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- Tasks: Join our team to ensure smooth library operations and provide excellent customer service.
- Company: GLL, the UK's largest leisure provider, committed to community engagement.
- Benefits: Competitive salary, pension schemes, discounted leisure centre membership, and career development.
- Why this job: Make a difference in your community while gaining valuable experience in a vibrant environment.
- Qualifications: Experience in customer service or libraries, strong communication skills, and a passion for helping others.
- Other info: Flexible hours with ongoing training and exciting career pathways.
The predicted salary is between 12 - 16 £ per hour.
GLL is looking for a Library Assistant to work 5.5 hours per week on Saturdays at Kingswinford library (1 week in 4 at Wordsley library). If you have the skills and ambition to work as a Library Assistant there’s never been a more exciting time to join us. This is more than a Library Assistant job, it’s a career.
Kingswinford is a busy library, giving access to a wide variety of collections and resources including books, periodicals, CD and DVD loans and public computers/internet access. This is an exciting time to join our team as we improve and promote the library’s services to the local community, whether it’s our valued existing users or widening the offering to a new group of customers.
What you will do:
- Work as part of the team to ensure the smooth operation of the library
- Provide warm welcome and genuine service to all customers, providing guidance and support on how to get the optimum results from their visit
- Fully participate in and engage in any training provided
- Support library activities
- Assist customers with IT
What you need:
- Experience working within the libraries or a customer facing role
- Evidence of making a difference to customers
- Good numeracy, literacy and communication skills
- A real focus on customer service
- Passion and personality
- Be a great team player
In return, we offer a range of benefits that you’d expect from the UK’s largest leisure provider:
- A salary of £23,652 per annum (36 hours pw pro rata)
- Pension schemes
- Ride to work scheme
- Discounted membership at our leisure centres
- The opportunity to join the GLL Society and have a say in how we’re run plus associated social events
- Career pathways
- Ongoing training and development to help you to be the best
If you have the expertise and flexible approach needed to be a success in this role, apply now at www.
Saturday Library Assistant in Kingswinford employer: GLL
Contact Detail:
GLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Saturday Library Assistant in Kingswinford
✨Tip Number 1
Get to know the library! Before your interview, pop into Kingswinford library and chat with the staff. This shows your genuine interest and helps you understand the vibe of the place.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've made a difference for customers in previous roles. Be ready to share these stories during your interview to showcase your passion and personality.
✨Tip Number 3
Show off your teamwork skills! Libraries thrive on collaboration, so be prepared to discuss how you've worked well in teams before. We want to see that you're a great team player who can contribute positively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy, which is a bonus when assisting customers with IT.
We think you need these skills to ace Saturday Library Assistant in Kingswinford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for libraries and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference in the community.
Tailor Your Experience: Make sure to highlight any relevant experience you have in libraries or customer-facing roles. We love seeing how your past experiences can contribute to our team, so don’t hold back on showcasing your skills!
Be Personable: Use a friendly and approachable tone in your application. We’re all about warm welcomes and genuine service, so let your personality come through in your writing. It’s all about connecting with us!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people. Plus, it shows you’re serious about joining our team at Kingswinford library.
How to prepare for a job interview at GLL
✨Know the Library Inside Out
Before your interview, take some time to familiarise yourself with Kingswinford library and its services. Understand the collections available, the types of resources offered, and any recent initiatives. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've made a positive impact on customers. Whether it’s resolving an issue or providing exceptional service, having specific anecdotes ready will demonstrate your commitment to customer satisfaction, which is key for this role.
✨Engage with the Team Spirit
Since teamwork is essential in this position, think about how you can contribute to a collaborative environment. Be ready to discuss how you’ve worked well in teams before and how you can support your colleagues at the library. Highlighting your team player attitude will resonate well with the interviewers.
✨Prepare for IT Assistance Questions
As part of your role, you'll assist customers with IT. Brush up on common library technologies and be prepared to explain how you would help someone struggling with a computer or accessing online resources. Showing confidence in your IT skills will reassure them that you can handle this aspect of the job.
