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- Tasks: Design and deploy ServiceNow solutions to enhance customer efficiency and project goals.
- Company: GlideFast is a top-tier ServiceNow consulting firm, recognised for excellence and innovation.
- Benefits: Enjoy remote work, professional development, bonuses, and wellness programmes.
- Why this job: Join a supportive team that values your ideas and fosters career growth through training.
- Qualifications: 3+ years in ServiceNow, management consulting, and relevant certifications required.
- Other info: Be part of an inclusive culture with opportunities for philanthropy and recognition.
The predicted salary is between 28800 - 48000 £ per year.
GlideFast Consulting is a renowned Elite ServiceNow Partner named 2022 and 2023 ServiceNow Elite Partner of the Year. GlideFast has earned its position as the best-in-class ServiceNow consulting firm through ServiceNow expertise, industry focus, collaborative approach, innovative solutions, and commitment to customer success. Our team continues to strive for excellence, pushing the boundaries of what is possible and ensuring our clients receive the highest level of service and results.
Join a team that sets the standard in ServiceNow consulting services. At GlideFast, we offer unparalleled opportunities for growth and professional development, working on cutting-edge projects with industry-leading clients. Collaborate with a diverse and talented team in a supportive and inclusive environment that values your ideas and encourages innovation. At GlideFast, we are committed to your success, providing ongoing training and certification opportunities to enhance your skills and advance your career. Be part of a company known for its thought leadership, innovation, and dedication to customer success.
Job Location: Remote
Employment Type: Full time employee
As a Business Process Consultant with GlideFast Consulting, you are essential in designing and deploying best practice process ServiceNow solutions that help achieve the strategic goals of our customers. In this role, you will document, prioritize, and support the delivery of the overall solution that will allow our customers to manage work more efficiently and meet the overall goals of the project.
Additionally, you will lead workshops with customer stakeholders to identify requirements, communicate and validate business and functional designs, and recommend solutions to improve process efficiencies and long-term platform sustainability. You will design and deliver tailored ServiceNow solutions, handle multiple complex projects, and ensure all deliverables are of highest quality. Collaborating with the team to support continuous improvement, you will also maintain expertise in ServiceNow products, processes, best practices, capabilities, and features.
More than three years of experience in the following:
- Working with the ServiceNow platform with experience in at least two products
- Management consulting, process design, or product management
- Experience partnering, advising, and presenting to key stakeholders/executives
- Experience leading/executing complex strategic and operational initiatives at large organizations
- Experience writing user stories, grooming requirements, and advising key stakeholders/executives
- Ability to confidently facilitate client workshops, clearly communicate process recommendations, and manage stakeholder engagement, both in person and virtually
- ITIL V3 or V4 Foundations Certification
- ServiceNow Certified System Administrator preferred
- Certification in at least two ServiceNow products (ITSM, CSM, ITOM, IRM, SecOps, or other additional products) preferred
- Agile/SAFe Product Owner Certification (or equivalent)
- Bachelor’s degree or equivalent practical experience
Why join GlideFast?
- Work with the BEST in class ServiceNow team
- Professional Development through ServiceNow training, certification, & advancement opportunities
- Quarterly bonus opportunities for billable employees
- Employee Recognition and Rewards - bonus opportunities for employee contributions and achievements
- Referral Program
- Work from home
- Annual GlideFest Conference
- Wellness Programs
- Philanthropic Opportunities
Apex Systems, LLC d.b.a. GlideFast Consulting is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact recruits@glidefast.com.
ServiceNow Business Process Consultant employer: GlideFast Consulting
Contact Detail:
GlideFast Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Business Process Consultant
✨Tip Number 1
Familiarise yourself with the ServiceNow platform and its various products. Since the role requires experience in at least two ServiceNow products, having a solid understanding of these will help you stand out during interviews.
✨Tip Number 2
Prepare to discuss your experience in management consulting and process design. Be ready to share specific examples of how you've successfully led complex projects and engaged with stakeholders, as this is crucial for the Business Process Consultant role.
✨Tip Number 3
Brush up on your facilitation skills. The ability to confidently lead workshops and communicate effectively with clients is key, so consider practising scenarios where you present process recommendations or gather requirements.
✨Tip Number 4
Highlight any relevant certifications, especially ITIL and ServiceNow certifications. These credentials not only validate your expertise but also demonstrate your commitment to professional development, which is highly valued by GlideFast.
We think you need these skills to ace ServiceNow Business Process Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Business Process Consultant at GlideFast. Familiarise yourself with the ServiceNow platform and the specific products mentioned in the job description.
Tailor Your CV: Highlight your relevant experience in management consulting, process design, and your familiarity with the ServiceNow platform. Be sure to include any certifications you hold, such as ITIL or ServiceNow certifications, as these are crucial for this role.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for ServiceNow and your understanding of GlideFast's commitment to customer success. Mention specific projects or experiences that demonstrate your ability to lead workshops and manage stakeholder engagement.
Showcase Your Soft Skills: In your application, emphasise your communication skills and ability to facilitate client workshops. Provide examples of how you've successfully engaged with stakeholders and delivered high-quality solutions in previous roles.
How to prepare for a job interview at GlideFast Consulting
✨Showcase Your ServiceNow Expertise
Make sure to highlight your experience with the ServiceNow platform, especially the specific products you've worked with. Be prepared to discuss how you've used these tools to solve problems and improve processes in previous roles.
✨Prepare for Stakeholder Engagement Scenarios
Since the role involves leading workshops and engaging with stakeholders, think of examples where you've successfully facilitated discussions or managed stakeholder expectations. Practice articulating these experiences clearly and confidently.
✨Demonstrate Your Problem-Solving Skills
Be ready to discuss complex projects you've handled and how you approached problem-solving. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your analytical thinking.
✨Familiarise Yourself with Agile Methodologies
As Agile/SAFe certification is preferred, brush up on Agile principles and be prepared to discuss how you've applied them in your work. This will show your understanding of modern project management practices and your ability to adapt to different methodologies.
