At a Glance
- Tasks: Support daily operations, ensure cleanliness, and provide excellent customer service.
- Company: Join GLL, the UK's largest leisure operator and a charitable social enterprise.
- Benefits: Flexible hours, competitive pay, health assurance, and discounted leisure memberships.
- Other info: Opportunities for learning, development, and joining a staff-owned organisation.
- Why this job: Make a real impact in your community while building a rewarding career.
- Qualifications: A can-do attitude, focus on customer service, and teamwork skills.
The predicted salary is between 20000 - 25000 € per year.
GLL is looking for a General Assistant to join the team at The Park Sports Centre. If you have the skills and ambition to join us as a General Assistant, there has never been a more exciting time to join us. This is more than a General Assistant job, it's a career.
General Assistants will be the sort of person who thrives in a busy environment and will be unfazed by the variety of the role. Our general assistants role is varied and could be doing anything from customer service and taking bookings to ensuring the general safety and cleanliness of areas and equipment to ensure our customers get an exceptional experience.
Ideally, you’ll have a First Aid at Work certificate and be calm under pressure, highly responsible and a natural with people from all walks of life. Flexibility, punctuality and reliability are just as important as integrity, a can-do attitude and a real focus on customer service. Passion and personality will stand you in good stead too!
What you’ll do:
- Maintain a good and positive image of the centre to customers and the public by providing a welcoming, helpful and professional operational service.
- Prepare areas and equipment for events/activities as appropriate.
- Carry out routine monitoring and non-specialist/basic maintenance of equipment and fittings as required, bringing to the attention of the Supervisor/Manager any faults or major repairs in line with company procedures.
- Responsible for the efficient and effective control of the day-to-day operations and service of events/activities, ensuring that security, general cleanliness, customer supervision and equipment checks are maintained.
- Ensure that all equipment is used in a manner consistent with safe working practice.
- Ensure that equipment is fit for purpose prior to customers being allowed to make use of.
- Ensure excellent standards of cleanliness at all times.
- Promote the facility in a positive manner to retain existing customers, encourage greater participation, and introduce new users to the stadium.
What you need:
- A can-do attitude
- A real focus on customer service.
- Passion and personality
- Knowledge of health and safety
- Be a great team player
This is a part-time, flexible position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible, but working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn.
GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business.
Additionally, GLL offers employees a range of employment benefits:
- Access to a pension scheme.
- Health Assurance and access to Counselling services.
- Access to the tax-efficient Ride to Work bicycle purchase scheme.
- Free annual eye tests.
- Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner.
GLL Society benefits (if you choose to join the Society after your probation period) include:
- The right to stand for the Society board and to vote for board members to represent you.
- Access to team building and fun events such as Treks, Concerts outings etc.
- Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet.
As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres. Our people are from the communities we serve and help us make real changes in their local area.
We offer two different types of work arrangements:
- A permanent employment contract - part-time and full-time.
- A flexible worker engagement by joining our flexible worker pool.
If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you.
However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives. We are an inclusive employer. We seek and welcome diversity.
Locations
General Assistant in Halesworth, Suffolk employer: GLL
GLL is an exceptional employer that prioritises employee well-being and community impact, making it a fantastic place to work as a General Assistant at The Park Sports Centre. With a strong focus on personal development, flexible working arrangements, and a commitment to the Living Wage, GLL offers extensive benefits including health assurance, discounted leisure memberships, and opportunities for career progression within a supportive and values-driven environment. As a staff-owned cooperative, employees have a stake in the organisation, fostering a sense of belonging and purpose while contributing to the health and wellbeing of their local communities.
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant in Halesworth, Suffolk
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on GLL and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and personality align with the General Assistant role – think customer service and teamwork!
✨Tip Number 3
Dress the part! Make sure you look professional and approachable for your interview. A smart appearance can make a great first impression and shows that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace General Assistant in Halesworth, Suffolk
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and your can-do attitude.
Tailor Your Application:Make sure to tailor your application to the General Assistant role. Highlight any relevant experience you have in customer service or maintaining cleanliness, as these are key aspects of the job we’re looking for.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure your skills and experiences are easy to read and understand. Avoid fluff and get straight to what makes you a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at GLL!
How to prepare for a job interview at GLL
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the General Assistant role. Familiarise yourself with the key responsibilities like customer service, equipment maintenance, and ensuring cleanliness. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since this role involves interacting with a variety of people, be prepared to share examples of how you've successfully worked with customers or team members in the past. Highlight your ability to stay calm under pressure and your focus on providing excellent customer service.
✨Demonstrate Your Can-Do Attitude
GLL values a positive attitude, so during the interview, express your enthusiasm for the role and your willingness to tackle any challenges that come your way. Share instances where you've gone above and beyond to ensure a great experience for others.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how GLL supports its staff. This shows that you're engaged and serious about becoming part of their community-focused mission.
