At a Glance
- Tasks: Supervise pool activities, provide customer service, and maintain a clean environment.
- Company: Join GLL, the UK's largest leisure operator and a values-driven social enterprise.
- Benefits: Enjoy competitive pay, flexible hours, and extensive learning opportunities.
- Other info: Be part of a supportive team with fun events and career growth opportunities.
- Why this job: Make a real impact in your community while developing your skills as a Lifeguard.
- Qualifications: A can-do attitude, customer service focus, and ideally an NPLQ qualification.
The predicted salary is between 20000 - 25000 € per year.
A variety of soft skills and experience may be required for the following role. Please ensure you check the overview below carefully.
GLL is looking for a Lifeguard to join our fast-paced leisure facility at Newquay Leisure World. If you have the skills and ambition to join us as a Lifeguard, there has never been a more exciting time to join us. This is more than a Lifeguard job, it's a career.
A Lifeguard's job can't be underestimated, and neither can the responsibility that comes with this vital lifeguarding role. If you're calm under pressure, highly responsible, and natural with people from all walks of life, this is your chance to develop as a Lifeguard. As a Lifeguard, your passion for swimming and love of great customer service will shine through when supervising our customers in the pool, as well as supporting the team in keeping our centres clean and tidy.
What you’ll do:
- You will experience regular pool rotations
- Supervising and cleaning the pool area
- Setting up equipment
- Deliver first-class customer service
- Deal with customer queries
- When not poolside you will be a key support to your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the centre.
What you need:
- A can-do attitude
- A real focus on customer service
- Passion and personality
- Knowledge of health and safety
- Be a great team player
- Ideally, you'll have your National Pool Lifeguard Qualification (NPLQ) with up to date NPLQ training records and if not the NPLQ training can be provided subject to passing a swim test.
As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with!
The basics:
- Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role.
- We are an accredited Living Wage employer with industry leading rates of pay.
- We can offer a career, not just a job with extensive Learning & development support available.
- A uniform will be supplied and must be worn.
- GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in.
- As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business.
Additionally, GLL offers employees a range of employment benefits:
- Access to a pension scheme.
- Health Assurance and access to Counselling services.
- Access to the tax efficient Ride to Work bicycle purchase scheme.
- Free annual eye tests.
- Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner.
This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include:
- The right to stand for the Society board and to vote for board members to represent you.
- Access to team building and fun events such as Treks, Concerts outings etc.
- Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet upon joining GLL.
About GLL:
As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres.
Our people are from the communities we serve and help us make real changes in their local area. One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.
To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community.
We offer two different types of work arrangements:
- A permanent employment contract - part time and full time.
- A flexible worker engagement by joining our flexible worker pool.
If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you.
So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL.
Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer.
However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives.
We are an inclusive employer. We seek and welcome diversity in our teams.
All pay rates are subject to skills, experience, qualifications and location.
Recreation Assistant in Newquay employer: GLL
GLL is an exceptional employer, offering a rewarding career as a Lifeguard at Newquay Leisure World, where your passion for swimming and customer service can truly shine. As a staff-owned charitable social enterprise, we prioritise employee well-being with industry-leading pay, extensive learning and development opportunities, and a range of benefits including discounted leisure memberships and access to health assurance services. Join us to make a meaningful impact in your community while enjoying a supportive and inclusive work culture that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Recreation Assistant in Newquay
✨Tip Number 1
Get to know the company culture! Before your interview, check out GLL's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their community-focused approach.
✨Tip Number 2
Practice your customer service skills! As a Lifeguard, you'll be interacting with people from all walks of life. Think of examples from your past experiences where you've provided excellent service or handled tricky situations – this will impress your interviewers.
✨Tip Number 3
Show off your teamwork spirit! GLL values collaboration, so be ready to share stories about how you've worked well in a team. Highlight your ability to support colleagues and contribute to a positive work environment.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the role or the team. This shows your enthusiasm and helps you figure out if GLL is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Recreation Assistant in Newquay
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for swimming and customer service shine through. We want to see how excited you are about the role and how you can contribute to our team!
Tailor Your Application:Make sure to customise your application to highlight the skills and experiences that match the job description. We love seeing candidates who take the time to connect their background with what we’re looking for.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff. This helps us see your qualifications quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people. Plus, you’ll find all the info you need about the role there too.
How to prepare for a job interview at GLL
✨Know Your Stuff
Before the interview, make sure you understand the role of a Lifeguard inside and out. Familiarise yourself with the responsibilities mentioned in the job description, like supervising the pool and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Soft Skills
As a Recreation Assistant, soft skills are key! Be ready to discuss your ability to stay calm under pressure and how you handle customer queries. Think of specific examples from your past experiences where you've demonstrated these skills, as they’ll be looking for real-life applications.
✨Dress the Part
Even though it’s a leisure facility, first impressions matter! Dress smartly for your interview to show that you take the opportunity seriously. A neat appearance reflects your professionalism and respect for the role you’re applying for.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or what a typical day looks like for a Lifeguard. This shows your enthusiasm for the role and helps you gauge if the workplace is the right fit for you.
