At a Glance
- Tasks: Design and deploy innovative process solutions to help clients achieve their goals.
- Company: Join GlideFast Consulting, a leader in ServiceNow solutions with a collaborative culture.
- Benefits: Enjoy health insurance, flexible time off, 401k, and professional development opportunities.
- Other info: Work from home and enjoy wellness programs in a dynamic environment.
- Why this job: Make a real impact by improving processes and delivering value to clients.
- Qualifications: 3+ years experience with ServiceNow and management consulting; ITIL certification required.
The predicted salary is between 50000 - 65000 € per year.
As a Business Process Consultant with GlideFast Consulting, you are essential in designing and deploying best practice process solutions that help achieve the strategic goals of our customers. In this role, you will lead process discovery, re-engineering, improvement, and analysis sessions to identify solutions that are repeatable, efficient, and accelerate value by employing proven best practice solutions. You will document, prioritize, and support the delivery of the overall solution that will allow our customers to manage work more efficiently and meet the overall goals of the project.
Document, communicate and validate business, functional design, and process requirements throughout the customer engagement. Identify areas of process/platform improvement and recommend solutions to gain process efficiencies, improve long-term platform sustainability, and increase adoption rates. Provide guidance to customers of tools, features, and processes available to them on the ServiceNow platform that could provide additional value. Ensure all process related deliverables to customers are complete, consistent, high quality, on time and deliver valued outcomes.
Design and deliver tailored ServiceNow solution demonstrations that align to customers' objectives along with key metrics and KPI's to quantify the solution value. Collaborate and contribute to the organization to support continuous improvement of customer delivery, best practice processes, collateral, and team development. Invest and maintain expertise in ServiceNow products, processes, best practice, capabilities, and features. Handle multiple complex projects or initiatives across customers and the ServiceNow platform.
- 3+ years working with the ServiceNow platform with experience in at least three modules
- 3+ years experience in management consulting, process design, or product management
- ITIL V3 or V4 Foundations Certification required
- ServiceNow Certified System Administrator preferred
- ServiceNow CIS or Experience in multiple modules preferred
Health, Dental, and Vision Insurance
Flex Paid Time off
401k Retirement Plan
Long and Short-Term Disability
Life Insurance
Referral Program
Quarterly bonus opportunities for billable employees
Employee Recognition and Rewards - bonus opportunities for employee contributions and achievements
Professional Development through training and advancement opportunities
Work from home
Wellness Programs
GlideFast Consulting is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.
ServiceNow Business Consultant employer: GlideFast Consulting
At GlideFast Consulting, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through our professional development opportunities, wellness programs, and flexible work arrangements, ensuring that our team members can thrive both personally and professionally. With competitive benefits including health insurance, retirement plans, and recognition rewards, we empower our employees to make meaningful contributions while enjoying a supportive environment in the dynamic field of ServiceNow consulting.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Business Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with ServiceNow. A friendly chat can lead to insider info about job openings or even referrals that could give you a leg up.
✨Tip Number 2
Prepare for interviews by practising common questions related to process design and ServiceNow. We recommend doing mock interviews with friends or using online platforms to get comfortable talking about your experience and how it aligns with the role.
✨Tip Number 3
Showcase your expertise! Create a portfolio or case studies of past projects where you've improved processes or implemented ServiceNow solutions. This will help you stand out and demonstrate your value to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace ServiceNow Business Consultant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with ServiceNow and management consulting. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Process Expertise:Since this role is all about process design and improvement, be sure to include specific examples of how you've led similar initiatives in the past. We love seeing concrete results, so mention any metrics or KPIs that demonstrate your impact.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly understand your fit for the role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at GlideFast Consulting
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge before the interview. Familiarise yourself with the latest features, modules, and best practices. Being able to discuss specific examples of how you've used ServiceNow in past projects will show that you're not just a fan but a true expert.
✨Showcase Your Process Design Skills
Prepare to discuss your experience in process design and improvement. Think of specific instances where you've led process discovery or re-engineering sessions. Be ready to explain how you identified inefficiencies and implemented solutions that added value for your clients.
✨Communicate Clearly and Confidently
Since this role involves a lot of documentation and communication, practice articulating your thoughts clearly. Use examples from your past work to demonstrate how you’ve effectively communicated business and functional requirements to stakeholders. This will highlight your ability to engage with clients and ensure their needs are met.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about challenges you've faced in previous roles and how you overcame them. Being able to walk the interviewer through your thought process will show your analytical skills and ability to handle complex projects.
