At a Glance
- Tasks: Manage reception, support families, and handle administrative duties in a vibrant community centre.
- Company: Join GLL, the UK's largest leisure operator and a values-driven social enterprise.
- Benefits: Enjoy competitive pay, career development, gym discounts, and exclusive perks.
- Other info: Flexible hours available to fit your lifestyle and ambitions.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: 3 years admin experience, a positive attitude, and strong teamwork skills.
The predicted salary is between 16754 - 16754 ÂŁ per year.
GLL (Better) is seeking a dedicated Admin Support Officer to join the team at Vista Field Childrenâs Centre. This is an exciting opportunity to play a key role in supporting the services we provide to local children and families within a busy, welcoming community setting. This role is more than administration as reception duties play a huge role in your daily work life. You will work alongside a committed staff team and professional health partners, helping to deliver high-quality services for families with children under five in a supportive, interactive learning environment.
Location: Vista Field Childrenâs Centre, SE9 5SD
Hours: 21 hours per week (Monday to Wednesday, 9.00amâ5.00pm)
Some of what youâll do:
- Manage the reception service and reception area, providing a professional, friendly and welcoming front-of-house service to all visitors.
- Accurately record and maintain family data, ensuring registrations are completed correctly on the family database.
- Carry out a wide range of administrative duties to ensure the service operates efficiently, accurately and professionally in a busy environment.
- Record income, including cash and card payments, in line with procedures.
- Maintain health and safety within the reception area, ensuring spaces are tidy, resources are well stocked, meetings/rooms are set up appropriately, and display boards are up to date.
- Act as Fire Marshal and support general health and safety responsibilities.
What youâll need:
- A minimum of three yearsâ experience in an administrative and reception role within a demanding environment.
- A positive, proactive âcan-doâ attitude with a helpful and flexible approach.
- Be professional, customer friendly, patient and invested in our service.
- The ability to adapt to the needs of the service and work effectively as part of a team.
- High levels of honesty, reliability and professionalism.
- A strong team player who contributes ideas and leads by example.
- Willing to undertake an Enhanced DBS check.
If you are organised, approachable and passionate about supporting families and community services, we would love to hear from you.
This advert may close early if numbers of applications exceed expectations. Previous applicants need not apply.
Benefits:
- A salary of ÂŁ31,113.73pa based on 39hr week (pro rata for 21hrs pw is ÂŁ16,754pa).
- A values driven organisation.
- Learning & development to support career development.
- Good pension schemes.
- Discounted gym membership for you and your partner.
- The opportunity to join the GLL Society and have a say on how we run plus associated events.
- Exclusive discounts on our villas in Portugal & Exclusive discounts on our Ski chalets in Bulgaria.
- Career Pathways, professional development is just the start.
- Discounts across thousands of retailers (GLL Extras).
- 25% off Red Letter Days.
- 25% off Buy a Gift.
- 20% off GLL spa experience treatments and associated products.
- Ride to work scheme.
- Free eye tests and discounted glasses.
As the UKâs largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and childrenâs centres. Our people are from the communities we serve and help us make real changes in their local area.
One of our core values is âMore than a Jobâ, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure weâre having a positive impact on our people, we also offer some flexible and part-time work options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community.
Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However, if you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to peopleâs lives.
You will be required to give us permission to carry out an enhanced Disclosure & Barring Service check and take up references from recent employers. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location.
Admin Support Officer in London employer: GLL
Contact Detail:
GLL Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Admin Support Officer in London
â¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on GLL and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
â¨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the Admin Support Officer role and be ready to share specific examples.
â¨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and set the right tone for your interview.
â¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Admin Support Officer in London
Some tips for your application đŤĄ
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so donât be afraid to express your passion for supporting families and communities. A friendly tone can make a big difference!
Tailor Your Experience: Make sure to highlight your relevant experience in administration and reception roles. Weâre looking for someone who can manage a busy environment, so give us examples of how you've done this in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to convey your skills and experiences effectively!
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, itâs super easy to do!
How to prepare for a job interview at GLL
â¨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Admin Support Officer role. Familiarise yourself with the key responsibilities, such as managing reception duties and maintaining family data. This will help you demonstrate your knowledge and enthusiasm for the position.
â¨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with families and visitors, be prepared to discuss your customer service experience. Think of specific examples where you've provided excellent service or resolved issues effectively. This will highlight your proactive and friendly approach.
â¨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle busy environments. Practice responses to questions like how you would manage multiple tasks at once or deal with a difficult visitor. This will show your adaptability and professionalism.
â¨Ask Thoughtful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or the services offered at Vista Field Childrenâs Centre. This shows your genuine interest in the role and helps you determine if it's the right fit for you.