At a Glance
- Tasks: Engage with clients, manage projects, and deliver tailored solutions in a fast-paced environment.
- Company: Join GLG, the world's leading platform for trusted human expertise.
- Benefits: Gain valuable skills, competitive salary, and opportunities for career growth.
- Other info: Flexible hours and a chance to lead future Associates as you excel.
- Why this job: Be part of a dynamic team that connects top professionals with critical insights.
- Qualifications: Bachelor's degree and 0-3 years in client-facing roles; strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
GLG is seeking Swedish speaking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Network – the world's largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals – think top financial services firms, consultancies, and corporations – to connect them to the insight they need to get ahead. Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you’ll go through our robust onboarding and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts – all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills.
Specific Responsibilities
- Engage daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win.
- Own client projects from start to finish – scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts.
- Collaborate with colleagues, your manager, and internal stakeholders to bring GLG’s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts.
- Uphold GLG’s compliance framework and embrace our company values.
Opportunities
- Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world.
- Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management.
- Cultivate account management and commercial skills through direct client relationship building and responsive service.
- Become a people manager and lead future Associates once you outperform as an individual contributor.
Qualifications
- Bachelor's degree or higher (required).
- 0–3 years of work experience in client-facing, sales, or account management roles.
- Demonstrated critical thinking and creative problem-solving skills.
- Excellent communication and interpersonal skills, including comfort with phone-based outreach.
- Ability to work independently and collaboratively in an ever-changing and fast-paced environment.
- Receptive to close coaching and feedback.
- Ability to multitask and prioritize effectively while ensuring an attention to detail.
- Hustle and tenacity that drives you to go above and beyond to delight clients.
- Appreciation for data and understanding the numbers.
- Willingness to work flexible and extended hours, including evenings and some holidays, based on client needs and expectations.
About GLG / Gerson Lehrman Group
GLG is the world’s leading platform for trusted human expertise. We connect global decision-makers—from hedge fund managers and private equity partners to strategy leaders at Fortune 500s—with the specific, authoritative voices required to answer their most critical questions. At GLG, you are an extension of our clients' core teams. You will work at the intersection of industries and global markets, navigating high-stakes challenges across the full spectrum of their strategic initiatives. Operating within the industry’s most trusted research environment, you’ll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes. We are a global team of pragmatic problem-solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented.
Equal Opportunity Statement
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
Swedish-Speaking Client Services Associate – Growth & Projects employer: GLG
GLG is an exceptional employer that fosters a dynamic and collaborative work culture, where Swedish-speaking Client Services Associates can thrive in a performance-driven environment. With robust training programs and opportunities for personal growth, employees are empowered to take ownership of client projects and develop essential skills in client service and project management. The global nature of our team ensures a rich exchange of ideas and perspectives, making it an exciting place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Swedish-Speaking Client Services Associate – Growth & Projects
✨Tip Number 1
Get to know the company inside out! Research GLG's values, mission, and recent projects. This will not only help you tailor your conversations but also show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of client interaction, try role-playing with friends or family. The more comfortable you are speaking about your experiences and ideas, the better you'll connect with potential clients.
✨Tip Number 3
Network like a pro! Reach out to current or former GLG employees on LinkedIn. Ask them about their experiences and any tips they might have for you. Building these connections can give you valuable insights and even a foot in the door.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the GLG team and ready to take on the challenge!
We think you need these skills to ace Swedish-Speaking Client Services Associate – Growth & Projects
Some tips for your application 🫡
Show Your Curiosity:When writing your application, let your natural curiosity shine through! We want to see how eager you are to learn and grow in the role. Share examples of how you've tackled challenges or sought out new knowledge in previous experiences.
Tailor Your Application:Make sure to customise your application for the Client Services Associate role. Highlight relevant skills like communication and project management that align with what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. Remember, less is often more!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!
How to prepare for a job interview at GLG
✨Know Your Stuff
Before the interview, dive deep into GLG's services and the role of a Client Services Associate. Understand how they connect clients with experts and be ready to discuss how your skills can contribute to that process.
✨Show Off Your Curiosity
During the interview, demonstrate your natural curiosity by asking insightful questions about the company and its projects. This shows you're genuinely interested and eager to learn, which is key for this role.
✨Highlight Your Communication Skills
Since this role involves fast-paced communication, be prepared to showcase your excellent interpersonal skills. Share examples of how you've successfully managed client relationships or resolved issues in previous roles.
✨Emphasise Teamwork and Flexibility
GLG values collaboration, so be ready to discuss your experience working in teams. Also, mention your willingness to adapt to changing environments and your ability to multitask, as these are crucial for success in this fast-paced role.
