Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers, deliver exercise sessions, and gain valuable feedback.
- Company: Join GLL, the UK's largest leisure provider with a community focus.
- Benefits: Enjoy competitive pay, flexible hours, and extensive training opportunities.
- Why this job: Kickstart your career in leisure with real impact on community health.
- Qualifications: No prior experience needed; just bring your passion for fitness and people.
- Other info: Be part of a staff-owned organisation with unique career progression.
The predicted salary is between 800 - 1000 £ per month.
GLL is currently recruiting Leisure Team Member Apprentices to work in Keynsham Leisure Centre. If you have the skills and ambition to join us as a Leisure Team Member Apprentice, there’s never been a more exciting time to join us. This is more than just a Leisure Team Member Apprenticeship; it’s a career where you will be given the training to develop your career with the UK’s largest leisure provider.
GLL is a not-for-profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries, and performing arts facilities for everyone. We’re committed to providing access to quality community facilities - and more - at a price everyone can afford. We already manage over 258 facilities, and we’re adding more all the time, operating under our 'Better' brand. Community is at the heart of everything we do, and we want to make sure that everyone can live a healthy and active lifestyle.
What you’ll do:
- Understand the services and products on offer to assist with customer questions and queries.
- Support different types of customers with different needs.
- Support the centre in gaining customer feedback on our products and services, including dealing with customer complaints.
- Support the centre to deliver swimming lessons where required (qualification dependent).
- Share knowledge with customers on the role exercise plays in health and wellbeing.
- Conduct customers' gym inductions and health screening where required (qualification dependent).
- Plan and deliver exercise sessions to meet customers' health and fitness goals.
People Experience:
- Support GLL's visions and values.
- Attend and participate in all apprenticeship workshops, meetings, and reviews with your tutor and General Manager.
- Ensure all training and qualification deadlines are met in agreement with your tutor and manager.
- Achieve and maintain all necessary qualifications, including ongoing CPD training.
- Keep up-to-date with trends and developments in the leisure industry.
You will be enrolled on a Leisure Team Member apprenticeship programme which takes approximately 18 months to complete, as well as completing the following qualifications throughout the length of your apprenticeship:
- National Pool Lifeguard Qualification (NPLQ)
- First Aid at Work (Level 3)
- STA Award in Teaching Swimming
- STA Certificate in Teaching Swimming
- Level 2 Gym Instructor
This is a Full time / part time, permanent / Flexible position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role.
We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in.
As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits:
- Access to a pension scheme.
- Health Assurance and access to Counselling services.
- Access to the tax-efficient Ride to Work bicycle purchase scheme.
- Free annual eye tests.
- Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner.
GLL Society benefits (if you choose to join the Society after your probation period) include:
- The right to stand for the Society board and to vote for board members to represent you.
- Access to team building and fun events such as treks, concerts, outings, etc.
- Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet.
Leisure Team Member Apprentice in Bristol employer: GLL
Contact Detail:
GLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Team Member Apprentice in Bristol
✨Tip Number 1
Get to know GLL and its values! Before your interview, do a bit of research on the company’s mission and community focus. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be dealing with various customers, think of examples from your past experiences where you've successfully handled queries or complaints. This will demonstrate your ability to support different types of customers.
✨Tip Number 3
Show your passion for fitness and leisure! Be ready to discuss how exercise impacts health and wellbeing. Share your own fitness journey or any relevant experiences that highlight your enthusiasm for promoting an active lifestyle.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the GLL family. Don’t miss out on this exciting opportunity!
We think you need these skills to ace Leisure Team Member Apprentice in Bristol
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the leisure industry shine through. We want to see that you’re genuinely excited about helping others lead healthy and active lifestyles!
Tailor Your Application: Make sure to customise your application to highlight how your skills align with the role of a Leisure Team Member Apprentice. We love seeing candidates who understand our values and mission at GLL.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your experience and qualifications are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly and helps us keep track of all the amazing candidates like you.
How to prepare for a job interview at GLL
✨Know Your Stuff
Before the interview, make sure you understand GLL's mission and values. Familiarise yourself with their services and how they contribute to community health and fitness. This will show your genuine interest in the role and help you answer questions more effectively.
✨Show Your Passion for Fitness
As a Leisure Team Member Apprentice, you'll be working closely with customers on their fitness journeys. Be prepared to share your own experiences with exercise and wellness. Highlight any relevant qualifications or training you've had, even if they're informal.
✨Prepare for Customer Scenarios
Think about potential customer interactions you might face in the role. Prepare examples of how you would handle different situations, such as dealing with complaints or providing support to diverse customers. This will demonstrate your problem-solving skills and customer service mindset.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the apprenticeship programme, opportunities for progression, or how GLL measures success in customer satisfaction. This shows you're engaged and thinking about your future with the company.
