Senior Recreation Assistant in Norfolk, Thetford
Senior Recreation Assistant

Senior Recreation Assistant in Norfolk, Thetford

Thetford +1 Full-Time 30000 - 40000 £ / year (est.) No home office possible
GLL

At a Glance

  • Tasks: Lead a team of lifeguards and ensure customer safety at Wimbledon Leisure Centre.
  • Company: Join GLL, the UK's largest leisure operator and a charitable social enterprise.
  • Benefits: Enjoy competitive pay, flexible hours, and extensive learning opportunities.
  • Other info: Be part of a values-driven organisation that invests in its people and communities.
  • Why this job: Make a real impact in your community while developing your career in leisure.
  • Qualifications: Passion for customer service and ideally hold a National Pool Lifeguard Qualification.

The predicted salary is between 30000 - 40000 £ per year.

GLL are currently recruiting a Senior Lifeguard to join our team at Wimbledon Leisure Centre & Spa. If you have the skills and ambition to join us as a Senior Lifeguard, there has never been a more exciting time to join us. This is more than a Senior Lifeguard job, it's a career.

As a Senior Lifeguard, you’ll oversee a team of lifeguards, acting as a mentor and role model, and be responsible for some staff training. Senior Lifeguards have real attention to detail as you’ll be ensuring the safety of our customers as well as the cleanliness of the pool environment. Senior Lifeguards are responsible for the maintenance and preparation of areas and equipment as appropriate, so you’ll need to be hard working and have a conscientious attitude. Excellent communication and social skills are necessary as you’ll often be the first point of contact for customers. Health and safety is paramount, therefore attendance at regular pool training sessions is a must.

A Senior Lifeguard's job can’t be underestimated, and neither can the responsibility that comes with this vital lifeguarding role. If you’re calm under pressure, highly responsible, and natural with people from all walks of life, this is your chance to develop your career with the UK’s leading leisure provider.

What you’ll do:

  • Supervise the lifeguard team.
  • You will experience regular pool rotations.
  • Supervising and cleaning the pool area.
  • Setting up equipment.
  • Deliver first-class customer service.
  • Deal with customer queries.
  • When not poolside, you will be a key support to your team on a daily basis from preparing Studios, Gyms, or Sports Halls for various activities to the general cleaning and upkeep of the centre.

As a leader within the leisure industry we can also offer scope to progress your career, and job variety like nowhere else.

What you need:

  • A can-do attitude.
  • A real focus on customer service.
  • Passion and personality.
  • Knowledge of health and safety.
  • Be a great team player.
  • Ideally, you'll have your National Pool Lifeguard Qualification (NPLQ) with up-to-date NPLQ training records. If not, the NPLQ training can be provided subject to passing a swim test.

As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with!

The basics:

  • This is a Full time / part time, permanent / Flexible position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role.
  • We are an accredited Living Wage employer with industry leading rates of pay.
  • We can offer a career, not just a job with extensive Learning & development support available.
  • A uniform will be supplied and must be worn.

GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business.

Additionally GLL offers employees a range of employment benefits:

  • Access to a pension scheme.
  • Health Assurance and access to Counselling services.
  • Access to the tax efficient Ride to Work bicycle purchase scheme.
  • Free annual eye tests.
  • Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner.

This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include:

  • The right to stand for the Society board and to vote for board members to represent you.
  • Access to team building and fun events such as Treks, Concerts outings etc.
  • Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet.

About GLL:

As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres.

Our people are from the communities we serve and help us make real changes in their local area. One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you.

Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community.

We offer two different types of work arrangements:

  • A permanent employment contract - part time and full time.
  • A flexible worker engagement by joining our flexible worker pool.

If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you.

So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL.

Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer.

However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives.

We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.

Locations

Thetford Norfolk

Senior Recreation Assistant in Norfolk, Thetford employer: GLL

GLL is an exceptional employer, offering a fulfilling career as a Senior Lifeguard at the Wimbledon Leisure Centre & Spa. With a strong focus on employee development, competitive pay, and a commitment to community well-being, GLL provides a supportive work culture where you can thrive. As a staff-owned cooperative, you will have a voice in the organisation and access to unique benefits, making it a rewarding place to work.
GLL

Contact Detail:

GLL Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Recreation Assistant in Norfolk, Thetford

✨Tip Number 1

Get to know the company culture! Before your interview, check out GLL's values and mission. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your communication skills! As a Senior Lifeguard, you'll need to be great with people. Try role-playing common customer scenarios with a friend to boost your confidence and prepare for those tricky questions.

✨Tip Number 3

Show off your leadership skills! Think of examples from your past experiences where you've led a team or mentored someone. This will demonstrate your ability to supervise the lifeguard team effectively.

✨Tip Number 4

Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Senior Recreation Assistant in Norfolk, Thetford

Leadership Skills
Team Supervision
Customer Service
Health and Safety Knowledge
National Pool Lifeguard Qualification (NPLQ)
Attention to Detail
Communication Skills
Problem-Solving Skills
Conscientious Attitude
Adaptability
Mentoring Skills
Calm Under Pressure
Cleaning and Maintenance Skills
Interpersonal Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see your passion for customer service and the leisure industry. Share any relevant experiences that highlight your dedication.

Tailor Your Application: Make sure to customise your application to match the job description. Highlight your skills and experiences that align with the responsibilities of a Senior Lifeguard. This shows us you’ve done your homework and are genuinely interested.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at GLL

✨Know Your Stuff

Before the interview, brush up on your knowledge of health and safety regulations, especially those relevant to lifeguarding. Familiarise yourself with GLL's values and mission, as this will show your genuine interest in the organisation.

✨Showcase Your Leadership Skills

As a Senior Lifeguard, you'll be overseeing a team. Prepare examples from your past experiences where you've successfully led a team or mentored others. This will demonstrate your capability to take on the responsibilities of the role.

✨Customer Service is Key

Think of specific instances where you've provided excellent customer service. Be ready to discuss how you handle customer queries and complaints, as this role requires strong communication skills and a focus on customer satisfaction.

✨Stay Calm Under Pressure

Lifeguarding can be intense, so prepare to discuss how you manage stress and stay calm in challenging situations. Share any relevant experiences that highlight your ability to remain composed while ensuring safety.

Senior Recreation Assistant in Norfolk, Thetford
GLL
Location: Thetford

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