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- Tasks: Supervise pool activities, ensure safety, and provide excellent customer service.
- Company: Join GLL, the UK's largest leisure operator and a values-driven organisation.
- Benefits: Flexible hours, competitive pay, gym discounts, and career development opportunities.
- Other info: Join a supportive team with opportunities for personal and professional growth.
- Why this job: Make a real impact in your community while enjoying a fun and dynamic work environment.
- Qualifications: Passion for swimming, customer service skills, and ideally an NPLQ qualification.
The predicted salary is between 20000 - 25000 £ per year.
GLL is looking for a flexible Lifeguard to work at East Ham Leisure Centre. If you have the skills and ambition to join us as a Lifeguard, there's never been a more exciting time to join us. A Lifeguard's job can't be underestimated, and neither can the responsibility that comes with this vital lifeguarding role. If you're calm under pressure, highly responsible and natural with people from all walks of life, this is your chance to develop further within the role.
As a Recreation Assistant, your passion for swimming and love of great customer service will shine through when supervising our customers in the pool, as well as supporting the team in keeping our centres clean and tidy.
What you need:
- A can-do attitude
- A real focus on customer service
- Passion and personality
- Knowledge of health and safety
- Be a great team player
- Ideally, you'll have your National Pool Lifeguard Qualification (NPLQ) with up to date NPLQ training records; if not, the NPLQ training can be provided subject to passing a swim test
What you’ll do:
- You will experience regular pool rotations
- Supervising and cleaning the pool area
- Setting up equipment
- Deliver first-class customer service
- Deal with customer queries
- When not poolside, you will be a key support to your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the centre
As a charitable social enterprise owned by its staff, GLL has a great range of benefits for its employees:
- A Values driven organisation
- Learning & development to support career development
- Good Pension schemes
- Discounted gym membership for you and your partner
- Flexible positions available
- Industry leading rates of pay
- Opportunity to join the GLL Society and have a say in how we are run plus associated social events
- Exclusive discounts on our villas in Portugal
- Exclusive discounts on our Ski chalets in Bulgaria
- Health assurance
- Career pathways, professional development are just the start
- To ensure you stay at the top of your game, we provide training with practical and theory elements too
- Discounts across thousands of retailers (GLL Extras)
- 25% off Red Letter Days
- 25% off Buy A Gift
- 20% off GLL spa experience treatments and associated products
- Ride to work scheme
- Free eye tests and discounted glasses
About GLL: As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children’s centres. Our people are from the communities we serve and help us make real changes in their local area.
One of our core values is ‘More than a Job’, because working with us opens up a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we’re having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community.
We offer two different types of work arrangements:
- A permanent employment contract - part time and full time
- A flexible worker engagement by joining our flexible worker pool
If you are looking for a regular number of hours that you can work, and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you.
So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer.
However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.
Locations
Lifeguard - Flexible in Cornwall, Truro employer: GLL
Contact Detail:
GLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifeguard - Flexible in Cornwall, Truro
✨Tip Number 1
Get to know the company culture! Before your interview, check out GLL's values and mission. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Lifeguard, you'll be interacting with all sorts of people. Think of examples from your past experiences where you've provided excellent service or handled tricky situations.
✨Tip Number 3
Be ready for practical assessments! If you're applying for a Lifeguard position, you might need to demonstrate your swimming skills or lifeguarding techniques. Brush up on your swimming and safety knowledge before the big day!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It shows you're keen and professional, which can set you apart from other candidates.
We think you need these skills to ace Lifeguard - Flexible in Cornwall, Truro
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for swimming and customer service shine through. We want to see how excited you are about the role and how you can contribute to our team!
Highlight Relevant Experience: Make sure to mention any previous lifeguarding or customer service experience you have. If you've got your National Pool Lifeguard Qualification (NPLQ), shout about it! If not, don’t worry, just show us your willingness to learn.
Be Personable: Remember, this role is all about people! Use a friendly tone in your application and demonstrate how you connect with others. We’re looking for someone who can engage with customers from all walks of life.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at GLL
✨Know Your Stuff
Before the interview, brush up on your knowledge of health and safety regulations related to lifeguarding. Familiarise yourself with the National Pool Lifeguard Qualification (NPLQ) requirements, even if you don’t have it yet. This shows that you're serious about the role and ready to learn.
✨Show Your Customer Service Skills
GLL values great customer service, so be prepared to share examples of how you've provided excellent service in the past. Think of situations where you’ve dealt with customer queries or resolved issues effectively. This will demonstrate your ability to connect with people from all walks of life.
✨Stay Calm Under Pressure
As a lifeguard, staying calm in stressful situations is crucial. During the interview, you might be asked how you would handle emergencies or difficult situations. Prepare some scenarios where you maintained composure and made quick decisions, showcasing your ability to handle pressure.
✨Be a Team Player
GLL emphasises teamwork, so highlight your experiences working collaboratively. Share stories about how you’ve supported your colleagues in previous roles, whether it was during busy shifts or while maintaining cleanliness in shared spaces. This will show that you’re not just focused on your own tasks but also care about the team’s success.