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- Tasks: Supervise lifeguards, ensure pool safety, and deliver top-notch customer service.
- Company: Join GLL, the UK's leading leisure provider with a values-driven culture.
- Benefits: Enjoy competitive pay, pension schemes, and discounts on gym memberships and activities.
- Why this job: Make a real impact while developing your career in a fun, dynamic environment.
- Qualifications: Must have a can-do attitude, customer service focus, and ideally an NPLQ qualification.
- Other info: Access to training, career pathways, and exclusive discounts on travel and experiences.
The predicted salary is between 24000 - 36000 £ per year.
GLL are currently recruiting a senior lifeguard to join our team at Crystal Palace National Sports Centre. As a senior lifeguard, you’ll oversee a team of lifeguards who you’ll act as a mentor and role model to be responsible for some staff training. Senior Lifeguards have real attention to detail as you’ll be ensuring the safety of our customers as well as the cleanliness of the pool environment.
Senior lifeguards are responsible for maintenance and preparation of areas and equipment as appropriate, so you’ll need to be hard working and have a conscientious attitude. Excellent communication and social skills are necessary as you’ll often be the first point of contact for customers. Health and safety is paramount; therefore, attendance at regular pool training sessions is a must.
A Senior Lifeguard's job can’t be underestimated, and neither can the responsibility that comes with this vital lifeguarding role. If you’re calm under pressure, highly responsible, and natural with people from all walks of life, this is your chance to develop your career with the UK’s leading leisure provider.
What you need:
- A can-do attitude
- A real focus on customer service
- Passion and personality
- Knowledge of health and safety
- Be a great team player
- Ideally, you’ll have your National Pool Lifeguard Qualification (NPLQ) with up-to-date NPLQ training records; if not, the NPLQ training can be provided subject to passing a swim test
What you’ll do:
- Supervise the lifeguard team
- You will experience regular pool rotations
- Supervising and cleaning the pool area
- Setting up equipment
- Deliver first-class customer service
- Deal with customer queries
- When not poolside, you will be a key support to your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the centre
As a charitable social enterprise owned by its staff, GLL has a great range of benefits for its employees:
- A Values driven organisation
- Learning & development to support career development
- Good Pension schemes
- Discounted gym membership for you and your partner
- A full-time permanent position
- Industry leading rates of pay
- Opportunity to join the GLL Society and have a say in how we are run plus associated social events
- Exclusive discounts on our villas in Portugal
- Exclusive discounts on our Ski chalets in Bulgaria
- Health assurance
- Career pathways, professional development are just the start
- To ensure you stay at the top of your game, we provide training with practical and theory elements too
- Discounts across thousands of retailers (GLL Extras)
- 25% off Red Letter Days
- 25% off Buy A Gift
- 20% off GLL spa experience treatments and associated products
- Ride to work scheme
- Free eye tests and discounted glasses
Senior Recreation Assistant in London employer: GLL
Contact Detail:
GLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Recreation Assistant in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out GLL's values and mission. This will help you align your answers with what they care about, showing that you're not just a great candidate but also a perfect fit for their team.
✨Tip Number 2
Practice your communication skills! As a Senior Lifeguard, you'll be the first point of contact for customers. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any customer queries like a pro.
✨Tip Number 3
Show off your leadership skills! Think of examples from your past experiences where you've mentored or led a team. Be ready to share these stories during your interview to demonstrate that you can effectively supervise and support your lifeguard team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining GLL and being part of their fantastic team.
We think you need these skills to ace Senior Recreation Assistant in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see your passion for customer service and lifeguarding. Share any relevant experiences that highlight your dedication to keeping people safe and happy.
Tailor Your Application: Make sure to customise your application to match the job description. Use keywords from the listing, like 'team player' and 'attention to detail', to show us you’re a perfect fit for the Senior Recreation Assistant role.
Highlight Your Qualifications: If you have your National Pool Lifeguard Qualification (NPLQ), make it stand out! If not, mention your willingness to complete the training. We appreciate candidates who are proactive about their qualifications and eager to learn.
Keep It Professional Yet Friendly: While we love a friendly tone, remember to keep your application professional. Use clear language and check for any typos or errors. A polished application shows us you care about the details, just like we do at StudySmarter!
How to prepare for a job interview at GLL
✨Know Your Stuff
Before the interview, brush up on your knowledge of health and safety regulations relevant to lifeguarding. Familiarise yourself with the National Pool Lifeguard Qualification (NPLQ) standards and be ready to discuss how you’ve applied these in past roles.
✨Show Off Your People Skills
As a Senior Recreation Assistant, you'll be the first point of contact for customers. Prepare examples of how you've provided excellent customer service in previous jobs. Think about times when you’ve dealt with difficult situations calmly and effectively.
✨Demonstrate Team Leadership
Be ready to talk about your experience supervising or mentoring others. Highlight specific instances where you’ve trained staff or led a team, showcasing your ability to motivate and support your colleagues.
✨Stay Calm Under Pressure
In this role, you’ll need to handle emergencies and maintain a safe environment. Prepare to discuss scenarios where you’ve had to stay calm under pressure, and how you ensured safety while managing a busy pool area.
