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For Companies At a Glance
- Tasks: Support academic operations and enhance student experiences in a vibrant, multicultural environment.
- Company: Join a leading hospitality education group with campuses across the globe.
- Benefits: Enjoy a permanent contract, hybrid working options, and professional development opportunities.
- Why this job: Make a real impact on students' academic journeys at a prestigious institution.
- Qualifications: Bachelor’s degree and experience in academic administration preferred.
- Other info: Collaborative culture with opportunities for campus engagement and growth.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Sommet Education is a unique education group specialised in premium hospitality management and culinary arts, operating across 8 countries and 22 campuses. The group operates through 5 world‑class brands: Glion Institute of Higher Education, Les Roches, École Ducasse, Invictus Education Group and Indian School of Hospitality. Development, Distinctiveness, Joint Commitment, Openness and Sense of Service are the core values which drive us.
Your Role
We are seeking a highly organised and student‑focused Student Registry Officer to join our Academic & Student Administration team at the London campus. This role is central to ensuring smooth academic operations, maintaining academic integrity, and supporting students throughout their learning journey. You will be part of a collaborative and multicultural environment where quality, professionalism, and student experience are at the heart of everything we do.
As a Student Registry Officer, you will support the full range of registry and academic administration activities that underpin the student lifecycle. Your responsibilities will include:
- Academic Calendar & Systems
- Supporting the organisation, validation, and publication of the academic calendar.
- Managing daily tasks across academic systems and reporting issues for resolution.
- Contributing to process reviews and improvements across academic administration.
- Registration, Records & Academic Data
- Processing registrations for new and returning students.
- Managing elective and course selections, ensuring accurate system updates.
- Tracking resits/retakes, handling grouping logistics, and maintaining academic records.
- Preparing data for schedules, assessment maps, and classroom allocations.
- Serving on the Arrivals Registry Desk to support timetable and course queries.
- Student Status Changes
- Processing changes such as brand exchanges, leaves of absence, interruptions, and withdrawals.
- Grades, Credits & Progression
- Coordinating grade collection and recording with faculty teams.
- Preparing data for progression and awards boards.
- Supporting transcript publication and progression communications.
- Compliance, Quality & Governance
- Supporting annual QAA compliance, including evidence gathering and data validation.
- Monitoring adherence to academic policies and identifying gaps for corrective action.
- Student Communication & Support
- Managing semester communications regarding class allocations and options.
- Responding to day‑to‑day student enquiries and requests for attestations.
- Statistics & Reporting
- Preparing statistical data and draft reports for internal and external stakeholders.
- Cross‑Campus Collaboration
- Managing Salesforce Opportunities for incoming exchange students.
- Working closely with colleagues across the UK and Switzerland on academic processes.
- Supporting institution‑wide projects as required.
- Campus Engagement
- Contributing to campus life by supporting events, field trips, extracurricular activities, Open Days, and campus tours.
- Working collaboratively with Student Accounting, Admissions, Student Affairs, and Immigration Compliance.
About You
You hold a bachelor’s degree (or equivalent experience) and bring a strong background in academic administration, ideally within an international or diverse environment. You are an excellent communicator, committed to delivering high‑quality customer service to students and stakeholders. Highly organised, accurate, and detail‑oriented, you thrive in a collaborative environment and bring a proactive, positive approach to your work. You are confident in making decisions and solving problems effectively. You possess strong IT and reporting skills, including proficiency in Excel, Word, PowerPoint, and platforms such as Moodle and intranet systems. You are fluent in English, and additional languages, particularly French would be an advantage.
Why Join Us?
This role offers the opportunity to make a meaningful contribution to the academic success and student experience at one of the world’s leading hospitality education institutions. You will work in a supportive, international environment with opportunities to collaborate across campuses and develop professionally.
Application deadline Thursday 16 April 2026. Please note that this organisation is unable to provide visa sponsorship. Candidates must already be based in the UK and have the right to live and work in the UK without sponsorship.
Student Registry Officer employer: Glion Institute
Contact Detail:
Glion Institute Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Registry Officer
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Since Sommet Education values collaboration and student experience, think of examples from your past that showcase these traits.
✨Tip Number 3
Practice common interview questions with a friend or in front of a mirror. Focus on how your skills align with the role of a Student Registry Officer, especially in academic administration.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Student Registry Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Student Registry Officer role. Highlight any relevant academic administration experience and your ability to work in a multicultural environment.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting students and how your values align with ours at Sommet Education. Keep it concise but impactful!
Showcase Your IT Skills: Since the role requires strong IT skills, mention your proficiency in tools like Excel, Word, and any academic systems you've used. If you have experience with platforms like Moodle, be sure to include that too!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Glion Institute
✨Know Your Stuff
Make sure you’re familiar with the role of a Student Registry Officer and the specific responsibilities listed in the job description. Brush up on academic administration processes, especially those related to student records and compliance. This will show that you’re genuinely interested and prepared.
✨Showcase Your Communication Skills
As this role involves a lot of interaction with students and staff, be ready to demonstrate your excellent communication skills. Prepare examples of how you've effectively handled student enquiries or collaborated with teams in the past. This will highlight your customer service focus.
✨Be Organised and Detail-Oriented
Bring along any relevant documents or notes that showcase your organisational skills. You might want to discuss how you manage multiple tasks or projects simultaneously, as this is crucial for the role. Mention any tools or systems you’ve used to stay organised.
✨Embrace the Multicultural Environment
Since the role is in a diverse setting, be prepared to talk about your experiences working in multicultural teams. Share how you adapt to different cultures and perspectives, and why you think this is important in an educational environment like Sommet Education.