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- Tasks: Supervise pool activities, ensure safety, and provide excellent customer service.
- Company: Join GLL, the UK's largest leisure operator and a values-driven social enterprise.
- Benefits: Enjoy competitive pay, health assurance, and discounted leisure memberships.
- Other info: Flexible working options available, with opportunities for personal growth.
- Why this job: Make a real impact in your community while developing your career.
- Qualifications: A can-do attitude, passion for swimming, and ideally an NPLQ qualification.
The predicted salary is between 20000 - 25000 £ per year.
GLL is looking for a Lifeguard to work at Dorking Sports Centre. If you have the skills and ambition to join us as a Lifeguard, there has never been a more exciting time to join us. This is more than a Lifeguard job, it's a career. A Lifeguard's job can't be underestimated, and neither can the responsibility that comes with this vital lifeguarding role. If you're calm under pressure, highly responsible, and natural with people from all walks of life, this is your chance to develop as a Lifeguard.
As a Lifeguard, your passion for swimming and love of great customer service will shine through when supervising our customers in the pool, as well as supporting the team in keeping our centres clean and tidy.
What you’ll do:
- You will experience regular pool rotations
- Supervising and cleaning the pool area
- Setting up equipment
- Deliver first-class customer service
- Deal with customer queries
- When not poolside you will be a key support to your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the centre.
What you need:
- A can-do attitude
- A real focus on customer service
- Passion and personality
- Knowledge of health and safety
- Be a great team player
- Ideally, you'll have your National Pool Lifeguard Qualification (NPLQ) with up to date NPLQ training records and if not the NPLQ training can be provided subject to passing a swim test.
As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with!
The basics:
- This is a full time position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role.
- We are an accredited Living Wage employer with industry leading rates of pay.
- We can offer a career, not just a job with extensive Learning & development support available.
- A uniform will be supplied and must be worn.
- GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in.
- As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business.
Additionally GLL offers employees a range of employment benefits:
- Access to a pension scheme.
- Health Assurance and access to Counselling services.
- Access to the tax efficient Ride to Work bicycle purchase scheme.
- Free annual eye tests.
- Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner.
This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include:
- The right to stand for the Society board and to vote for board members to represent you.
- Access to team building and fun events such as Treks, Concerts outings etc.
- Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet.
About GLL:
As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres. Our people are from the communities we serve and help us make real changes in their local area.
One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you.
We offer two different types of work arrangements:
- A permanent employment contract - part time and full time.
- A flexible worker engagement by joining our flexible worker pool.
If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you.
So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer.
However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.
Locations
Lifeguard in Dorking, Surrey employer: GLL
Contact Detail:
GLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifeguard in Dorking, Surrey
✨Tip Number 1
Get to know the GLL culture! Before your interview, check out their website and social media. Understanding their values and community focus will help you connect during your chat.
✨Tip Number 2
Practice your customer service skills! As a Lifeguard, you'll be dealing with all sorts of people. Think of examples from your past experiences where you’ve gone above and beyond for customers.
✨Tip Number 3
Show off your teamwork! GLL values collaboration, so be ready to share stories about how you've worked well in a team. Highlight your ability to support others and keep things running smoothly.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows your interest in the role and helps you figure out if GLL is the right fit for you.
We think you need these skills to ace Lifeguard in Dorking, Surrey
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for swimming and customer service shine through. We want to see how excited you are about the role and how you can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. Highlight your relevant skills and experiences that match the Lifeguard role, so we can easily see why you’d be a great fit for us.
Tailor Your Application: Make sure to customise your application for this specific role. Mention any relevant qualifications, like your National Pool Lifeguard Qualification (NPLQ), and how they relate to the responsibilities outlined in the job description.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with GLL.
How to prepare for a job interview at GLL
✨Know Your Stuff
Before the interview, brush up on your knowledge of health and safety regulations related to lifeguarding. Familiarise yourself with the National Pool Lifeguard Qualification (NPLQ) requirements, even if you haven't completed it yet. This shows your commitment and readiness to take on the role.
✨Show Off Your Customer Service Skills
GLL values great customer service, so be prepared to share examples of how you've provided excellent service in previous roles. Think about times when you dealt with difficult customers or went above and beyond to help someone. This will demonstrate your passion for people and your ability to handle various situations.
✨Stay Calm Under Pressure
As a lifeguard, you'll need to remain calm in high-pressure situations. During the interview, you might be asked how you'd handle emergencies or stressful scenarios. Practice your responses to these types of questions, focusing on your problem-solving skills and ability to stay composed.
✨Be a Team Player
GLL emphasises teamwork, so highlight your experience working collaboratively with others. Share stories that showcase your ability to support your colleagues and contribute positively to a team environment. This will show that you're not just focused on your own role but also on the success of the entire team.