At a Glance
- Tasks: Be the go-to person for customers and ensure a fun, safe experience at our leisure complex.
- Company: Join GLL, a unique charitable social enterprise with a focus on community and career growth.
- Benefits: Flexible hours, competitive pay, and opportunities for career development in a vibrant environment.
- Other info: Part-time role with flexible hours, mainly during school holidays and weekends.
- Why this job: Make a real impact while working in an exciting trampoline park and soft play area.
- Qualifications: Customer service skills, a can-do attitude, and a passion for working with children.
The predicted salary is between 13 - 16 £ per hour.
GLL is looking for Extreme Assistants to work at Newquay Leisure World. If you have the skills and ambition to join us as an Extreme Assistant, there has never been a more exciting time to join us. This leisure complex offers a trampoline park and soft play, so we are looking for Extreme Assistants with a passion for customer service and working with children to work in this truly exciting environment.
Working closely with the Supervisors and Managers, you will ensure that the Park runs smoothly on a day-to-day basis by overseeing the operational processes such as reception, stock control, sales and promotions, as well as achieving financial and sales targets. You will be able to relate to our customers, and your energy and enthusiasm will ensure they have the most enjoyable time possible while staying safe. You will be working with a team of like-minded people and encouraged to develop your ideas to help more people become active. You will be motivated and ambitious - always looking for the next challenge.
You will ideally have some customer-facing experience, but being an excellent communicator and driven in your work will also stand you in good stead. You will need to have good IT skills and be able to adhere to stringent health and safety requirements. As well as demonstrating your knowledge of Safeguarding, you will show a commitment to learn and develop within the team, and in return, we will help you to develop your career with us.
What you will do:
- Be the first point of call for customers.
- Clean and maintain the extreme sport facilities.
- Supervise and support customers.
- Play safety videos for customers.
- Talk to parties and make sure they run smoothly.
- Follow Safeguarding practices.
What you need:
- A can-do attitude.
- A real focus on customer service.
- Passion and personality.
- Knowledge of health and safety.
- Be a great team player.
- Good IT, literacy, numerical, and communication skills.
- Some experience of working in Leisure and/or Children Activities environment.
As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with.
The basics:
- This is a part-time, flexible position.
- Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible.
- Working from home is not possible in this role.
- Main hours are school holidays and weekends.
- We are an accredited Living Wage employer with industry-leading rates of pay.
- We can offer a career, not just a job, with extensive learning opportunities.
Extreme Assistant in Newquay employer: GLL
GLL is an exceptional employer, offering a vibrant work culture at Newquay Leisure World where passion for customer service and working with children thrives. As a charitable social enterprise, we provide extensive career development opportunities, competitive pay as an accredited Living Wage employer, and a supportive team environment that encourages innovation and personal growth. Join us to make a meaningful impact while enjoying the excitement of a leisure complex that promotes active lifestyles.
StudySmarter Expert Advice🤫
We think this is how you could land Extreme Assistant in Newquay
✨Tip Number 1
Get to know the company culture! Before your interview, check out GLL's social media and website. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making customers feel welcome, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your passion for working with children! If you've got any experience in leisure or activities for kids, make sure to highlight it. Share what you love about engaging with young people and how you can contribute to a fun and safe environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show that you’re keen on joining the team.
We think you need these skills to ace Extreme Assistant in Newquay
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service and working with children shine through. We want to see that you’re genuinely excited about the role and the environment at Newquay Leisure World!
Tailor Your CV:Make sure to customise your CV to highlight any relevant experience in leisure or child activities. We love seeing how your skills align with what we’re looking for, so don’t hold back on showcasing your strengths!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. This helps us get a quick understanding of what you bring to the table.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at GLL
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles, especially in leisure or child-focused environments.
✨Demonstrate Your Team Spirit
GLL values teamwork, so be ready to discuss how you work well with others. Think of a time when you collaborated with colleagues to achieve a common goal, and highlight your ability to support and motivate your team.
✨Know Your Health and Safety Basics
Familiarise yourself with health and safety practices relevant to leisure activities. Be prepared to discuss how you would ensure a safe environment for customers, especially when working with children.
✨Be Ready to Share Ideas
GLL encourages innovation, so come prepared with ideas on how to enhance customer experience or improve operations. This shows your motivation and ambition, which are key traits they’re looking for in an Extreme Assistant.
