At a Glance
- Tasks: Join our team to ensure smooth library operations and provide excellent customer service.
- Company: GLL, the UK's largest leisure provider, offering a vibrant work environment.
- Benefits: Competitive salary, pension schemes, discounted memberships, and career development opportunities.
- Why this job: Make a difference in your community while gaining valuable experience in a dynamic setting.
- Qualifications: Experience in customer service or libraries, strong communication skills, and a passion for helping others.
- Other info: Engage in ongoing training and enjoy social events with the GLL Society.
The predicted salary is between 13 - 16 £ per hour.
Library Assistant, Brierley Hill library, 6.5 hours per week worked on Saturdays. GLL is looking for a Library Assistant to work 6.5 hours per week on Saturdays at Brierley Hill library. If you have the skills and ambition to work as a Library Assistant there’s never been a more exciting time to join us. This is more than a Library Assistant job, it’s a career. Brierley Hill is a busy library, giving access to a wide variety of collections and resources including books, periodicals, CD and DVD loans and public computers/internet access. This is an exciting time to join our team as we improve and promote the library’s services to the local community, whether it’s our valued existing users or widening the offering to a new group of customers.
What you will do:
- Work as part of the team to ensure the smooth operation of the library
- Provide warm welcome and genuine service to all customers, providing guidance and support on how to get the optimum results from their visit
- Fully participate in and engage in any training provided
- Support library activities
- Assist customers with IT
What you need:
- Experience working within the libraries or a customer facing role
- Evidence of making a difference to customers
- Good numeracy, literacy and communication skills
- A real focus on customer service
- Passion and personality
- Be a great team player
In return, we offer a range of benefits that you’d expect from the UK’s largest leisure provider:
- A salary of £23,652 per annum (36 hours pw pro rata)
- Pension schemes
- Ride to work scheme
- Discounted membership at our leisure centres
- The opportunity to join the GLL Society and have a say in how we’re run plus associated social events
- Career pathways
- Ongoing training and development to help you to be the best
If you have the expertise and flexible approach needed to be a success in this role, apply now at www.
Saturday Library Assistant in Brierley Hill employer: GLL
Contact Detail:
GLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Saturday Library Assistant in Brierley Hill
✨Tip Number 1
Get to know the library! Before your interview, pop into Brierley Hill library and familiarise yourself with the layout, services, and staff. This shows your genuine interest and helps you connect with the team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've made a difference for customers. Be ready to share these stories during your chat with us.
✨Tip Number 3
Show off your passion! When we say we want personality, we mean it. Let your enthusiasm for libraries and helping people shine through in your conversation.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about what we do and how you can fit into our team.
We think you need these skills to ace Saturday Library Assistant in Brierley Hill
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see your genuine interest in being a Library Assistant and how you can contribute to our team at Brierley Hill.
Highlight Relevant Experience: Make sure to mention any previous experience you've had in libraries or customer-facing roles. We love to see evidence of how you've made a difference to customers in the past!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific job description. We appreciate when applicants show they understand what we’re looking for.
Apply Through Our Website: Remember to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at GLL.
How to prepare for a job interview at GLL
✨Know the Library Inside Out
Before your interview, take some time to familiarise yourself with Brierley Hill library's collections and services. Understanding what resources are available and how they benefit the community will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've made a positive impact on customers. Whether it’s resolving an issue or providing exceptional service, having specific anecdotes ready will demonstrate your commitment to customer satisfaction, which is key for this role.
✨Emphasise Teamwork
As a Library Assistant, you'll be part of a team. Think of instances where you've successfully collaborated with others, whether in a previous job or during training. Highlighting your ability to work well with colleagues will reassure them that you're a great fit for their team.
✨Be Ready to Discuss IT Support
Since assisting customers with IT is part of the job, brush up on common tech issues people face in libraries. Be prepared to discuss how you would help someone struggling with a computer or accessing online resources, showcasing your problem-solving skills and patience.