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- Tasks: Supervise pool activities, provide excellent customer service, and maintain a clean environment.
- Company: Join GLL, the UK's largest leisure operator and a values-driven social enterprise.
- Benefits: Enjoy competitive pay, flexible hours, gym discounts, and career development opportunities.
- Other info: Flexible working options available to fit your lifestyle and ambitions.
- Why this job: Make a real impact in your community while developing your skills in a fun environment.
- Qualifications: A passion for swimming, customer service skills, and ideally an NPLQ qualification.
The predicted salary is between 20000 - 25000 £ per year.
GLL is looking for a full-time Recreation Assistant to work at East Ham Leisure Centre. If you have the skills and ambition to join us as a Recreation Assistant, there’s never been a more exciting time to join us. This is more than a Recreation Assistant job; it’s a career.
A Recreation Assistant's job can’t be underestimated, and neither can the responsibility that comes with this vital lifeguarding role. If you’re calm under pressure, highly responsible, and natural with people from all walks of life, this is your chance to develop as a Recreation Assistant.
As a Recreation Assistant, your passion for swimming and love of great customer service will shine through when supervising our customers in the pool, as well as supporting the team in keeping our centres clean and tidy.
What you need:
- A can-do attitude
- A real focus on customer service
- Passion and personality
- Knowledge of health and safety
- Be a great team player
- Ideally, you’ll have your National Pool Lifeguard Qualification (NPLQ) with up-to-date NPLQ training records; if not, the NPLQ training can be provided subject to passing a swim test.
What you’ll do:
- Experience regular pool rotations
- Supervise and clean the pool area
- Set up equipment
- Deliver first-class customer service
- Deal with customer queries
- When not poolside, you will be a key support to your team on a daily basis from preparing Studios, Gyms, or Sports Halls for various activities to the general cleaning and upkeep of the centre.
As a charitable social enterprise owned by its staff, GLL has a great range of benefits for its employees:
- A values-driven organisation
- Learning & development to support career development
- Good pension schemes
- Discounted gym membership for you and your partner
- Flexible positions available
- Industry-leading rates of pay
- Opportunity to join the GLL Society and have a say in how we are run plus associated social events
- Exclusive discounts on our villas in Portugal
- Exclusive discounts on our ski chalets in Bulgaria
- Health assurance
- Career pathways and professional development are just the start.
To ensure you stay at the top of your game, we provide training with practical and theory elements too.
Discounts across thousands of retailers (GLL Extras): 25% off Red Letter Days, 25% off Buy A Gift, 20% off GLL spa experience treatments and associated products.
Ride to work scheme, free eye tests, and discounted glasses.
About GLL:
As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres. Our people are from the communities we serve and help us make real changes in their local area.
One of our core values is ‘More than a Job’, because working with us opens up a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we’re having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you.
We offer two different types of work arrangements:
- A permanent employment contract - part-time and full-time
- A flexible worker engagement by joining our flexible worker pool
If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you.
So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you’ll be able to find your ideal new job at GLL.
Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives.
We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location.
Locations
Recreation Assistant in Cornwall, Truro employer: GLL
Contact Detail:
GLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recreation Assistant in Cornwall, Truro
✨Tip Number 1
Get to know the company! Research GLL and its values. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about their mission and community.
✨Tip Number 2
Practice your customer service skills! As a Recreation Assistant, you'll be dealing with all sorts of people. Role-play common scenarios with friends or family to boost your confidence and show off your personality during the interview.
✨Tip Number 3
Be ready to demonstrate your passion for swimming and fitness! Bring up any relevant experiences or stories that highlight your enthusiasm. This will help you stand out as someone who truly fits the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the GLL team and making a difference in your community.
We think you need these skills to ace Recreation Assistant in Cornwall, Truro
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for swimming and customer service shine through. We want to see how excited you are about the role and how you can contribute to our team at East Ham Leisure Centre.
Be Personable: Remember, this role is all about connecting with people from all walks of life. Use a friendly tone in your application to show us that you're approachable and ready to engage with our customers.
Highlight Relevant Experience: If you've got any experience in lifeguarding or customer service, make sure to mention it! We love seeing how your background aligns with what we’re looking for in a Recreation Assistant.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at GLL
✨Know Your Stuff
Before the interview, brush up on your knowledge of health and safety regulations, especially those relevant to swimming pools. Being able to discuss these confidently will show that you're serious about the role and understand the responsibilities that come with it.
✨Show Your Passion
Let your enthusiasm for swimming and customer service shine through during the interview. Share personal experiences where you've gone above and beyond for customers or how you’ve contributed to a team environment. This will help them see your personality and passion.
✨Prepare for Scenarios
Think about potential scenarios you might face as a Recreation Assistant, such as dealing with difficult customers or emergency situations. Practising your responses can help you feel more prepared and demonstrate your calmness under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in this role. This shows your interest in the position and helps you determine if it's the right fit for you.