Sr ServiceNow Technical Consultant
Sr ServiceNow Technical Consultant

Sr ServiceNow Technical Consultant

Glasgow Full-Time 43200 - 72000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Develop and design technical solutions on the ServiceNow platform while providing support and administration.
  • Company: Join GlideFast Consulting, a leader in ServiceNow solutions, dedicated to client success and innovation.
  • Benefits: Enjoy remote work options, quarterly bonuses, professional development, and wellness programmes.
  • Why this job: Be part of a dynamic team that values mentorship, collaboration, and impactful client solutions.
  • Qualifications: 3+ years as a ServiceNow developer with strong JavaScript skills and consulting experience required.
  • Other info: Participate in the annual GlideFest Conference and engage in philanthropic opportunities.

The predicted salary is between 43200 - 72000 £ per year.

As a Senior Technical Consultant with GlideFast Consulting, you will work to develop, design, and own technical solutions on the ServiceNow platform. You will provide administration, application development, maintenance, and technical support by using best-practice web programming techniques to configure robust solutions for clients, utilizing the ServiceNow platform.

Responsibilities:

  • Deliver high-quality consulting services to install, configure, and integrate software products from ServiceNow
  • Develop custom software solutions as required through scripting and software development
  • Prepare technical documentation as specified in customer contracts and as internally required
  • Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software
  • Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, data policies, UI scripts
  • Troubleshoot basic configuration/script issues
  • Attend requirements review and validation sessions as required
  • Participate in scrum ceremonies
  • Deliver measurable results within the appropriate timeline resulting in positive customer feedback
  • Perform code review of peers as needed
  • Work independently and actively support other Technical Consultants as mentor and team lead
  • Lead sessions in implementation practices

Required Skills/Experience:

  • 3+ years as a ServiceNow developer
  • 1+ year(s) in a consulting role, delivering software implementations preferable
  • 3rd Party Integrations Development (REST, SOAP, MID Servers, or other additional products)
  • Expertise with JavaScript and ServiceNow JavaScript API's
  • Working proficiency in the following skills are encouraged: Web service proficiency (REST, SOAP) as well as XML and JSON knowledge
  • Practical knowledge or experience with Operating Systems (Linux, Windows)
  • Thorough knowledge of networking concepts such as IP Addressing, Firewalls, ports
  • Knowledge of relational databases (MySQL, MSSQL, Oracle)
  • Experience in multiple application architectures and supporting technologies
  • Experience with scripting languages such as PERL, JavaScript, Python, and Shell
  • Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models
  • Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required
  • Thorough working knowledge in IT Operations Management or IT Service Management is critical

Certifications/Education:

  • ServiceNow Certified System Administrator
  • ServiceNow Certified Application Developer preferred

What we offer?

  • Referral Program
  • Quarterly bonus opportunities for billable employees
  • Employee Recognition and Rewards - bonus opportunities for employee contributions and achievements
  • Professional Development through training and advancement opportunities
  • Work from home
  • Annual GlideFest Conference
  • Wellness Programs
  • Philanthropic Opportunities

Sr ServiceNow Technical Consultant employer: GlideFast Consulting

At GlideFast Consulting, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to professional development is evident through our training opportunities and mentorship programs, ensuring that our employees grow alongside the company. With benefits like flexible work-from-home options, wellness programmes, and quarterly bonuses, we create an environment where you can thrive while making a meaningful impact on our clients' success.
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Contact Detail:

GlideFast Consulting Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sr ServiceNow Technical Consultant

✨Tip Number 1

Familiarise yourself with the ServiceNow platform and its various functionalities. Understanding how to navigate and utilise the platform effectively will give you a significant edge during interviews, as you'll be able to discuss your hands-on experience and insights.

✨Tip Number 2

Network with current or former employees of GlideFast Consulting on platforms like LinkedIn. Engaging in conversations about their experiences can provide you with valuable insights into the company culture and expectations, which you can leverage during your application process.

✨Tip Number 3

Prepare to discuss specific projects where you've implemented ServiceNow solutions. Be ready to explain your role, the challenges faced, and the outcomes achieved. This will demonstrate your practical experience and problem-solving skills to potential employers.

✨Tip Number 4

Stay updated on the latest trends and updates in ServiceNow and related technologies. Showing that you're proactive about learning and adapting to new developments can set you apart from other candidates and highlight your commitment to professional growth.

We think you need these skills to ace Sr ServiceNow Technical Consultant

ServiceNow Development
JavaScript Expertise
REST and SOAP Web Services
XML and JSON Knowledge
Linux and Windows Operating Systems
Networking Concepts (IP Addressing, Firewalls)
Relational Databases (MySQL, MSSQL, Oracle)
Scripting Languages (PERL, Python, Shell)
ITIL Foundations Knowledge
IT Operations Management
Consultative Skills
Technical Documentation Preparation
Code Review
Problem-Solving Skills
Team Leadership and Mentoring

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior ServiceNow Technical Consultant position. Familiarise yourself with the ServiceNow platform and the specific skills mentioned in the job description.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your expertise in JavaScript, ServiceNow development, and any consulting experience you have, as these are crucial for this role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and how your background makes you a perfect fit. Mention specific projects or achievements that demonstrate your ability to deliver high-quality consulting services and technical solutions.

Highlight Certifications: If you have relevant certifications, such as ServiceNow Certified System Administrator or Application Developer, make sure to prominently feature them in your application. This will strengthen your candidacy and show your commitment to professional development.

How to prepare for a job interview at GlideFast Consulting

✨Showcase Your Technical Skills

As a Senior ServiceNow Technical Consultant, it's crucial to demonstrate your expertise in JavaScript and the ServiceNow platform. Be prepared to discuss specific projects where you've developed custom solutions or integrated third-party applications, highlighting your problem-solving skills.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your ability to troubleshoot and resolve configuration issues. Think of examples from your past experience where you successfully navigated challenges, and be ready to explain your thought process and the outcomes.

✨Understand the Client's Needs

Research GlideFast Consulting and their clients to understand their business needs and how ServiceNow can provide value. This will help you tailor your responses during the interview and show that you're proactive about understanding the role and its impact.

✨Demonstrate Leadership and Mentorship

Since the role involves mentoring other consultants, be prepared to discuss your leadership style and experiences. Share examples of how you've supported team members in the past, and how you plan to contribute to the team's success at GlideFast Consulting.

Sr ServiceNow Technical Consultant
GlideFast Consulting
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  • Sr ServiceNow Technical Consultant

    Glasgow
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-06-20

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    GlideFast Consulting

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