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- Tasks: Supervise the pool, deliver excellent customer service, and support team activities.
- Company: Join GLL, the UK's largest leisure operator and a charitable social enterprise.
- Benefits: Enjoy competitive pay, flexible hours, and extensive learning opportunities.
- Other info: Be part of a values-driven organisation that invests in its people and communities.
- Why this job: Make a real impact in your community while developing your career as a Lifeguard.
- Qualifications: A can-do attitude, customer service focus, and ideally an NPLQ qualification.
The predicted salary is between 20000 - 25000 £ per year.
GLL is looking for a Lifeguard to join our fast-paced leisure facility at Newquay Leisure World. If you have the skills and ambition to join us as a Lifeguard, there has never been a more exciting time to join us. This is more than a Lifeguard job; it's a career. A Lifeguard's job can't be underestimated, and neither can the responsibility that comes with this vital lifeguarding role. If you're calm under pressure, highly responsible, and natural with people from all walks of life, this is your chance to develop as a Lifeguard.
As a Lifeguard, your passion for swimming and love of great customer service will shine through when supervising our customers in the pool, as well as supporting the team in keeping our centres clean and tidy.
What you’ll do:
- You will experience regular pool rotations
- Supervising and cleaning the pool area
- Setting up equipment
- Deliver first-class customer service
- Deal with customer queries
- When not poolside, you will be a key support to your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the centre.
What you need:
- A can-do attitude
- A real focus on customer service
- Passion and personality
- Knowledge of health and safety
- Be a great team player
- Ideally, you'll have your National Pool Lifeguard Qualification (NPLQ) with up-to-date NPLQ training records and if not, the NPLQ training can be provided subject to passing a swim test.
As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with!
The basics:
- Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible, working from home is not possible in this role.
- We are an accredited Living Wage employer with industry-leading rates of pay.
- We can offer a career, not just a job with extensive Learning & development support available.
- A uniform will be supplied and must be worn.
- GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in.
- As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business.
Additionally, GLL offers employees a range of employment benefits:
- Access to a pension scheme.
- Health Assurance and access to Counselling services.
- Access to the tax-efficient Ride to Work bicycle purchase scheme.
- Free annual eye tests.
- Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner.
This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include:
- The right to stand for the Society board and to vote for board members to represent you.
- Access to team building and fun events such as Treks, Concerts outings etc.
- Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet upon joining GLL.
About GLL:
As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.
To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community.
We offer two different types of work arrangements:
- A permanent employment contract - part-time and full-time.
- A flexible worker engagement by joining our flexible worker pool.
If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL.
Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.
Locations
Recreation Assistant in Cornwall, Newquay employer: GLL
Contact Detail:
GLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recreation Assistant in Cornwall, Newquay
✨Tip Number 1
Get to know the company culture! Before your interview, check out GLL's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! As a Lifeguard, you'll be dealing with all sorts of people. Think about how you can demonstrate your passion for great service during your interview – maybe share a story where you went above and beyond for someone.
✨Tip Number 3
Show off your teamwork skills! GLL is all about collaboration, so be ready to discuss how you've worked well in a team before. Highlight any experiences where you supported your colleagues or contributed to a group goal.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows you're engaged and keen to learn more about the role and the team you'll be working with.
We think you need these skills to ace Recreation Assistant in Cornwall, Newquay
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for swimming and customer service shine through. We want to see how excited you are about the role and how you can contribute to our team!
Tailor Your Application: Make sure to tailor your application to highlight your relevant skills and experiences. Mention any previous roles or responsibilities that align with the Lifeguard position, so we can see why you're a great fit!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and enthusiasm without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at GLL
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Lifeguard. Familiarise yourself with pool safety protocols, customer service expectations, and the importance of teamwork in a leisure facility. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Lifeguard, you'll be interacting with people from all walks of life. Prepare examples of how you've provided excellent customer service in the past. Think about times when you dealt with difficult situations calmly and effectively, as this will demonstrate your ability to handle pressure.
✨Highlight Your Qualifications
If you have your National Pool Lifeguard Qualification (NPLQ), make sure to mention it! If not, be ready to discuss your swimming skills and your willingness to complete the training. Showing enthusiasm for learning and development can set you apart from other candidates.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or community initiatives GLL is involved in. This shows that you're not just looking for any job, but that you're genuinely interested in being part of their mission to improve local communities.