At a Glance
- Tasks: Design and deploy best practice process solutions for clients using ServiceNow.
- Company: Join GlideFast Consulting, a leader in innovative business solutions.
- Benefits: Enjoy health insurance, flexible time off, 401k, and professional development opportunities.
- Other info: Work from home and enjoy a dynamic environment with growth potential.
- Why this job: Make a real impact by improving processes and helping clients achieve their goals.
- Qualifications: 3+ years with ServiceNow and experience in management consulting or process design.
The predicted salary is between 50000 - 70000 € per year.
As a Business Process Consultant with GlideFast Consulting, you are essential in designing and deploying best practice process solutions that help achieve the strategic goals of our customers. In this role, you will lead process discovery, re-engineering, improvement, and analysis sessions to identify solutions that are repeatable, efficient, and accelerate value by employing proven best practice solutions.
You will document, prioritize, and support the delivery of the overall solution that will allow our customers to manage work more efficiently, and meet the overall goals of the project. Document, communicate and validate business, functional design, and process requirements throughout the customer engagement.
Identify areas of process/platform improvement and recommend solutions to gain process efficiencies, improve long-term platform sustainability, and increase adoption rates. Provide guidance to customers of tools, features, and processes available to them on the ServiceNow platform that could provide additional value.
Ensure all process related deliverables to customers are complete, consistent, high quality, on time and deliver valued outcomes. Design and deliver tailored ServiceNow solution demonstrations that align to customers' objectives along with key metrics and KPI's to quantify the solution value.
Collaborate and contribute to the organization to support continuous improvement of customer delivery, best practice processes, collateral, and team development. Invest and maintain expertise in ServiceNow products, processes, best practice, capabilities, and features. Handle multiple complex projects or initiatives across customers and the ServiceNow platform.
- 3+ years working with the ServiceNow platform with experience in at least three modules
- 3+ years experience in management consulting, process design, or product management
- ITIL V3 or V4 Foundations Certification required
- ServiceNow Certified System Administrator preferred
- ServiceNow CIS or Experience in multiple modules preferred
Health, Dental, and Vision Insurance
Flex Paid Time off
401k Retirement Plan
Long and Short-Term Disability
Life Insurance
Referral Program
Quarterly bonus opportunities for billable employees
Employee Recognition and Rewards- bonus opportunities for employee contributions and achievements
Professional Development through training and advancement opportunities
Work from home
Wellness Programs
GlideFast Consulting is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.
ServiceNow Business Consultant in Newcastle upon Tyne employer: GlideFast Consulting
At GlideFast Consulting, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through our professional development opportunities, wellness programs, and flexible work arrangements, ensuring that our team members can thrive both personally and professionally. With competitive benefits and a focus on recognition and rewards, we empower our employees to make meaningful contributions while enjoying a supportive environment in the heart of the consulting industry.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Business Consultant in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with ServiceNow. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with process design and ServiceNow solutions. This will give you an edge during interviews and demonstrate your expertise.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your answers. Focus on articulating how you've improved processes and delivered value in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace ServiceNow Business Consultant in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with ServiceNow and management consulting. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Process Expertise:Since this role is all about process design and improvement, be sure to include specific examples of how you've led similar initiatives in the past. We love seeing concrete results, so mention any metrics or KPIs that demonstrate your impact.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly understand your qualifications and fit for the role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at GlideFast Consulting
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge before the interview. Familiarise yourself with the latest features, modules, and best practices. Being able to discuss specific examples of how you've used ServiceNow in past projects will show that you're not just a fan but a true expert.
✨Showcase Your Process Improvement Skills
Prepare to discuss your experience in process design and improvement. Think of concrete examples where you've led process discovery or re-engineering sessions. Highlight how your contributions have led to measurable efficiencies or enhanced customer satisfaction.
✨Communicate Clearly and Confidently
During the interview, focus on clear communication. Practice articulating your thoughts on business and functional design requirements. Remember, it's not just about what you say, but how you convey your ideas. Use metrics and KPIs to back up your claims when discussing past successes.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company's approach to customer delivery and continuous improvement. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to demonstrate your strategic thinking.
