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- Tasks: Join our team to ensure smooth library operations and provide excellent customer service.
- Company: GLL, the UK's largest leisure provider, dedicated to community engagement.
- Benefits: Competitive salary, pension schemes, discounted memberships, and career development opportunities.
- Why this job: Make a difference in your community while gaining valuable experience in a vibrant environment.
- Qualifications: Experience in customer service or libraries, strong communication skills, and a passion for helping others.
- Other info: Part-time role with ongoing training and social events to enhance your career journey.
The predicted salary is between 12999 - 12999 £ per year.
GLL is looking for a part time Library Assistant to join the team at West Wickham Library (18 hours a week). If you have the skills and ambition to work as a Library Assistant there’s never been a more exciting time to join us. This is more than a Library Assistant job, it’s a career. West Wickham Library is very busy, giving access to a wide variety of collections and resources including books, periodicals, CD and DVD loans and public computers/internet access.
This is an exciting time to join our team as we improve and promote the library's services to the local community, whether it’s our valued existing users or widening the offering to a new group of customers.
What you will do:
- Work as part of the team to ensure the smooth operation of the library
- Provide warm welcome and genuine service to all customers, providing guidance and support on how to get the optimum results from their visit
- Fully participate in and engage in any training provided
- Support library activities
- Assist customers with IT
What you need:
- Experience working within the libraries or a customer facing role
- Evidence of making a difference to customers
- Good numeracy, literacy and communication skills
- A real focus on customer service
- Passion and personality
- Be a great team player
In return, we offer a range of benefits that you’d expect from the UK’s largest leisure provider:
- A salary of £25,998 per annum (36 hours a week pro rata)
- This role is part time 18 hours a week (£12,999 per annum)
- Pension schemes
- Ride to work scheme
- Discounted membership at our leisure centres
- The opportunity to join the GLL Society and have a say in how we’re run plus associated social events
- Career pathways
- Ongoing training and development to help you to be the best
If you have the expertise and flexible approach needed to be a success in this role, apply now.
Library Assistantnew employer: GLL
Contact Detail:
GLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Assistantnew
✨Tip Number 1
Get to know the library! Before your interview, pop into West Wickham Library and familiarise yourself with the layout, services, and any ongoing activities. This shows your genuine interest and helps you connect better with the team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've made a difference for customers. Be ready to share these stories during your interview to highlight your passion for helping others.
✨Tip Number 3
Show off your teamwork spirit! Libraries thrive on collaboration, so be prepared to discuss how you've worked effectively in teams before. Share specific instances where your contributions led to success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about GLL and the exciting opportunities we offer beyond just this role.
We think you need these skills to ace Library Assistantnew
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for libraries and customer service shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference in the community.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer-facing roles or libraries. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Craft a Personal Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Library Assistant role. Be personal, be engaging, and let us know how you can contribute to our team at West Wickham Library.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at GLL
✨Know the Library Inside Out
Before your interview, take some time to familiarise yourself with West Wickham Library's collections and services. Being able to discuss specific resources or recent events at the library will show your genuine interest and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you made a positive impact on customers. Whether it was resolving an issue or providing exceptional service, these anecdotes will highlight your suitability for a customer-facing role.
✨Demonstrate Team Spirit
Since this role requires working as part of a team, think of instances where you've collaborated effectively with others. Be ready to discuss how you contribute to a positive team environment and support your colleagues.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the library’s future plans or community engagement initiatives. This shows that you’re not only interested in the job but also in how you can contribute to the library's mission.