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For Companies At a Glance
- Tasks: Assist customers, support library activities, and ensure smooth operations every Saturday.
- Company: Join GLL, the UK's largest leisure provider, dedicated to enhancing community services.
- Benefits: Enjoy a competitive salary, pension schemes, discounted memberships, and career development opportunities.
- Other info: Flexible working hours with ongoing training to help you thrive in your career.
- Why this job: Be part of a vibrant team making a difference in the community while developing your skills.
- Qualifications: Experience in customer service or libraries, strong communication skills, and a passion for helping others.
Library Assistant, Halesowen and Cradley libraries, 18 hours per week.
2 posts available.
GLL is looking for aLibrary Assistant to work 18 hours per week at Halesowen and Cradley libraries. If you have the skills and ambition to work as aLibrary Assistant there\’s never been a more exciting time to join us. This is more than aLibrary Assistant job, it\’s a career.
Halesowen and Cradley are busy libraries, giving access to a wide variety of collections and resources including books, periodicals, CD and DVD loans and public computers/internet access. This is an exciting time to join our team as we improve and promote the librarys services to the local community, whether its our valued existing users or widening the offering to a new group of customers.
What you will do
Work as part of the team to ensure the smooth operation of the library
Provide warm welcome and genuine service to all customers, providing guidance and support on how to get the optimum results from their visit
Fully participate in and engage in the any training provided.
Support library activities
Assist customers with IT
What you need:
Experience working within the libraries or a customer facing role
Evidence of making a differ…
Library Assistant employer: GLL
Contact Detail:
GLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Assistant
✨Tip Number 1
Familiarise yourself with the services and resources offered at Halesowen library. Understanding what the library provides will help you engage with customers effectively and demonstrate your enthusiasm for the role during any discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've positively impacted customers in previous roles. This will highlight your ability to provide a warm welcome and genuine service, which is crucial for this position.
✨Tip Number 3
Network with current or former library staff if possible. They can provide insights into the work culture and expectations, which can be invaluable when you're trying to stand out as a candidate.
✨Tip Number 4
Be prepared to discuss your passion for libraries and community engagement during any interviews. Showing that you care about making a difference in the local community will resonate well with the hiring team.
We think you need these skills to ace Library Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Library Assistant position. Highlight your relevant experience in libraries or customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job. Emphasise your communication skills, customer service focus, and any previous library experience to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for working in a library and your commitment to providing excellent customer service. Mention specific examples of how you've positively impacted customers in previous roles.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at GLL
✨Show Your Passion for Libraries
Make sure to express your enthusiasm for libraries and the role of a Library Assistant. Share any personal experiences or stories that highlight your love for books and community engagement.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations or went above and beyond to assist customers, as this is crucial for the role.
✨Familiarise Yourself with Library Services
Research Halesowen library and its services before the interview. Being knowledgeable about their collections, resources, and community activities will show your commitment and readiness to contribute.
✨Emphasise Teamwork
Since the role involves working as part of a team, be ready to discuss your experiences in collaborative environments. Share how you’ve successfully worked with others to achieve common goals in previous roles.