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- Tasks: Lead a dynamic fitness centre, ensuring customer satisfaction and smooth operations.
- Company: Join GLL, a leading leisure provider with state-of-the-art facilities.
- Benefits: Enjoy industry-leading pay, discounts, pension scheme, and career development opportunities.
- Why this job: Be part of a vibrant team, making a positive impact on health and fitness.
- Qualifications: Level 2 Fitness Instructor qualification required; experience in boutique fitness is a plus.
- Other info: This role offers unique career progression in the leisure industry.
The predicted salary is between 30000 - 42000 £ per year.
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GLL is looking for a Fitness Manager based at Better Gym Walsall Wood. Better Gym Walsall Wood is located in Walsall and currently has an opening for an experienced fitness manager. Offering state-of-the-art equipment, a health suite, studio, and steam/sauna facilities.
If you have the passion, talent, and ambition to be a Fitness Manager, there’s never been a more exciting time to progress with GLL. This is more than a management role – it’s a career. Supporting the smooth running of a busy fitness centre, you’ll ensure the health, safety, and enjoyment of customers and colleagues alike.
Highly organized and a quick learner who is obsessed with delivering an exceptional customer experience. Previous experience in the boutique fitness market is highly desirable, and strong written and verbal communication skills are vital for building relationships with customers, colleagues, and contractors.
You should have a minimum of a Level 2 Fitness Instructor qualification – or be willing to work towards this within your first 2 months – as you will be required to teach classes offered at the centre.
Fitness managers are quick thinkers, calm under pressure, responsible, and naturally good with people from all walks of life; this is your chance to progress as a fitness manager.
What you’ll do:
- Maintain a positive image of the centre to customers and the public by providing a welcoming, helpful, and professional service.
- Assist customers with the use of facilities and activities, encouraging maximum use of the centre.
- Prepare areas and equipment for sessions as appropriate.
- Ensure the efficient and effective control of daily operations and services, maintaining security, cleanliness, customer supervision, and equipment checks.
- Maintain good housekeeping systems and assist management in energy conservation and resource maximization.
- Supervise all staff on shift, effectively allocating work and performing duties as required.
- Ensure all team members are effectively supervised and that people management procedures (recruitment, absence reporting, qualifications, appraisals, discipline) are properly operated.
As a leader within the leisure industry, we offer scope to progress your career and variety in your job like nowhere else.
In return, you will get:
- A full-time permanent position
- Industry-leading pay rates
- Discounts across thousands of retailers (GLL Extras)
- A comprehensive pension scheme
- Discounts on Red Letter Days and Buy A Gift
- Discounted spa treatments and products
- Ride to work scheme
- Free eye tests and discounted glasses
- Opportunities to join the GLL Society and participate in social events
- Exclusive discounts on villas in Portugal and ski chalets in Bulgaria
- Health assurance
- Career development and training opportunities to keep you at the top of your game
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Health & Fitness Manager employer: GLL
Contact Detail:
GLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health & Fitness Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the fitness industry, especially in boutique fitness. This knowledge will not only help you stand out during interviews but also demonstrate your passion and commitment to the role.
✨Tip Number 2
Network with current or former employees of GLL or similar organisations. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your discussions.
✨Tip Number 3
Prepare to showcase your leadership skills by thinking of specific examples from your past experiences where you successfully managed a team or improved customer satisfaction. This will help you illustrate your capability as a Fitness Manager.
✨Tip Number 4
Visit Better Gym Walsall Wood if possible, and observe the environment and operations. This hands-on experience will give you a better understanding of the centre's dynamics and allow you to ask informed questions during your interview.
We think you need these skills to ace Health & Fitness Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fitness management and customer service. Emphasise any previous roles in the boutique fitness market and include specific achievements that demonstrate your ability to deliver exceptional customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fitness and management. Explain why you want to work at GLL and how your skills align with their values. Mention your Level 2 Fitness Instructor qualification or your commitment to obtaining it within two months.
Highlight Communication Skills: In both your CV and cover letter, emphasise your strong written and verbal communication skills. Provide examples of how you've built relationships with customers and colleagues in past roles, as this is crucial for the Fitness Manager position.
Showcase Leadership Experience: If you have experience supervising staff or managing teams, make sure to highlight this in your application. Discuss how you've effectively allocated work and managed people, as these are key responsibilities of the role.
How to prepare for a job interview at GLL
✨Show Your Passion for Fitness
Make sure to express your enthusiasm for health and fitness during the interview. Share personal experiences or stories that highlight your commitment to promoting a healthy lifestyle, as this will resonate well with the interviewers.
✨Demonstrate Leadership Skills
As a Fitness Manager, you'll be supervising staff and managing operations. Prepare examples of how you've successfully led teams in the past, showcasing your ability to motivate and manage people effectively.
✨Highlight Customer Service Experience
Since delivering an exceptional customer experience is crucial, be ready to discuss your previous roles where you excelled in customer service. Provide specific instances where you went above and beyond to ensure customer satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of scenarios related to fitness management, such as dealing with difficult customers or managing emergencies, and outline how you would approach these situations.
