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- Tasks: Supervise the pool, deliver excellent customer service, and support team activities.
- Company: Join GLL, the UK's largest leisure operator and a charitable social enterprise.
- Benefits: Enjoy competitive pay, flexible hours, and extensive learning opportunities.
- Other info: Be part of a values-driven organisation that invests in its people and communities.
- Why this job: Make a real impact in your community while developing your career as a Lifeguard.
- Qualifications: A can-do attitude, customer service focus, and ideally an NPLQ qualification.
The predicted salary is between 20000 - 25000 £ per year.
GLL is looking for a Lifeguard to join our Atherton Leisure Centre. If you have the skills and ambition to join us as a Lifeguard, there has never been a more exciting time to join us. This is more than a Lifeguard job, it's a career. A Lifeguard's job can't be underestimated, and neither can the responsibility that comes with this vital lifeguarding role. If you're calm under pressure, highly responsible, and natural with people from all walks of life, this is your chance to develop as a Lifeguard.
As a Lifeguard, your passion for swimming and love of great customer service will shine through when supervising our customers in the pool, as well as supporting the team in keeping our centres clean and tidy.
What you’ll do:
- You will experience regular pool rotations
- Supervising and cleaning the pool area
- Setting up equipment
- Deliver first-class customer service
- Deal with customer queries
- When not poolside you will be a key support to your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the centre.
What you need:
- A can-do attitude
- A real focus on customer service
- Passion and personality
- Knowledge of health and safety
- Be a great team player
- Ideally, you'll have your National Pool Lifeguard Qualification (NPLQ) with up to date NPLQ training records and if not the NPLQ training can be provided subject to passing a swim test.
As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with!
The basics:
- Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role.
- We are an accredited Living Wage employer with industry leading rates of pay.
- We can offer a career, not just a job with extensive Learning & development support available.
- A uniform will be supplied and must be worn.
GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business.
Additionally, GLL offers employees a range of employment benefits:
- Access to a pension scheme.
- Health Assurance and access to Counselling services.
- Access to the tax efficient Ride to Work bicycle purchase scheme.
- Free annual eye tests.
- Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner.
This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include:
- The right to stand for the Society board and to vote for board members to represent you.
- Access to team building and fun events such as Treks, Concerts outings etc.
- Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet upon joining GLL.
About GLL:
As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres. Our people are from the communities we serve and help us make real changes in their local area.
One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you.
Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community.
We offer two different types of work arrangements:
- A permanent employment contract - part time and full time.
- A flexible worker engagement by joining our flexible worker pool.
If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you.
So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL.
Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives.
We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.
Locations
Bureau Assistant in Cornwall, Truro employer: GLL
Contact Detail:
GLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bureau Assistant in Cornwall, Truro
✨Tip Number 1
Get to know the company culture! Before your interview, check out GLL's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! As a Lifeguard, you'll be dealing with all sorts of people. Think about how you can demonstrate your calmness under pressure and your ability to handle queries effectively during the interview.
✨Tip Number 3
Show off your passion for swimming! Whether it's sharing your favourite swimming experiences or discussing your commitment to health and safety, let your enthusiasm shine through. It’s all about making that personal connection!
✨Tip Number 4
Don’t forget to ask questions! When you get the chance, inquire about the team dynamics or training opportunities. This shows you're keen on growing with GLL and that you’re serious about your career as a Lifeguard.
We think you need these skills to ace Bureau Assistant in Cornwall, Truro
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for swimming and customer service shine through. We want to see how excited you are about the role and how you can contribute to our team!
Tailor Your Application: Make sure to tailor your application to highlight your relevant skills and experiences. Mention any previous roles where you've demonstrated a can-do attitude and great teamwork, as these are key for us.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the Lifeguard position.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with GLL.
How to prepare for a job interview at GLL
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Lifeguard at GLL. Familiarise yourself with the key tasks like supervising the pool, delivering customer service, and maintaining cleanliness. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Customer Service Skills
GLL values great customer service, so be prepared to share examples from your past experiences. Think of situations where you went above and beyond for customers or handled difficult queries. This will demonstrate your ability to connect with people from all walks of life.
✨Highlight Your Team Spirit
As a Lifeguard, you'll be part of a team, so it's essential to showcase your teamwork skills. Share stories that illustrate how you've collaborated with others in previous roles. Emphasising your ability to support your colleagues will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your calmness under pressure and decision-making skills. Think about how you would handle emergencies or challenging situations in the pool. Practising these scenarios will help you respond effectively during the interview.