At a Glance
- Tasks: Engage with clients, manage projects, and deliver tailored solutions.
- Company: Join GLG, the world's leading platform for trusted human expertise.
- Benefits: Gain valuable skills, competitive salary, and a dynamic work environment.
- Other info: Opportunities for growth and leadership in a collaborative global team.
- Why this job: Be part of a fast-paced team that drives impactful client outcomes.
- Qualifications: Bachelor's degree and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
GLG is seeking Swedish speaking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Network – the world's largest and most varied source of first-hand expertise. The Associate role involves fast-paced communication, working directly as thought partners with leading professionals – think top financial services firms, consultancies, and corporations – to connect them to the insight they need to get ahead. Associates should have a natural curiosity, strong critical thinking skills, and a competitive spirit to win for clients. Armed with those qualities, you’ll go through our robust onboarding and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts – all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills.
Specific Responsibilities
- Engage daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win.
- Own client projects from start to finish – scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts.
- Collaborate with colleagues, your manager, and internal stakeholders to bring GLG’s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts.
- Uphold GLG’s compliance framework and embrace our company values.
Opportunities
- Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world.
- Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management.
- Cultivate account management and commercial skills through direct client relationship building and responsive service.
- Become a people manager and lead future Associates once you outperform as an individual contributor.
Qualifications
- Bachelor's degree or higher (required).
- 0–3 years of work experience in client-facing, sales, or account management roles.
- Demonstrated critical thinking and creative problem-solving skills.
- Excellent communication and interpersonal skills, including comfort with phone-based outreach.
- Ability to work independently and collaboratively in an ever-changing and fast-paced environment.
- Receptive to close coaching and feedback.
- Ability to multitask and prioritize effectively while ensuring an attention to detail.
- Hustle and tenacity that drives you to go above and beyond to delight clients.
- Appreciation for data and understanding the numbers.
- Willingness to work flexible and extended hours, including evenings and some holidays, based on client needs and expectations.
About GLG / Gerson Lehrman Group
GLG is the world’s leading platform for trusted human expertise. We connect global decision-makers—from hedge fund managers and private equity partners to strategy leaders at Fortune 500s—with the specific, authoritative voices required to answer their most critical questions. At GLG, you are an extension of our clients' core teams. You will work at the intersection of industries and global markets, navigating high-stakes challenges across the full spectrum of their strategic initiatives. Operating within the industry’s most trusted research environment, you’ll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes. We are a global team of pragmatic problem-solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented.
Equal Opportunity Statement
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
Swedish-Speaking Client Services Associate – Growth & Projects in London employer: GLG
GLG is an exceptional employer that fosters a dynamic and collaborative work culture, where Associates are empowered to excel in client service while developing critical business skills. With robust training programs and opportunities for rapid career advancement, including the potential to lead future teams, GLG offers a rewarding environment for those eager to make an impact in a fast-paced, merit-based setting. Located in a vibrant city, employees benefit from a diverse network of professionals and the chance to engage with top-tier clients across various industries.
StudySmarter Expert Advice🤫
We think this is how you could land Swedish-Speaking Client Services Associate – Growth & Projects in London
✨Tip Number 1
Get to know the company inside out! Research GLG's values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves fast-paced interactions, try role-playing with a friend or using online resources to sharpen your phone-based outreach and client engagement techniques.
✨Tip Number 3
Show off your critical thinking! During interviews, be ready to discuss how you've tackled challenges in the past. Use specific examples to demonstrate your problem-solving skills and how they can benefit GLG's clients.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the GLG team.
We think you need these skills to ace Swedish-Speaking Client Services Associate – Growth & Projects in London
Some tips for your application 🫡
Show Your Curiosity:When writing your application, let your natural curiosity shine through! Talk about what excites you about the role and how you can contribute to GLG's mission. We love candidates who are eager to learn and grow.
Tailor Your Application:Make sure to customise your application for the Client Services Associate role. Highlight any relevant experience in client-facing roles and showcase your critical thinking skills. We want to see how you can bring value to our team!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate candidates who can communicate effectively, just like we do with our clients!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at GLG
✨Know Your Stuff
Before the interview, dive deep into GLG's services and the role of a Client Services Associate. Understand how they connect clients with experts and be ready to discuss how your skills can contribute to that process.
✨Show Off Your Curiosity
Demonstrate your natural curiosity during the interview. Ask insightful questions about the company’s projects and client relationships. This shows you’re genuinely interested in the role and eager to learn.
✨Highlight Your Communication Skills
Since this role involves fast-paced communication, be prepared to showcase your excellent interpersonal skills. Share examples of how you've effectively communicated in previous roles, especially in client-facing situations.
✨Emphasise Teamwork and Flexibility
GLG values collaboration, so be ready to discuss your experience working in teams. Also, mention your willingness to adapt to changing environments and your ability to multitask, as these are crucial for success in this role.
