At a Glance
- Tasks: Support daily operations, ensure cleanliness, and provide excellent customer service at Avoniel Leisure Centre.
- Company: GLL is a unique charitable social enterprise focused on community benefits.
- Benefits: Competitive pay, flexible hours, health assurance, and discounted leisure memberships.
- Other info: Opportunities for career growth and extensive learning support available.
- Why this job: Join a passionate team and make a real difference in your community.
- Qualifications: Can-do attitude, customer service focus, and teamwork skills.
The predicted salary is between 1040 - 1248 € per month.
GLL is looking for a General Assistant to join the team at Avoniel Leisure Centre. If you have the skills and ambition to join us as a General Assistant, there has never been a more exciting time to join us. This is more than a General Assistant job, it’s a career.
General Assistants will be the sort of person who thrives in a busy environment and will be unfazed by the variety of the role. Our general assistants role is varied and could be doing anything from customer service and taking bookings to ensuring the general safety and cleanliness of areas and equipment to ensure our customers get an exceptional experience.
Ideally, you’ll have a First Aid at Work certificate and be calm under pressure, highly responsible and a natural with people from all walks of life. Flexibility, punctuality and reliability are just as important as integrity, a can-do attitude and a real focus on customer service. Passion and personality will stand you in good stead too!
What you’ll do:
- Maintain a good and positive image of the centre to customers and the public by providing a welcoming, helpful and professional operational service.
- Prepare areas and equipment for events/activities as appropriate.
- Carry out routine monitoring and non-specialist/basic maintenance of equipment and fittings as required, bringing to the attention of the Supervisor/Manager any faults or major repairs in line with company procedures.
- Responsible for the efficient and effective control of the day-to-day operations and service of events/activities, ensuring that security, general cleanliness, customer supervision and equipment checks are maintained.
- Ensure that all equipment is used in a manner consistent with safe working practice.
- Ensure that equipment is fit for purpose prior to customers being allowed to make use of.
- Ensure excellent standards of cleanliness at all times.
- Promote the facility in a positive manner to retain existing customers, encourage greater participation, and introduce new users to the stadium.
What you need:
- A can-do attitude
- A real focus on customer service.
- Passion and personality
- Knowledge of health and safety
- Be a great team player
As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with!
The basics:
- This is a part-time permanent position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role.
- We are an accredited Living Wage employer with industry leading rates of pay.
- We can offer a career, not just a job with extensive Learning & development support available.
- A uniform will be supplied and must be worn.
- GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in.
- As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business.
Additionally, GLL offers employees a range of employment benefits:
- Access to a pension scheme.
- Health Assurance and access to Counselling services.
- Access to the tax efficient Ride to Work bicycle purchase scheme.
- Free annual eye tests.
- Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras!
- GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you, Access to team building and fun events such as Treks, Concerts outings etc, Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet.
General Assistant in Belfast employer: GLL
GLL is an exceptional employer that prioritises employee well-being and community impact, making it a fantastic place to build a career as a General Assistant at Avoniel Leisure Centre. With a strong focus on personal development, flexible working arrangements, and a commitment to providing industry-leading pay, GLL fosters a supportive work culture where staff are valued and encouraged to thrive. As a staff-owned cooperative, employees have a unique opportunity to engage in decision-making processes and enjoy a range of benefits that enhance both their professional and personal lives.
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant in Belfast
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on GLL and Avoniel Leisure Centre. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Think about the types of questions you might be asked during the interview, especially around customer service scenarios. Role-play with a friend or family member to build your confidence and refine your answers.
✨Tip Number 3
Show off your personality! GLL is looking for someone with passion and a can-do attitude. Don’t be afraid to let your true self shine during the interview – share your experiences and how you handle challenges in a busy environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and serious about joining the GLL team. So, don’t wait – get your application in and let’s make this happen!
We think you need these skills to ace General Assistant in Belfast
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and your can-do attitude.
Tailor Your Application:Make sure to tailor your application to the General Assistant role. Highlight any relevant experience you have, especially in customer service or team environments, and mention your knowledge of health and safety.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure your skills and experiences are easy to read and understand. Avoid jargon and keep it simple!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our values there.
How to prepare for a job interview at GLL
✨Know the Role Inside Out
Before your interview, make sure you understand what a General Assistant does at GLL. Familiarise yourself with the key responsibilities like customer service, equipment maintenance, and ensuring cleanliness. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your People Skills
Since this role involves interacting with customers from all walks of life, be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to stay calm under pressure and how you handle difficult situations with a positive attitude.
✨Demonstrate Your Can-Do Attitude
GLL values a can-do attitude, so during the interview, express your willingness to take on various tasks and adapt to changing situations. Share specific instances where you've gone above and beyond to ensure a great experience for customers or colleagues.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how GLL measures success in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
