stock control, sales and promotions and helping to achieve financial and sales targets.
What you'll do:
- Be the first point of call for customers.
- Clean and maintain the extreme sport facilities.
- Supervise and support customers.
- Play safety videos for customers.
- Speak to parties and ensure their activities run smoothly.
- Follow safeguarding practices.
Key attributes:
- A can‑do attitude.
- Real focus on customer service.
- Passion and personality.
- Knowledge of health and safety.
- Great team player.
- Good IT, literacy, numerical and communication skills.
- Some experience of working in leisure or children’s activities environment.
The basics:
This is a full‑time, part‑time, permanent or flexible position. Hours will be negotiated to fit the needs of the service; flexible working may be possible. Working from home is not possible in this role. We are an accredited Living Wage employer with industry‑leading rates of pay and offer extensive learning & development support.
Benefits:
- Access to a pension scheme.
- Health assurance and access to counselling services.
- Tax‑efficient ride‑to‑work bicycle purchase scheme.
- Free annual eye tests.
- Discounted nationwide inclusive leisure centre membership for you and your partner, including GLL Extras.
Products Assistant employer: GLL
Contact Detail:
GLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Products Assistant
✨Tip Number 1
Get to know the company! Research GLL and their values, especially around customer service and health and safety. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Products Assistant, you'll be the first point of call for customers. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Show off your passion for extreme sports! Whether it's through personal experiences or knowledge about the industry, let your enthusiasm shine during interviews. It’ll make you stand out as someone who truly fits the vibe of the trampoline park.
✨Tip Number 4
Apply through our website! We want to see your application directly, so don’t hesitate to submit it online. This way, we can keep track of your application and get back to you quicker!
We think you need these skills to ace Products Assistant
Some tips for your application 🫡
Show Your Passion: Make sure to highlight your enthusiasm for extreme sports and leisure activities in your application. We love candidates who share our excitement for creating a fun and safe environment!
Customer Service Focus: Since you'll be the first point of call for customers, emphasise your customer service skills. Share any relevant experiences that showcase your ability to engage with people and ensure they have a great time.
Tailor Your Application: Take a moment to tailor your CV and cover letter to the role. Mention specific skills or experiences that align with the job description, like your knowledge of health and safety or teamwork abilities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at GLL
✨Know Your Stuff
Familiarise yourself with GLL and the specific role of a Products Assistant. Understand the leisure complex's offerings, especially the trampoline park and soft play areas. This will help you answer questions confidently and show your passion for extreme sports.
✨Customer Service Focus
Since this role is all about customer interaction, think of examples from your past experiences where you provided excellent customer service. Be ready to discuss how you would handle different customer scenarios, ensuring their experience is top-notch.
✨Show Your Team Spirit
Highlight your ability to work well in a team. Prepare to share instances where you collaborated with others to achieve a common goal, especially in a leisure or children's activities environment. This will demonstrate that you're a great fit for the team at GLL.
✨Safety First
Brush up on health and safety practices relevant to leisure facilities. Be prepared to discuss how you would ensure the safety of customers while they enjoy the activities. Showing that you take safety seriously will impress the interviewers.