Apprentice Leisure Team Member
Apprentice Leisure Team Member

Apprentice Leisure Team Member

Apprenticeship 15000 - 20000 £ / year (est.) No home office possible
GLL

At a Glance

  • Tasks: Assist customers, support swimming lessons, and gather feedback to enhance services.
  • Company: Join GLL, the UK's largest not-for-profit leisure provider.
  • Benefits: Gain valuable training, career development, and work in a vibrant community environment.
  • Other info: Exciting opportunities for growth in a supportive team atmosphere.
  • Why this job: Make a difference in your community while kickstarting your career in leisure.
  • Qualifications: Passion for fitness and customer service; no prior experience needed.

The predicted salary is between 15000 - 20000 £ per year.

GLL is currently recruiting Leisure Team Member Apprentices to work in Clissold Leisure Centre. If you have the skills and ambition to join us as a Leisure Team Member Apprentice, there's never been a more exciting time to join us. This is more than just a Leisure Team Member Apprenticeship; it's a career where you will be given the training to develop your career with the UK's largest leisure provider.

GLL is a not-for-profit charitable social enterprise committed to delivering a better quality of fitness and leisure, libraries, and performing arts facilities for everyone. We're committed to providing access to quality community facilities - and more - at a price everyone can afford. We already manage over 258 facilities, and we're adding more all the time, operating under our 'Better' brand. Unlike many other brands, we are for everyone. Community is at the heart of everything we do, and we want to make sure that everyone can live a healthy and active lifestyle.

What you’ll do:

  • Understand the services and products on offer to assist with customer questions and queries.
  • Support different types of customers with different needs.
  • Support the centre in gaining customer feedback on our products and services, including dealing with customer complaints.
  • Support the centre to deliver swimming lessons where required.

Apprentice Leisure Team Member employer: GLL

GLL is an exceptional employer, offering a unique opportunity for aspiring Leisure Team Members to kickstart their careers in a supportive and community-focused environment at Clissold Leisure Centre. With a commitment to employee development, GLL provides comprehensive training and growth opportunities within the UK's largest leisure provider, ensuring that every team member can thrive while contributing to accessible fitness and leisure services for all. Join us and be part of a not-for-profit organisation that prioritises community well-being and fosters a culture of inclusivity and teamwork.
GLL

Contact Detail:

GLL Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Apprentice Leisure Team Member

✨Tip Number 1

Get to know the company! Research GLL and their community initiatives. When you show genuine interest in their mission, it’ll shine through in your conversations and interviews.

✨Tip Number 2

Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your skills and experiences.

✨Tip Number 3

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you for the position, giving you a leg up in the application process.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email. It shows appreciation and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Apprentice Leisure Team Member

Customer Service Skills
Communication Skills
Problem-Solving Skills
Adaptability
Teamwork
Attention to Detail
Time Management
Ability to Work with Diverse Groups

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about becoming a Leisure Team Member Apprentice and how you can contribute to our community-focused mission.

Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences. We love seeing how your background aligns with what we do at GLL, so don’t be shy about showcasing your customer service skills or any experience in leisure activities!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and your ideas flow logically. This will help us understand your qualifications without getting lost in too much detail.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate, so give it a go!

How to prepare for a job interview at GLL

✨Know Your Stuff

Before the interview, make sure you understand GLL's mission and values. Familiarise yourself with their services and community focus. This will help you demonstrate your enthusiasm for the role and show that you're genuinely interested in contributing to a better quality of leisure for everyone.

✨Showcase Your Customer Service Skills

As a Leisure Team Member Apprentice, customer experience is key. Think of examples from your past where you've successfully dealt with customers or resolved complaints. Be ready to share these stories during the interview to highlight your ability to support different types of customers.

✨Ask Thoughtful Questions

Interviews are a two-way street! Prepare some questions about the apprenticeship programme, training opportunities, and how GLL measures success in customer satisfaction. This shows that you're engaged and eager to learn more about how you can contribute to the team.

✨Be Yourself

GLL values community and authenticity, so don’t be afraid to let your personality shine through. Be honest about your ambitions and what you hope to achieve in this role. This will help the interviewers see how you fit into their culture and how you can grow within the company.

Apprentice Leisure Team Member
GLL

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