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- Tasks: Develop and design technical solutions on the ServiceNow platform while mentoring others.
- Company: Join GlideFast Consulting, a leader in innovative tech solutions and consulting services.
- Benefits: Enjoy flexible work options, professional development opportunities, and a supportive team culture.
- Why this job: Make a real impact by helping clients optimise their business processes with cutting-edge technology.
- Qualifications: 2+ years of experience with ServiceNow and strong skills in JavaScript and IT service management required.
- Other info: Be part of a diverse team that values creativity, innovation, and continuous learning.
The predicted salary is between 43200 - 72000 £ per year.
Work with the best consultants and developers in the industry.
GlideFast Consulting – Senior Technical Consultant – UK
Description
As a Senior Technical Consultant with GlideFast Consulting, you will work to develop, design, and own technical solutions on the ServiceNow platform. You will provide administration, application development, maintenance, and technical support by using best-practice web programming techniques to configure robust solutions for clients, utilizing the ServiceNow platform.
Description
As a Senior Technical Consultant with GlideFast Consulting, you will work to develop, design, and own technical solutions on the ServiceNow platform. You will provide administration, application development, maintenance, and technical support by using best-practice web programming techniques to configure robust solutions for clients, utilizing the ServiceNow platform.
Responsibilities
* Deliver high-quality consulting services to install, configure, and integrate software products from ServiceNow * Develop custom software solutions as required through scripting and software development * Prepare technical documentation as specified in customer contracts and as internally required * Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software * Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, data policies, UI scripts * Troubleshoot basic configuration/script issues * Attend requirements review and validation sessions as required * Participate in scrum ceremonies * Deliver measurable results within the appropriate timeline resulting in positive customer feedback * Perform code review of peers as needed * Work independently and actively support other Technical Consultants as mentor and team lead * Lead sessions in implementation practices* Support sales of software and services through demonstrations, proofs of concept, and customer presentations * Build on current platform knowledge by learning new modules and broadening skillset * The following responsibilities are required on an “as needed” basis
* Provide interview support * Lead workshops and working sessions * Provide assistance to project architects
* Support the development and growth of the services delivered by GlideFast * Maintain current certifications, keep up to date on all Delta releases * Support company success through contributions to knowledge and support of others * Submit content for Center of Excellence (COE) for product areas of supported customer projects * Mentor others on regular basis * Present knowledge sharing sessions for the company
Qualifications
* 2+ years delivering technical solutions on the ServiceNow platform * 1+year(s) in a consulting role, delivering software implementations preferable * Very strong working expertise with configuration and customization of solutions in one (1) or more of the following specializations:
* ServiceNow Mainline Application(s) (ITSM, ITBM, CSM, HR, ITOM, or other additional products) * Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap) * ServiceNow Application Development (Scoped Applications) * 3rd Party Integrations Development (REST, SOAP, MID Servers, or other additional products)
* ServiceNow development experience with CSM or HRSD modules preferred * Expertise with JavaScript and ServiceNow JavaScript API\’s * Working proficiency in the following skills are encouraged:
* Web service proficiency (REST, SOAP) as well as XML and JSON knowledge * Practical knowledge or experience with Operating Systems (Linux, Windows) * Thorough knowledge of networking concepts such as IP Addressing, Firewalls, ports * Knowledge of relational databases (MySQL, MSSQL, Oracle) * Experience in multiple application architectures and supporting technologies * Experience with scripting languages such as PERL, JavaScript, Python, and Shell l
* Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models * Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required * Thorough working knowledge in IT Operations Management or IT Service Management is critical* Self-motivated, disciplined professional able to function as a true business leader with a record of accomplishment in managing multiple complex tasks * Uphold excellent time management and organizational skills with an aptitude toward creative problem-solving. * High proficiency with English language: written, reporting, verbal/oral communication skills; must be an effective presenter * Excellent communication skills required- verbally with customers and all levels of the business, as well as written with technical assessments and project-related reports * Proven troubleshooting skills * Continue learning service delivery solutions, technologies, and methodologies * Maintain professionalism and an uninterrupted work environment during all client meetings and interactions * Work independently with customers on implementations and remote services * Be a great leader and team player with a record of accomplishment in managing multiple complex tasks * Remain innovative, creative, and self-directed
Certifications / Education
* ServiceNow Certified System Administrator * ServiceNow Certified Application Developer * (1) ServiceNow Mainline Implementation Certification (ITSM, CSM, HR) required * ITIL v3 or v4 Certification preferred * Maintain active government security clearance if applicable
The starting pay range for this role is $0.00 – $0.00.Actual compensation will depend on a number of factors,including actual work location,relevant experience (internal or external),technical skills, and other qualifications.
Apex Systems, LLC d.b.a. GlideFast Consulting is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact recruits@glidefast.com.
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Senior Technical Consultant - UK employer: GlideFast Consulting LLC
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StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Consultant - UK
✨Tip Number 1
Familiarise yourself with the ServiceNow platform and its various modules, especially ITSM, CSM, and HR. This knowledge will not only help you during interviews but also demonstrate your commitment to understanding the tools you'll be working with.
✨Tip Number 2
Network with current or former employees of GlideFast Consulting on platforms like LinkedIn. Engaging in conversations can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples of your past work with ServiceNow solutions. Highlighting your experience in custom software development and troubleshooting will showcase your technical expertise and problem-solving skills.
✨Tip Number 4
Stay updated on the latest trends and updates in ServiceNow and related technologies. Being knowledgeable about recent developments can set you apart as a candidate who is proactive and engaged in continuous learning.
We think you need these skills to ace Senior Technical Consultant - UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with the ServiceNow platform and any relevant technical skills. Focus on your achievements in previous roles, especially those that align with the responsibilities listed in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for consulting and your expertise in ServiceNow. Mention specific projects or experiences that demonstrate your ability to deliver high-quality solutions and support clients effectively.
Highlight Relevant Certifications: Clearly list your ServiceNow certifications and any other relevant qualifications. This will help you stand out as a candidate who is not only experienced but also committed to professional development.
Showcase Soft Skills: In addition to technical skills, emphasise your consultative abilities, communication skills, and leadership experience. Provide examples of how you've successfully led teams or mentored others in previous roles.
How to prepare for a job interview at GlideFast Consulting LLC
✨Showcase Your Technical Expertise
Make sure to highlight your experience with the ServiceNow platform, especially in areas like ITSM, CSM, and application development. Be prepared to discuss specific projects where you've successfully implemented technical solutions.
✨Demonstrate Problem-Solving Skills
During the interview, be ready to share examples of how you've tackled complex issues in previous roles. Discuss your troubleshooting process and how you ensure high-quality outcomes for clients.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-world situations. Practice articulating your thought process when faced with challenges, such as integrating third-party applications or leading a workshop.
✨Emphasise Communication and Leadership
As a Senior Technical Consultant, strong communication skills are crucial. Be prepared to discuss how you've mentored others, led teams, and effectively communicated technical concepts to non-technical stakeholders.
